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Rose City Ford Sales

Windsor, ON

4.8
1,472 Reviews
Call Dealership (519) 948-7800
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6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,472 Reviews of Rose City Ford Sales

July 02, 2025

Excellent and friendly service. Always keeps you informed of what's going on with your car and makes sure you are never thirsty or hungry! Highly recommend More

by C.j.branchjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Sep 05, 2025 -

Rose City Ford Sales responded

Thank you for the excellent review, C.J.! We are so glad to hear that you consistently receive friendly and attentive service from our team. We pride ourselves on keeping our customers informed and making sure you are comfortable during your wait. Your recommendation means a great deal to us, and we look forward to seeing you again soon. Cheers :)

July 02, 2025

Very friendly and very good workmanship , will be recommending to different people to try it More

by mazinjoseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Sep 05, 2025 -

Rose City Ford Sales responded

Thank you, Joseph, for your wonderful feedback! We are so glad to hear that you experienced both friendly service and excellent workmanship from our team. We truly appreciate your high recommendation and look forward to serving you and anyone you recommend to us in the future. Cheers :)

June 30, 2025

The first time going to this Dealership. The greeting at service Initially on Friday June 27 2025 was very absent. Nobody even offered a smile, nod or “ I will be right with you “. On my ret More

by dsoulliere07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank the driver
Report | Print
Sep 05, 2025 -

Rose City Ford Sales responded

Thank you for your review and for giving us the opportunity to improve. We are glad to hear that your second visit on Monday was a better experience and that our courtesy driver was great. We sincerely apologize for the initial greeting you received on Friday; that is not the standard of service we aim for, and we will address this with our team to ensure all customers feel welcomed and acknowledged immediately upon arrival. We appreciate your feedback and hope to provide you with a consistently positive experience in the future.

June 30, 2025

Quick service got me a new battery for my f150 right before they were getting ready to leave for the July 1 holiday Thank you More

by gbwilson96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster, Daniela Racco
Report | Print
Sep 05, 2025 -

Rose City Ford Sales responded

Thank you for your kind words! We are so glad to hear that we were able to provide you with quick service and get you a new battery for your F-150 right before the holiday. Our team is committed to going the extra mile for our customers, and we are happy that we could help you get back on the road. We appreciate your business and hope to see you again soon! Cheers :)

June 30, 2025

Service over the past 9 years, with 2 Ford Edges, has been exceptional. Everyone, with the most kudos going to Service Tech Matt, and Stacie (because I've had the most interactions with these 2 wonderfu More

by Nance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt and Stacie.
Report | Print
Sep 05, 2025 -

Rose City Ford Sales responded

Thank you so much, Nance, for your loyalty and for taking the time to share your wonderful feedback. We are so proud to hear that you have had such positive experiences with our service team over the past nine years. Matt and Stacie are truly valued members of our team, and we'll be sure to pass along your kind words to them. We look forward to continuing to provide you with exceptional service for many years to come. Cheers :)

June 30, 2025

Great at keeping appointments on time, people are polite. Dealership, lounge, and the rest of the dealership well maintained. More

by timberwolf12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniela Racco
Report | Print
Sep 05, 2025 -

Rose City Ford Sales responded

Thank you for sharing your positive feedback with us! We're so glad to hear that we're meeting your expectations by being punctual with appointments and providing a clean, well-maintained environment. Our team works hard to ensure every customer's visit is a pleasant one, and your comments are a great encouragement. We appreciate your business and look forward to seeing you again soon. Cheers :)

June 30, 2025

They're always professional and helpful whenever I bring my vehicle in for service. I'm always happy with the service that I get. More

by lisabelle33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Primeau
Report | Print
Sep 05, 2025 -

Rose City Ford Sales responded

Thank you for taking the time to share your positive experience with us. We're very happy to hear that our team consistently provides you with professional and helpful service. It's our goal to ensure every visit meets your expectations, and we're glad to know you're always happy with the results. We appreciate your business and look forward to continuing to provide you with excellent service. Cheers :)

June 30, 2025

Fast and nice people! Thanks! Appriciate it! See you next time again. I satisfied the service. More

by Choe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster, Daniela Racco
Report | Print
Sep 05, 2025 -

Rose City Ford Sales responded

Thank you so much for your wonderful feedback! We're thrilled to hear that our team was both fast and nice during your visit. We take great pride in providing a positive and efficient experience for every customer. We appreciate your kind words and look forward to seeing you again next time. Cheers :)

June 28, 2025

They were able to book me an appointment same day as I wasn't sure if I should drive my vehicle as is. Very impressed! Work was done same day! Thank you! More

by Ptrojand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster, Daniela Racco
Report | Print
Sep 05, 2025 -

Rose City Ford Sales responded

Thank you so much for sharing your positive experience with us! We're happy we were able to get you in for a same-day appointment and alleviate your concerns about driving your vehicle. We know how important it is to get you back on the road safely and quickly, and we're thrilled that we could get the work completed for you on the same day. We appreciate your kind words and look forward to assisting you again in the future. Cheers :)

June 28, 2025

Competent, courteous service. Very helpful and easy to understand. Explained all pricing issues before vehicle was serviced More

by tmurphy12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Sep 05, 2025 -

Rose City Ford Sales responded

Thank you for taking the time to share your positive feedback. We're very happy to hear that you found our service to be competent and courteous. Our team prides itself on being helpful and ensuring all pricing and service details are clearly explained upfront. We appreciate your business and look forward to continuing to provide you with excellent service in the future. Cheers :)

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