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Rose City Ford Sales

Windsor, ON

4.7
1,088 Reviews
Call Dealership (519) 948-7800
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6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,088 Reviews of Rose City Ford Sales

October 26, 2023

Service staff were wonderful! I was a little put off that they did a repair on my tire and didn’t bother to refill the air in it leaving is at 160 I topped it up myself but I feel More

by Kiki
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Nov 04, 2023 -

Rose City Ford Sales responded

Thank you for taking the time to let us know how we did. We appreciate your honest review, and we will take your suggestions into consideration moving forward to help improve our service. We hope we can be of service to your again in the future! Cheers :)

October 25, 2023

Good location and knowledgeable staff great sales team Thanks Ahmed Assef and Bob Marsh for your great customer service #1 . More

by danbortolotto
Recommend Dealer
Yes
Employees Worked With
Bob Marsh ,Ahmed Assef,
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Nov 04, 2023 -

Rose City Ford Sales responded

Thank you Dan! We appreciate you taking the time to tell us about your most recent experience! We're happy to know that Ahmad and Bob were able to help you out, and we will be sure to share your kind words with them! We look forward to your next visit. Cheers :)

October 25, 2023

Well organized, friendly, knowledgeable staff that are dedicated to customer service. I enjoyed my sales experience with Ronaldo More

by jeder
Recommend Dealer
Yes
Employees Worked With
Ronaldo Baho, Nick Gloster
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Oct 26, 2023 -

Rose City Ford Sales responded

Thank you Jeder! We appreciate you taking the time to leave us feedback on your recent visit! We're happy to hear that you enjoyed your visit, and we will be sure to share your kind words with Ronaldo and our team! Cheers :)

October 24, 2023

James Kennedy was very thorough and professional when going over my options for my upcoming lease end. More

by phw.west
Recommend Dealer
Yes
Employees Worked With
James Kennedy
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Oct 26, 2023 -

Rose City Ford Sales responded

Thank you for your feedback! We're glad to hear that James was able to provide you with a great experience!

October 24, 2023

My experience was very good. Kyle quided so well and helped me alot I do recommend this Rose city ford for your next car More

by Roger
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Oct 26, 2023 -

Rose City Ford Sales responded

Thank you Roger! We're happy to hear that you had a great experience here with Kyle! We very much appreciate your recommendation, and we hope to see you again soon! Cheers :)

October 23, 2023

I tried to contact my Service Advisor and had to leave a message on 2 different days. I never got a response as I had requested a call back. More

by janed
Recommend Dealer
No
Employees Worked With
Kristen, Nick Gloster
Report | Print
Oct 23, 2023 -

janed responded

Thank you

October 23, 2023

Great service from reception to when I picked up car after service. Taylor (Service Advisor) was exceptional More

by Black Betty
Recommend Dealer
Yes
Employees Worked With
Taylor Gillen
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Oct 26, 2023 -

Rose City Ford Sales responded

Thank you! We're thrilled to hear that you were provided with such great service from Taylor and our team here at Rose City Ford! We look forward to your next visit! Cheers :)

October 21, 2023

Had an issue with some service and spoke to the service manager Rob about it. Rob was very professional on the phone. Rob said he would look into it and do some due diligence regarding the issue and would More

by joetedesco25
Recommend Dealer
No
Employees Worked With
Rob - Service Manager, Nick Gloster
Report | Print
Oct 26, 2023 -

Rose City Ford Sales responded

Hi Joe, we regret to hear of your recent experience. I will ensure that our Service Manager Rob is aware of this situation, and he will get back to you as soon as possible. We appreciate your patience, and we apologize for the inconvenience. If you are willing to give us another chance, you can reach out to us at (226) 826-2680 to speak to our manager (Rob) directly. Thank you, have a great day.

October 19, 2023

I’m very happy with the Service Advisor, Matthew Willar. He is very professional, and looks after my 2019 Ford Transit needs and myself. More

by wvanderlinden77
Recommend Dealer
Yes
Employees Worked With
Matthew Willar
Report | Print
Oct 26, 2023 -

Rose City Ford Sales responded

Thank you! We appreciate you taking the time to leave us feedback on your recent visit! We're happy to hear that Matt was able to provide you with a great experience, and we look forward to your next visit! Cheers :)

October 18, 2023

Excellent service. Rob in service was great to deal with. Everything they did away explained to me so I understood. Thanks More

by Billie Wilson
Recommend Dealer
Yes
Employees Worked With
Rob Primo. 10 out of 10
Report | Print
Oct 26, 2023 -

Rose City Ford Sales responded

Thank you Billie! We are happy to hear that you had a great experience, and that Rob was able to help you with all of your needs! We hope we can be of service to you again in the future! Cheers :)

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