Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Back

Rose City Ford Sales

Windsor, ON

4.6
640 Reviews
Call Dealership (519) 948-7800
View Awards

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

Directions

By Type

640 Reviews of Rose City Ford Sales

April 05, 2024

The staff was courteous and gave me all the help and right person to fix the problem with my vehicle . More

by pinardjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Primeau
Report | Print
Apr 11, 2024 -

Rose City Ford Sales responded

Thank you for your kind review; we are happy to pass along your comments to the service team here at Rose City Ford, and more specifically to Rob! We look forward to your next visit, and if you have any further questions, please give us a call. We're always happy to help! Take care!

Helpful
April 04, 2024

My 2024 edge pre collision was not working properly and Rose City determined it wasn’t covered under warranty. They claim it was hit. There is no damage to the front and if it was bumped which I’m not disp More

by Mike Burke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christina, Nick Gloster
Report | Print
Helpful
April 04, 2024

Very knowledgeable staff. Quick service. Very pleasant and all staff were all willing to listen to customer More

by Ctrofin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk employee
Report | Print
Apr 11, 2024 -

Rose City Ford Sales responded

Thank you kindly for taking the time to leave us such a kind review! We're so happy that you found all our staff to be so supportive during your experience here at Rose City Ford! Please don't hesitate to reach out if there's anything additional we can do for you, and we look forward to your next visit! Cheers :)

Helpful
April 03, 2024

The employees are very friendly they listen and try to understand what is the problem with our car very good services in general More

by Víctor Mena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew, Nick Gloster
Report | Print
Apr 05, 2024 -

Rose City Ford Sales responded

Thank you so much Victor! We're so happy that you found our staff to be supportive and attentive during your recent visit to us at Rose City Ford! We appreciate you taking the time to leave us a rating and review, and we will be sure to pass along your thoughtful words with the team!

Helpful
April 03, 2024

Great place great people but can be expensive for repairs but great service . Would reccomend More

by samuelsoucie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristan
Report | Print
Apr 05, 2024 -

Rose City Ford Sales responded

Thank you kindly Samuel! We're so glad to hear that you had a wonderful experience during your service visit! We appreciate you taking the time to leave us a rating and review, and we hope we can be of service to you again in the future! Cheers :)

Helpful
April 03, 2024

Great Service staff. Very personable and respectful. The work was performed faster than originally expected n service rep called me right away knowing I needed my vehicle More

by Timothy.mclaughlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Primeau, Nick Gloster
Report | Print
Apr 11, 2024 -

Rose City Ford Sales responded

Thanks Timothy! We're so glad to hear that you had a great experience during your service visit! Your satisfaction is our top priority, and we appreciate you taking the time to leave us this wonderful review. We hope that we can continue to be of service to you again in the future for a long time! Cheers :)

Helpful
April 03, 2024

Everyone that I encountered at this dealership was friendly and helpful! They took the time to answer any and all questions I had and put my mind at ease. My salesperson Kyle G. was beyond organized a More

by Mandypba
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Gagnon
Report | Print
Apr 07, 2024 -

Rose City Ford Sales responded

Mandy, thank you so very much! We are so thrilled to hear that Kyle was able to go above and beyond your expectations! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. We will be sure to share your review with Kyle, and if you have further questions, please feel free to reach out anytime! Have a wonderful day!

Helpful
April 03, 2024

Was ok. I've had better experiences elsewhere. Would probably not go back here. Very pushy people and if things went done their way it's frustrating. More

by K. Kennedy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ronaldo
Report | Print
Helpful
April 02, 2024

Does not follow through on promises I have nothing else to say Enjoy your day More

by Scharb3333
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick Gloster
Report | Print
Apr 19, 2024 -

Rose City Ford Sales responded

Good afternoon, we regret to hear that you had a negative experience with us but would appreciate the chance to turn your experience around. Falling short of meeting your expectations is not to the standards we strive to achieve. Please reach out to us at your earliest convenience at (226) 826-2680, so we may understand better. Thank you and have a great day.

Helpful
April 02, 2024

Great service the rep was very courteous and efficient with my car today Thank you ver much More

by ccdc1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Apr 07, 2024 -

Rose City Ford Sales responded

Thank you kindly! We're so glad to hear that our service team has been able to help you with all your service needs! We appreciate you taking the time to tell us about your experience and to leave us such a kind review. We hope we can be of service to you again soon, and hope you have a wonderful afternoon!

Helpful
1
...
4
5
6
...
64