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Rose City Ford Sales

Windsor, ON

4.7
1,403 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,403 Reviews of Rose City Ford Sales

January 30, 2025

Great service people, friendly sales people, and amazing technicians. They’ll take care of all your needs. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Feb 03, 2025 -

Rose City Ford Sales responded

We're delighted to hear you had such a positive experience, Matt! Our team, from sales to service, strives to provide comprehensive care for all our guests' automotive needs. Thank you for your kind words, and we look forward to assisting you again in the future. Cheers :)

January 30, 2025

Contacted them with wanting to turn in my lease and within 5 days I was leaving the lot with a new vehicle More

by tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Assaf
Feb 03, 2025 -

Rose City Ford Sales responded

We appreciate your recommendation! It's wonderful to know you were completely satisfied with the work performed. Providing excellent service and exceeding our guests' expectations is what we strive for. We thank you for your business and hope to see you again soon. Cheers :)

January 30, 2025

The staff is very friendly. They take good care of you when you bring in your car for service. More

by raydupuis65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Gagnon, Ahmad Assaf, Cathy Hawkes, Nick Gloster
Feb 03, 2025 -

Rose City Ford Sales responded

Thank you for your feedback, Ray! We're pleased to know you appreciate our team's friendly approach and attentive service. Providing a positive and caring experience for our guests is a top priority. We look forward to seeing you again for your future service needs. Cheers :)

January 29, 2025

Rose City Ford is an excellent dealership with exceptional service and staff. I was very impressed by everyone involved with my experience. I was helped primarily by service advisor Rob, Dan at th More

by Jacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Rob, Dan in parts, Stacy in service
Jan 31, 2025 -

Rose City Ford Sales responded

Thank you Jacob! We're so pleased to hear about your excellent experience! It's wonderful that Rob, Dan, and Stacy were able to provide you with such helpful and attentive service. Our entire team strives to create a welcoming and comfortable atmosphere for every guest. Thank you for the fantastic feedback, and we look forward to serving you again in the future. Cheers :)

January 29, 2025

Have had same problem with truck since owning , nobody cares to fix it. If you’re in a hurry dont go here, has always been 2-4 hours longer then stated, then claim they called and left a message and claim More

by BrokenFord2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Rossi
Jan 31, 2025 -

Rose City Ford Sales responded

Thank you for sharing your feedback. We're sorry to hear that you've experienced recurring issues with your truck and that our service hasn't met your expectations. We understand your frustration regarding the delays, communication, and the difficulty in getting the problem resolved. We take these matters seriously and would like to learn more about your specific situation so we can take steps to improve. Please contact us at 226-826-2680 at your convenience so we can discuss this further. Thank you, we look forward to hearing from you.

January 28, 2025

Pleasant sales staff and easy to work with. Issues are resolved quickly. Service centre is also is very efficient. More

by BroncoX2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dany and Lucy
Jan 31, 2025 -

Rose City Ford Sales responded

That's fantastic to hear! We're committed to providing a seamless and enjoyable experience for our guests, both in sales and service. It's wonderful to know that our team is living up to those expectations. We appreciate your positive feedback and look forward to serving you again in the future. Cheers:)

January 28, 2025

I went in for a recall on my car. While I was waiting I was acknowledged by the representative. I waited in the waiting room. The work was done less than an hour later! More

by Tadabish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Jan 31, 2025 -

Rose City Ford Sales responded

That's fantastic to hear! We strive to make every service visit as efficient and pleasant as possible for our guests. We're glad that our team was able to take care of your recall quickly and professionally. We appreciate your business and hope to see you again for any future service needs. Cheers :)

January 27, 2025

People are very very nice, Rob the adviser was super helpful, every visit is quick and easy, never any problems More

by J Willy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Primeau I think
Jan 31, 2025 -

Rose City Ford Sales responded

We're delighted to hear about your positive experiences with us! It's great to know that Rob was so helpful and that your visits have been quick and easy. Providing efficient and friendly service is a top priority for us, and we appreciate you taking the time to share your feedback. We look forward to seeing you again soon! Cheers :)

January 26, 2025

The service was the next day after I called. My power steering pump had a slow leak that was causing a squelling noise when cold. I brought my vehicle in at 8:15am and was out the door before More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Prime, Service Advisor
Jan 31, 2025 -

Rose City Ford Sales responded

Thank you, James! We're thrilled to hear about your recent positive service experience! It's fantastic that we could address your power steering pump issue so quickly and efficiently. We aim to make every visit as comfortable as possible, so we're glad you enjoyed the lounge amenities. Thank you for your kind words and recommendation – we truly appreciate it! Cheers :)

January 25, 2025

Overall a pleasant experience at this establishment. Welcoming and friendly staff. Was impressed with the manager introducing himself and offering a beverage. It’s the little details that really do m More

by hokeypokey1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia and Lucy.The back up receptionist. Sorry I did not get your name., Nick Gloster
Jan 31, 2025 -

Rose City Ford Sales responded

Thank you for sharing your positive experience! We're delighted to hear you found our staff welcoming and friendly. We believe those little details, like a manager introduction and offering a beverage, can make a big difference in our guests' experience and we're happy to hear that they were appreciated! We appreciate your feedback and look forward to seeing you again. Cheers :)

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