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Rose City Ford Sales

Windsor, ON

4.7
1,329 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,329 Reviews of Rose City Ford Sales

May 28, 2024

Wonderful experience great dealership. Staff is very helpful & kind. Excellent service with the staff very knowledgeable. More

by Jkaczmarski 14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian McDougall
May 31, 2024 -

Rose City Ford Sales responded

Thank you! We are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at Rose City Ford! We look forward to your next visit! Cheers :)

May 28, 2024

Very good service. , excellent and curteous staff and very good work. Waiting room and staff are very good. More

by aecolborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon, Nick Gloster
May 31, 2024 -

Rose City Ford Sales responded

Thank you! We're thrilled to hear that you enjoyed your visit here at Rose City Ford! We can't thank you enough for your kind words and this wonderful review! If you have any questions or concerns in the future, please don't hesitate to reach out! Cheers :)

May 27, 2024

Very helpful, courteous and professional. Always try to accommodate at the last minute. Will definitely recommend! More

by Manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob, Shubhangna
Jun 21, 2024 -

Rose City Ford Sales responded

Thank you Manny! We're so happy to have provided you with a great experience! We can't thank you enough for your recommendation, and we look forward to your next visit! Cheers :)

May 27, 2024

Without an appointment they fixed our tire that Canadian tire said couldn’t be fixed More

by Wally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
May 31, 2024 -

Rose City Ford Sales responded

Thanks Wally! We're happy to hear that we were able to help you out. If you have any issues or concerns in the future, please don't hesitate to reach out. We're here to help! Cheers :)

May 24, 2024

The best service and great people they go out of their way to make the customer happy More

by marylougiroux7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kennedy
Jun 21, 2024 -

Rose City Ford Sales responded

Thank you Mary! We strive for 100% customer satisfaction, and we're happy to know that this was the case with you! We appreciate you taking the time to leave us feedback, and we look forward to your next visit! Cheers :)

May 21, 2024

great easy nice timely friendly efficient committed dedicated sincere professional proficient leaders better completes doers More

by bphartf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
mous
Jun 21, 2024 -

Rose City Ford Sales responded

Thank you! We appreciate all the kind words! We hope we can be of service to you again in the future! Cheers :)

May 17, 2024

Service reception and adviser was excellent. Dropped off car in morning, tried to call to make sure everything was all good to go. Three tries to talk to service with no answer. Left message but More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Jun 21, 2024 -

Rose City Ford Sales responded

Thank you Rick. We apologize for any inconveniences that may have occurred regarding your attempts to reach our service department. Some days our service department can be extremely busy, especially on days when we may be short staffed. We appreciate your honest feedback, and we will certainly use this feedback to improve upon our services. Again, thank you for taking the time to leave us a rating& review, and we hope that we can be of service to you again in the future! Cheers :)

May 17, 2024

The service has been great ever since I got the Vehicle. The staff is very kind and courteous. They make sure that you know they’re around and very tentative More

by ddmalcolm67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The person that performed the paperwork, Nick Gloster
Jun 21, 2024 -

Rose City Ford Sales responded

Thank you! We are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Cheers :)

May 15, 2024

Ronaldo and the Team at Rose City Ford are simply the best! I went in there with specific needs in terms of the vehicle, price, lease term, etc…and Ronaldo was able to EXCEED my expectations! It was s More

by Eric F.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronaldo
Jun 21, 2024 -

Rose City Ford Sales responded

Thank you Eric! We're so glad to hear that we were able to go above and beyond your expectations! We can't thank you enough for your recommendation, and we will be sure to share your kind words with Ronaldo and our team! If there is anything we can do for you in the future, please don't hesitate to reach out to us! Have a great day! Cheers :)

May 15, 2024

The service was exceptional. Had an appointment for an oil change and service check. Was planning on waiting but I have on a rare occasion had a warning about an auto hold fail More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob in service and two women but don’t know their names
Jun 21, 2024 -

Rose City Ford Sales responded

Hi Pam, thank you for taking the time to leave a review for us at Rose City Ford. We're happy we could meet your expectations! We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience! We're looking forward to your next visit with us! Cheers :)

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