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Rose City Ford Sales

Windsor, ON

4.7
1,400 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,400 Reviews of Rose City Ford Sales

May 08, 2025

James Kennedy is the kindest car salesman in Windsor. He made getting my first new car an easy and fun experience, when I came into it very anxious. I have already recommended James to all of my family a More

by Natalieroseworsley86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kennedy
May 14, 2025 -

Rose City Ford Sales responded

That's absolutely fantastic to hear, Nathalie! We are so thrilled that James made purchasing your first new car such a positive and easy experience for you! James truly embodies the kind of helpful and supportive service we strive to provide every customer. Knowing that you've already recommended him to your family and friends speaks volumes, and we are incredibly grateful to have you as a lifetime customer. We'll be sure to pass along your wonderful feedback to James – it will make his day! Thank you for choosing Rose City Ford! Cheers :)

May 07, 2025

The service agent went above and beyond to satisfy me. I was very happy with their work. More

by Ppeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
May 14, 2025 -

Rose City Ford Sales responded

That's fantastic to hear! We're so pleased that our service agent went above and beyond to ensure your satisfaction. Providing excellent service and making sure our customers are happy with the work done on their vehicles is always our top priority. Thank you for taking the time to share your positive experience. We truly appreciate your feedback! Cheers :)

May 07, 2025

Bed camera not working, told repair was done, update done by tech informed advisor all is working. Not working when picked up. Not impressed. More

by Ebasman01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey Maclean
May 14, 2025 -

Rose City Ford Sales responded

We are very sorry to hear about the issue with your bed camera not working after your recent service appointment. It's certainly frustrating when you're told a repair and update are complete, only to find the problem persists upon pickup. This is not the level of service we aim to provide, and we understand your disappointment. Could you please provide us with your name and vehicle information so we can look into this situation immediately? We want to ensure this is resolved for you as quickly as possible. We will investigate what happened during your service and work to get your bed camera functioning correctly. Please contact our service manager directly at your earliest convenience so we can make things right. Thank you.

May 07, 2025

Got oil changed and tired rotated same day I called. Waited while getting done in waiting area nice lady came in with coffee tea pop chips peanuts chocolate for you to enjoy free of charge. Technician i More

by janrcoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Pilon.
May 14, 2025 -

Rose City Ford Sales responded

Thank you so much for highlighting the efficiency and hospitality of our service department! We're delighted you could get your oil changed and tires rotated on the same day and enjoyed the amenities in our waiting area. Our technicians are always happy to assist, even with small things like tire pressure adjustments. We appreciate your loyalty to our service team at Rose City Ford! Cheers :)

May 06, 2025

Very professional and very polite staff here at Rose city ford. Always a pleasure dealing with this company. I would recommend Rose City Ford to anyone looking for their next vehicle! More

by logee68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew T Willar , Nick Gloster
May 14, 2025 -

Rose City Ford Sales responded

Thank you for your kind words and for recognizing the professionalism and politeness of our staff here at Rose City Ford. We strive to create a welcoming and positive environment for all our customers, and it's rewarding to know you always have a pleasant experience with us. We truly appreciate your recommendation and hope to have the pleasure of helping you or your referrals find their next vehicle! Cheers :)

May 06, 2025

The service team was excellent. I was in and out before I knew it, thanks for taking such good care of me. More

by McLeod1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
May 14, 2025 -

Rose City Ford Sales responded

Thank you for your positive feedback regarding our service team! We're delighted to hear that your service visit was quick and efficient. Our team strives to provide excellent care and get you back on the road as soon as possible. We appreciate you taking the time to acknowledge their efforts! Cheers :)

May 06, 2025

Danny was amazing as usual did everything he said he would thanks again will be back More

by M_leonardo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny
May 14, 2025 -

Rose City Ford Sales responded

Thank you! We're so pleased that Danny provided you with his usual amazing service and followed through on everything he promised. We truly value your repeat business and look forward to welcoming you back to Rose City Ford in the future. Thank you for your continued trust in our team! Cheers :)

May 06, 2025

Rob Primeau was great. He was extremely polite and made me feel comfortable. I hate bringing my car in because I always feel like I will be ripped off. Not at Rose City For More

by aprilh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob , Nick Gloster
May 14, 2025 -

Rose City Ford Sales responded

Thank you, April, for your kind words about Rob! We're so pleased to hear that he made you feel comfortable and well-informed during your service visit. We understand that trust is crucial in automotive service, and we're happy Rob could explain everything clearly and help you make the best decisions for your vehicle. We are happy to know that we will see you again because of his exceptional service! Cheers :)

May 04, 2025

Once again great service from this department. Matt is always pleasant and positive. Everyone does their best to make me feel important and appreciated. Keep up the good work! Oh yeah… the car alw More

by 4mysanity2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, shuttle driver( sorry I forgot your name) and the lovely lady who always offers me something to drink
May 14, 2025 -

Rose City Ford Sales responded

We love to hear that you consistently receive great service from our service department! We're especially happy to know that Matt's pleasant and positive attitude shines through. It's our goal to make every customer feel important and appreciated, so your feedback is truly valuable. We'll certainly do our best to keep up the good work! And we love that your car seems happier after a visit – that's the best compliment! Thank you for your continued loyalty! Cheers :)

May 02, 2025

Kurt the salesman was fantastic! I will definitely refer anyone looking for a Ford product to contact Kurt! More

by Keelysgram
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kurt Silvera, Nick Gloster
May 14, 2025 -

Rose City Ford Sales responded

Keely, thank you so much for your fantastic feedback regarding Kurt! We are absolutely delighted to hear that he provided you with such excellent service. We truly appreciate your intention to refer others looking for Ford products to him. Kurt is a valued member of our team, and your recommendation means a great deal to us. Thank you for choosing Rose City Ford! Cheers :)

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