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Rose City Ford Sales

Windsor, ON

4.8
1,510 Reviews
Call Dealership (519) 948-7800
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6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,510 Reviews of Rose City Ford Sales

January 16, 2025

Service hours are horrible. No replacement vehicles when vehicle in for service. Slow customer service. Heard someone say recently that rose city service department couldn’t or More

by Kathycavill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Gloster
Report | Print
Jan 23, 2025 -

Rose City Ford Sales responded

Hi Kathy. We appreciate your feedback and apologize that your experience did not meet your expectations. We are always striving to improve our services, including our service hours and vehicle availability. We encourage you to contact our service manager directly at 226-826-2680 to discuss your concerns in more detail. We value your business and want to ensure a better experience in the future.

January 15, 2025

everyone is very kind and helpful. They went out of their way to look for what I wanted and they found the right car for me! More

by Gene
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ian , Karen
Report | Print
Jan 23, 2025 -

Rose City Ford Sales responded

That's wonderful to hear, Gene! We're committed to helping our guests find the perfect vehicle to fit their needs. We're so happy that our team was able to assist you in finding the right car. Enjoy your new ride and thank you for choosing Rose City Ford! Cheers :)

January 14, 2025

Was quick in and out. Bought my 2nd vehicle through this dealer. That’s about all More

by abramdriedger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Jan 23, 2025 -

Rose City Ford Sales responded

Thanks for your business, Abram! We appreciate you choosing Rose City Ford for your vehicle purchases. We're glad your experience was quick and easy, and we hope to continue serving you for your future automotive needs. Cheers :)

Jan 23, 2025 -

Rose City Ford Sales responded

Thanks for your business, Abram! We appreciate you choosing Rose City Ford for your vehicle purchases. We're glad your experience was quick and easy, and we hope to continue serving you for your future automotive needs. Cheers :)

January 13, 2025

Quick prompt service. Clean and easy to deal with. Close to home and make you feel comfortable More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Jan 16, 2025 -

Rose City Ford Sales responded

Hi Joe! Thank you for your kind words! We’re delighted to hear that you found our service prompt and our dealership welcoming. It’s always our goal to make our guests feel comfortable and at ease. We appreciate your support and look forward to serving you again in the future. Cheers :)

January 10, 2025

They were quick, and polite. They explained the process well. It was a pleasant experience. More

by jvb55
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Michelle
Report | Print
Jan 14, 2025 -

Rose City Ford Sales responded

We’re thrilled to hear that you had a pleasant and efficient experience with our team. It’s our goal to ensure that every guest feels valued and well-informed throughout the process. Thank you for choosing us, and we look forward to assisting you with your future vehicle needs. Cheers :)

January 10, 2025

Nicely done and very friendly, family atmosphere, thanks 👍 for quick service. Thanks for a good team work, impressive as More

by psavio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Jan 14, 2025 -

Rose City Ford Sales responded

Thank you! We’re pleased to hear that you had a friendly and efficient experience with our team. It’s wonderful to know that our quick service and team effort left a positive impression on you. Thank you for your feedback, and we look forward to serving you again. Cheers :)

January 09, 2025

Very friendly and helpful start to finish. The work was done and everyone is so kind. More

by Lsveres53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Primeau
Report | Print
Jan 14, 2025 -

Rose City Ford Sales responded

Thank you for your positive feedback. We’re glad to hear that our team was friendly and helpful throughout your visit. Ensuring that our guests have a pleasant experience is very important to us. We appreciate your kind words and look forward to assisting you in the future. Cheers :)

January 09, 2025

Kind courteous pleasant employees making sure customers are completely satisfied & feel valued, work finished in timely manner More

by debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Coulter
Report | Print
Jan 14, 2025 -

Rose City Ford Sales responded

Hi Debbie! Thank you for your kind words. We’re delighted to know that our team made sure you felt valued and that your service was completed in a timely manner. Your satisfaction is our top priority, and we appreciate your feedback. Cheers :)

January 09, 2025

The service was handled with the knowledge of the vehicle and in a quick manner. More

by deckclan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew T Willar
Report | Print
Jan 14, 2025 -

Rose City Ford Sales responded

Thank you! We’re happy to hear that your service was handled efficiently and with expertise. Providing knowledgeable and quick service is our goal, and we’re glad to know that you had a positive experience. Thank you for your feedback. Cheers :)

January 09, 2025

The experience was amazing! They were very informative and not pushy. They made every aspect of the experience exciting and fun. The many different options you have is great and More

by jrav57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Gagnon, Nick Gloster
Report | Print
Jan 10, 2025 -

Rose City Ford Sales responded

Thank you for your fantastic feedback! We’re thrilled to hear that you had such a positive experience with us. Our team strives to provide informative and enjoyable service without any pressure, and it’s great to know we succeeded. We’re glad you appreciated the variety of options and the thorough presentation. We look forward to continuing to serve you and making your future visits just as enjoyable. Cheers :)

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