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Rose City Ford Sales
Windsor, ON
640 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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640 Reviews of Rose City Ford Sales
December 08, 2019
Don't Waste Your Time Like I Did Went in after dropping my vehicle off at Windsor Honda for service during my lunch break. Was interested in test driving and possibly putting a deposi Went in after dropping my vehicle off at Windsor Honda for service during my lunch break. Was interested in test driving and possibly putting a deposit down on a used Focus RS. I was told only people ready to buy the vehicle were able to test drive the vehicle. I tried working through the numbers with the sale person but they were clueless and kept trying to give me a biweekly/ monthly payment amounts which was not what I requested. Do to the limited time I tried to put a deposit down after finally working through the numbers. He refused to take it even after I said I had the funds to pay off the remaining balance on my vehicle. My only condition at the end was that I test drive the vehicle later that day and if I find something mechanically wrong with the vehicle I get my deposit back if I choose. Shortly after I left the sales person called and seemed to change his mind but I was at work. After work I came back and was told that someone from Montreal had put a deposit down on it. They had no issues taking that persons deposit even when he was mid purchase for a similar vehicle and needed to get out before purchasing this one. After all this the sales person suggested I put a deposit on the car in case "financing" fell through. I work 60 to 80 hour weeks and do not appreciate my time being wasted like this. I ended up driving to Oakville and purchasing the same vehicle. They took me seriously when I called and we were able to quickly work through the numbers over the phone. I will not deal with this dealership ever again. More
by kprasek
Employees Worked With
Vlad
Helpful December 05, 2019
bought a 2017 ford fusion se dan the sales person made everything simple and easy with my trade-in vehicle very helpful Will definitely be back again everything simple and easy with my trade-in vehicle very helpful Will definitely be back again More
by Burleigh
Employees Worked With
Dany
December 04, 2019
I absolutely love the 2019 Ford Escape that I purchased from Rose City Ford. Alejandro Perez was amazing. He explained everything in great detail. He was very helpful. I would recommend Rose City Ford to from Rose City Ford. Alejandro Perez was amazing. He explained everything in great detail. He was very helpful. I would recommend Rose City Ford to anyone. More
by Lence Minovski
Employees Worked With
Alejandro Perez
November 28, 2019
When my extended warranty is done I'll never deal with them again. Just left today after bringing my car in 10am the day before. Told them I work at 3 . Shuttled me home what should have took an hour, oil them again. Just left today after bringing my car in 10am the day before. Told them I work at 3 . Shuttled me home what should have took an hour, oil change and replaced bolt was after 2pm started calling with no answer the receptionist was rude.i left message by 230 I'm in a cab to go work I get a call my cars ready . He says he was in "meeting " . Went in today to get my keys and my money back from the cab and the manage sends the working back to say I can have it put towards something! Over $21.00 you rather lose a customer who goes through this crap of pushing me back with working with my car in a timely matter. Keep the 20 my future 2020 car won't be from them More
by teaszan
Employees Worked With
Rose City Ford
November 25, 2019
Rose City Ford is true to their word. They pride themselves in service and customer satisfaction. I was greeted warmly as a potential customer by a saleswomen named Tanya Van Dogen. She didn't tr themselves in service and customer satisfaction. I was greeted warmly as a potential customer by a saleswomen named Tanya Van Dogen. She didn't try and fit me into a truck they had on hand. She listened to my needs and wants and found the vehicle I wanted. The truck arrived 2 weeks later with all my selected options and in my color of preference. I was offered the best price in the market at a reasonable rate. Fast forward 2 months later, warranty work was required for a faulty part. The service was prompt and done the same day covered by warranty. Wether your an existing customer or a new buyer this dealership will win your trust and future business. Thanks again Tanya for your continued excellence. Roch More
by Rebouverat
Employees Worked With
Tanya Van Dogen
November 15, 2019
Excellent sales experience. We just purchased our new Mustang GT from Rose City Ford. Dany was our salesman and he was very helpful and patient with us. He followed through with We just purchased our new Mustang GT from Rose City Ford. Dany was our salesman and he was very helpful and patient with us. He followed through with everything we asked of him and he was a pleasure to deal with. We would highly recommend talking with him if you are looking for your new car More
by David L.
Employees Worked With
Dany Jirjis
September 15, 2019
F150 purchase Jasmine Perri was exceptionally detailed with her thorough understanding of my needs, portrayed impeccable customer service, made my experience for a Jasmine Perri was exceptionally detailed with her thorough understanding of my needs, portrayed impeccable customer service, made my experience for acquiring a new vehicle very pleasant, was very polite and efficient with providing her services to me as a first time customer. I look forward to ne next vehicle being a Rose city ford F150. More
by Jaafar
Employees Worked With
Jasmyne Perri
September 08, 2019
Fantastic Service!! Excellent and Fantastic Service!! Tanya, was patient, super helpful, outstanding and very knowledgeable. I couldn’t be happier with my new purchase!! Excellent and Fantastic Service!! Tanya, was patient, super helpful, outstanding and very knowledgeable. I couldn’t be happier with my new purchase!! I will recommend this dealership to everyone!! Tanya, Bob & Mustafa, thank you so much for all your help with my Ford Escape!! More
by Whitey
Employees Worked With
Tanya, Bob, & Mustafa
July 29, 2019
My experience buying a new car This was the best experience I have had purchasing a car. Everyone was so helpful and knowledgeable. They made me feel like I could ask questions and This was the best experience I have had purchasing a car. Everyone was so helpful and knowledgeable. They made me feel like I could ask questions and they would give me the right answers More
by Heidi
Employees Worked With
Jasmyne Perri, Bob,, Sales manager, Moose.
July 04, 2019
Good experience Tanya was an amazing sales person to work with. We absolutely love our new car. Let's just say, we were at the right place, at the right time and h Tanya was an amazing sales person to work with. We absolutely love our new car. Let's just say, we were at the right place, at the right time and had the right sale person. Thanks again Rose city Ford More
by Ricardofragoso
Employees Worked With
Tanya
