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Rose City Ford Sales

Windsor, ON

4.8
1,531 Reviews
Call Dealership (519) 948-7800
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6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,531 Reviews of Rose City Ford Sales

May 30, 2025

It was a great experience and a very good experience to have a chance at the costume services at Ford service centre. It was time saving, I got my vehicle fixed before the given time. Thanks More

by modernglass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster, Daniela Racco
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Jun 21, 2025 -

Rose City Ford Sales responded

That's wonderful to hear! We're thrilled you had such a positive and efficient experience with our service center. Getting your vehicle fixed quickly and ahead of schedule is exactly what we aim for, and we're so glad we could deliver on that. Your kind words are truly appreciated by our entire team. We look forward to providing you with excellent service again in the future! Cheers :)

May 30, 2025

The staff in all departments are always welcoming and ready to help you as much as possible. More

by Gtmustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Edward Prime
Print
Jun 20, 2025 -

Rose City Ford Sales responded

We're so glad to hear that you consistently experience a welcoming and helpful atmosphere across all our departments! Our team strives to ensure every customer feels supported and receives the best possible assistance, no matter their needs. Your feedback truly brightens our day and reinforces our commitment to providing outstanding service. We appreciate your kind words and look forward to welcoming you back again soon! Cheers :)

May 29, 2025

Excellent customer service matt was great so were the ladies thank you for the prompt service as well as getting both my vehicles in so fast More

by thibert1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt and the ladies
Print
Jun 21, 2025 -

Rose City Ford Sales responded

That's wonderful to hear! We're absolutely thrilled that you received excellent customer service from Matt and the rest of our team here at Rose City Ford. We know how important it is to get your vehicles serviced quickly, so we're especially glad we could get both of them in so fast. Thanks for highlighting the prompt service and the great support from our staff – we really appreciate it! Cheers :)

May 29, 2025

Service of my vehicle was completed before the scheduled time. Service supervisor handed the key to me by himself. More

by rafique_alam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster, Daniela Racco
Print
Jun 21, 2025 -

Rose City Ford Sales responded

That's fantastic to hear! We're thrilled that your vehicle's service was completed even before the scheduled time. We always aim for efficiency without compromising quality, so it's wonderful to know we achieved that for you. Thanks for sharing your positive experience at Rose City Ford! We look forward to your next visit! Cheers :)

May 29, 2025

My service was done quickly and was informed of the work done. Sharon got everyone talking and the time passed quickly! More

by laruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster, Daniela Racco
Print
Jun 21, 2025 -

Rose City Ford Sales responded

That's wonderful to hear! We're so glad your service was completed quickly and that you were well-informed about all the work done on your vehicle. It's fantastic to know that Sharon created such a welcoming atmosphere that the time passed so pleasantly. We aim to make every visit efficient and enjoyable here at Rose City Ford, and it sounds like Sharon truly made a difference!

May 28, 2025

They were able to fit me in for an appointment quickly. Very friendly and informative. More

by Melissa Highgate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Print
Jun 21, 2025 -

Rose City Ford Sales responded

That's great to hear, Melissa! We're glad we were able to get you in quickly! We do our best to be as convenient and as helpful as possible, and we are happy to have hit the mark! We appreciate your kind words, and we look forward to your next visit! Cheers :)

May 28, 2025

Kyle Gagnon the best. The most helpful sincere salesman we've met. First trip to Rose City. First arrived and were just looking when a guy passing by (who looked ver More

by Cathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Gagnon, James. Mustafa
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Jun 21, 2025 -

Rose City Ford Sales responded

Thank you Cathy! That's absolutely wonderful to hear! We're thrilled that your first visit was such a positive and memorable one, especially thanks to Kyle. It's great to know that he provided such helpful, sincere, and knowledgeable service. Making our customers feel comfortable and at ease, especially with significant decisions, is exactly what we strive for. We're also glad to hear that James, our sales manager, and Mustafa contributed to your great experience. It truly means a lot to us that you felt so much more comfortable here than at other dealerships. We hope you love your new F-150, and we look forward to seeing you again soon! Cheers :)

May 28, 2025

Friendly, knowledgeable, efficient. They listen to your comments and and ask for relevant information to help understand what any issue is. They inform you what cause of problem might More

by MJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Prime, Matthew Willar
Print
Jun 21, 2025 -

Rose City Ford Sales responded

That's wonderful feedback to hear! We're so pleased that you had a great experience with our team. We believe in keeping you informed every step of the way, from explaining the potential cause of a problem to detailing how our technicians will investigate it. We appreciate you taking the time to leave such a glowing review, and we look forwarding to helping you with any servicing needs you may have in the future! Cheers :)

May 28, 2025

Good service and follow through! They stand by their work and reputation! Staff is very pleasant! More

by marygodwin9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Russo
Print
Jun 21, 2025 -

Rose City Ford Sales responded

Thank you Mary! That's wonderful to hear. We're so pleased you experienced good service and excellent follow-through from our team. We truly believe in standing by our work and our reputation, so your feedback means a lot to us. It's also great to know our staff left a pleasant impression. Thanks for sharing your positive experience! Cheers :)

May 28, 2025

Dealership good to work with fixed me up and on my way pretty informative And scheduled my next appointment thanks Rose City Ford More

by Redneck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Print
Jun 21, 2025 -

Rose City Ford Sales responded

Thank you! We're thrilled to hear that you had a 5 star experience. We appreciate you taking the time to leave us your feedback, and we certainly look forward to your next visit! Have a great day! Cheers :)

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