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Rose City Ford Sales

Windsor, ON

4.7
1,395 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,395 Reviews of Rose City Ford Sales

November 05, 2024

They were right on time with the appointment and the service. I would recommend 100 percent. More

by Adrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Nov 12, 2024 -

Rose City Ford Sales responded

Thank you, Adrian! We’re delighted to hear that our team was right on time with your appointment and service. Your recommendation means a lot to us. Cheers :)

November 03, 2024

Kurt was very knowledgeable and professional in his approach with filling my needs..as was the financial department.... I would recommend both to others and feel comfortable in approach Kurt anytime if More

by Helen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kurt
Nov 06, 2024 -

Rose City Ford Sales responded

Thank you so much for your kind words, Helen! We’re thrilled to hear that Kurt and our financial department were able to meet your needs with professionalism and knowledge. Your recommendation means a lot to us, and we’re glad you feel comfortable reaching out to Kurt anytime. Cheers :)

November 02, 2024

I was looking to fix the front camera. I don’t know what is the issue; I have front camera, but there is no bottom for the camera, and it has not worked from the first day I got the car. I More

by Nancy Awanees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Gloster
Nov 06, 2024 -

Rose City Ford Sales responded

Hi Nancy, we regret to hear that you are displeased with your recent experience with us. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (226) 826-2680, and a manager would be happy to speak with you. Thank you.

November 02, 2024

My service representative was awesome gave me a time for the vehicle and it was done ready to roll ! More

by Droy84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Nov 06, 2024 -

Rose City Ford Sales responded

Thank you for your feedback! We’re glad to hear that you were provided excellent service and had your vehicle ready on time. We appreciate your kind words and look forward to serving you again. Cheers :)

November 01, 2024

Sales Associate Kyle Gagnon was very professional and answered all our questions we had. Kyle explained all the options that came with the vehicle we wre looking at. They did not have the colour we wante More

by raydupuis65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Gagnon, Ahmad Assaf, Cathy Hawkes
Nov 06, 2024 -

Rose City Ford Sales responded

Thank you, Ray! We’re pleased to hear that Kyle and Ahmad were able to find the perfect vehicle for you and that Cathy provided excellent financial service. We’re glad you had such a great experience with our team. We appreciate your feedback and look forward to your next visit! Cheers :)

October 31, 2024

We meet very friendly service people, they took very good care of my Mustang and the work was done on time. Great Job!!!! More

by gmousseau4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Great Job , Nick Gloster
Nov 12, 2024 -

Rose City Ford Sales responded

Thank you, G. Mousseau! We’re pleased to hear that our team took great care of your Mustang and completed the work on time. Your kind words about our friendly service are much appreciated. Cheers :)

October 31, 2024

everyone was friendly and Paul was great! will recommend this dealership to everyone thank you ! More

by LuLu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Nov 12, 2024 -

Rose City Ford Sales responded

Thank you, Lulu! We’re delighted to hear that everyone was friendly and that Paul provided great service. Your recommendation means a lot to us, and we look forward to your next visit. Cheers :)

October 31, 2024

Always willing to accommodate. Friendly and efficient. Helpful with all requests. Thorough with following up More

by Ruth. Liebman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall
Nov 12, 2024 -

Rose City Ford Sales responded

Thank you, Ruth! We’re happy to hear that our team is always willing to accommodate and provide friendly, efficient service. We appreciate your feedback on our thorough follow-ups. Cheers :)

October 31, 2024

Great service, fast and friendly, Rob took the time to explain everything being done and why, thanks Rob More

by plsleiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Primeau
Nov 12, 2024 -

Rose City Ford Sales responded

Thank you! We’re glad to hear that Rob provided fast and friendly service and took the time to explain everything. Your feedback is greatly appreciated. Cheers :)

October 31, 2024

I found improvements in care the waiting customer by the assistance of a solicitous employee. More

by Hope
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Nov 12, 2024 -

Rose City Ford Sales responded

Thank you, Hope! We’re pleased to hear that you noticed improvements in our care for waiting guests. It’s great to know that our team’s assistance made a positive difference. Cheers :)

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