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Rose City Ford Sales

Windsor, ON

4.7
1,395 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,395 Reviews of Rose City Ford Sales

November 26, 2024

Staff is friendly and professional. Like the way they treat people. I would highly recommend this dealership. More

by fatherabe99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Dec 28, 2024 -

Rose City Ford Sales responded

Thank you for your kind words! We’re delighted to hear that you found our staff friendly and professional. Your recommendation means a lot to us, and we look forward to continuing to provide excellent service. Cheers :)

November 23, 2024

Service was great and very quick and on time. Thank you. Professional and polite above and beyond More

by Stevezan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Edward prime
Nov 27, 2024 -

Rose City Ford Sales responded

Thank you for your positive feedback, Steve! We’re delighted to hear that you found our service both quick and timely. Our team takes pride in being professional and polite, and it’s wonderful to know we went above and beyond your expectations. We appreciate your kind words and look forward to serving you again in the future! Cheers :)

November 22, 2024

I had my service done on my car I was very happy with the service team. More

by dthomas236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Nov 27, 2024 -

Rose City Ford Sales responded

Thank you! We're thrilled to know that you had a great experience with our service team. Providing excellent service is our top priority, and it’s always rewarding to know our guests are satisfied. We look forward to continuing to meet your needs here at Rose City Ford. Cheers :)

November 20, 2024

Service was very quick. Car was ready in record time. Was offered coffee while I waited. Very pleasant atmosphere. Staff very very efficient. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob 5 star. Trevor 5 star
Nov 21, 2024 -

Rose City Ford Sales responded

Thank you! We are happy to hear that you enjoyed your visit! We appreciate you taking the time to leave us your feedback, and were happy to have been able to provide you with efficient service! We look forward to your next visit! Cheers :)

November 20, 2024

Good service but often times it is difficult to book appointments through the service department… put on hold, asked to leave a message. More

by kjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Primeau
Nov 22, 2024 -

Rose City Ford Sales responded

Thank you for your feedback and for acknowledging the good service you received. We apologize for the inconvenience you experienced when trying to book appointments. Your comments are important to us, and we will work on improving our appointment scheduling process to ensure a smoother experience for our guests. For future reference, we do also have a tool on our website that allows you to book your service appointments easily online in just a few clicks! If you are ever having an issue booking a service appointment over the phone, please feel free to try our web tool! Thank you, we look forward to your next visit! Cheers :)

November 20, 2024

Friendliest people with good appointment set up, quick service & clean facilities. Comfortable customer lobby while waiting. More

by jif1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Nov 22, 2024 -

Rose City Ford Sales responded

Thank you for the kind review! We're thrilled to hear that you enjoyed your experience with us! We appreciate you taking the time to leave us this feedback, and we hope we can be of service to you again in the future! Cheers :)

November 19, 2024

Great service, very professional. All around great time. I will definitely be visiting Rose City next time I’m in the market for a car. More

by ELafleur
Recommend Dealer
Yes
Employees Worked With
Olivia Drouillard, Nick Gloster
Nov 21, 2024 -

Rose City Ford Sales responded

Thank you for your wonderful feedback! We are pleased to hear that we were able to provide you with a great experience. We look forward to your next visit the time you are in the market for a car! Your satisfaction is our priority, and we’re here to assist you with any future needs. Have a great day! Cheers :)

November 18, 2024

Truck was done in a timely fashion. My service guy, Rob is very personable. Shuttle came in a timely fashion. More

by BTay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Edward Prime
Nov 19, 2024 -

Rose City Ford Sales responded

Thank you for taking the time to leave a review for us at Rose City Ford. We're happy we could meet your expectations! If there's anything further we can do for you, we are always happy to help! Cheers :)

November 15, 2024

Had a good experience. The people I dealt with were extremely knowledgeable. Will recommend to other people. More

by Ernieg54
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Marsh
Nov 15, 2024 -

Rose City Ford Sales responded

Thank you Yong! We're thrilled to hear that you felt comfortable and relaxed during your visit! We appreciate you taking the time to leave us a rating and review, and we look forward to being of service to you again in the future! Cheers :)

November 15, 2024

Our sales rep was awesome and went the extra mile to accommodate our unique requirements! We are very happy with our purchase and the excellent service that we received. Would highly recommend Rose City More

by Gerry1
Recommend Dealer
Yes
Employees Worked With
Kurt Silvera, John Ryan, Bob Marsh, Mustafa Kachouri
Nov 19, 2024 -

Rose City Ford Sales responded

Thank you so much for your kind words, Gerry! We are thrilled to hear that we were able to meet your unique requirements and provide you with excellent service. Your recommendation means a lot to us, and we are delighted that you are happy with your purchase. If you ever need anything in the future, please don’t hesitate to reach out.

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