Rose City Ford Sales

Great job again by you awesome staff Thanks again for taking care of my safety taking care of my safety More

I came a few minutes early for my appointment and they took me right away. All of the staff members were very friendly and did the oil change in a timely manner. Would highly recommend. took me right away. All of the staff members were very friendly and did the oil change in a timely manner. Would highly recommend. More

Being loyal Ford customers, we were searching for a used Ford Explorer… there weren’t any available in our area. After searching the internet we decided to drive to Windsor where we found the vehicle that w Ford Explorer… there weren’t any available in our area. After searching the internet we decided to drive to Windsor where we found the vehicle that we wanted. Being retirees the most important factor was finding a vehicle within our budget. So thank you Rose City Ford for your fast, friendly and courteous service. From meeting the Manager, to our Sales Specialist Kurt and our Financial Advisor Lucy our experience was of meeting the most friendly, professional and knowledgeable staff members. The expert care we received was most appreciated by my husband and myself! We love our Rose City Ford! Thank you! From Darryl & Cheryl More

excellent service . the whole staff from a to z are very professional and courteous. thank you. the whole staff from a to z are very professional and courteous. thank you. More

I put down deposit 3 weeks before picking up the car. Signed 2 days before picking up the car. I was promised the car would be ready and the noise in the front fixed. Neither was done. I had no plates or Signed 2 days before picking up the car. I was promised the car would be ready and the noise in the front fixed. Neither was done. I had no plates or ownership when I picked the car up and the problem was not rectified under the front end of the car. I then was told the car would be picked up at my house 12:30 pm, so the repair could be made. Someone waiting all afternoon...3:15 pick up with not as much as even a text or call from dealership until 2:30 after I phoned. So far I am not happy at all. More

Only great things to say about Rose City Ford! Kurt in sales was awesome and helpful. First service visit today was painless and on schedule. Kurt in sales was awesome and helpful. First service visit today was painless and on schedule. More

I took my vehicle in to get my engine light examined, and like most mechanics and women customers, they assumed I had no idea how much things cost. First guy tried telling me a $150-$200 job was 880+, and wh like most mechanics and women customers, they assumed I had no idea how much things cost. First guy tried telling me a $150-$200 job was 880+, and when I came into pay for my inspection, the second guy quoted be $530, not knowing the first guy already way over quoted me. This is why most women don’t trust mechanics. I already have my car booked in to get the issue fixed at a shop that will change me exactly how much it costs without the “They assume I’m a clueless tax.” Really “saved” myself about $650 with a simple Google search. I got my first car with Rose city when I was 17, and I’ve bought two more cars with them over the past 16 years, and this isn’t the first time they’ve tried to make me pay double, sometimes triple what something is worth. This was the last straw, and I won’t be going back. So disappointed. More

My sales person has always been looking out for my needs and budget. He has walked me through the purchase of two new vehicles and offered advice at every step of the way. Also the asked manager has been a and budget. He has walked me through the purchase of two new vehicles and offered advice at every step of the way. Also the asked manager has been accommodating and open about everything as well. More

Fantastic staff! Real family atmosphere! They all make you feel important and welcome! Very professional and very customer focused! Real family atmosphere! They all make you feel important and welcome! Very professional and very customer focused! More

Great service along with friendly staff. Always appreciate the courtesy ride home. Highly recommended. Will return for future visits. Always appreciate the courtesy ride home. Highly recommended. Will return for future visits. More