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Rose City Ford Sales

Windsor, ON

4.6
640 Reviews
Call Dealership (519) 948-7800
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6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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640 Reviews of Rose City Ford Sales

April 22, 2024

Prompt Professional Waiting room was constantly being checked for refreshments, snacks or anyone in need of a ride More

by Karen.d.gouin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Helpful
April 20, 2024

Can't beat the staff and the workmanship. Love it there .won't go anywhere else More

by denisemersh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Apr 30, 2024 -

Rose City Ford Sales responded

Hey Denise, thank you so much for the wonderful review! We're happy you found our staff to be so supportive during your experience here at Rose City Ford, and we work hard to ensure top notch care and quality. Thank you so much for the recommendation, we hope you have an amazing day!

Helpful
April 20, 2024

Enjoyed talking to Stacey and service professional Matt. Thank you both for the great service. More

by Johnny the great
Workmanship
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Apr 30, 2024 -

Rose City Ford Sales responded

Hey Johnny, we are so glad to hear that both Stacy and Matt left a great impression and were able to assist you with all your service needs! We appreciate you taking the time to tell us about your experience, and we look forward to seeing you again in the future. Cheers :)

Helpful
April 19, 2024

Quick in - and quick. Great customer Satisfaction with scheduling and ease of making an appointment! More

by brourke1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Primeau, Nick Gloster
Report | Print
Apr 30, 2024 -

Rose City Ford Sales responded

Hey Brourke, thank you so much for taking the time to tell us about your recent experience at Rose City Ford! We are committed to providing exceptional service, and we are so glad to hear that was the case during your visit. If there is anything else we can assist you with, please give us a call, as we are always happy to help!

Helpful
April 18, 2024

I always feel comfortable when bringing in my car for service. They are very polite and very clear on what should be changed if needed. I’m a happy customer. More

by Ruby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Apr 20, 2024 -

Rose City Ford Sales responded

Thank you Ruby! We're thrilled to hear that we were able to provide you with such a wonderful experience! Thanks again for taking the time to leave us a rating and review, and we will pass this along to the members of our service team! We hope that we can be of service to you again in the future! Cheers :)

Helpful
April 17, 2024

Service was on time and proper parts ordered. My only complaint was that there were no envelopes to put keys in. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Apr 20, 2024 -

Rose City Ford Sales responded

Thank you very much Paul. We are very appreciative of you taking the time to leave us five stars, and we will be sure to pass along your feedback to the team as well! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
April 16, 2024

Rob was quick to contact me on Monday morning since my car was towed to the dealership over the weekend. There was a diagnosis on the problem within a day and he arranged a rental for me while the repairs More

by fivepindittom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob....Service Department
Report | Print
Apr 19, 2024 -

Rose City Ford Sales responded

Thank you very much for the kind review regarding your recent service visit! We're so glad that we were able to go above and beyond your expectations. Thank you for taking the time to tell us about your experience, and we will be sure to share your kind words with Rob! We hope we can be of service to you again in the future.

Helpful
April 15, 2024

Rose City Ford is my "go to" Dealership. In fact I drive in from Toronto to purchase my new vehicles there every time. That's customer satisfaction. Bob Marsh and Dany Jirjis are excellent a More

by ken bondy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Marsh, Dany Jirjis, Cathy Hawkes
Report | Print
Apr 19, 2024 -

Rose City Ford Sales responded

Hey Ken, we are thrilled to hear that you had a wonderful time working with both Dany and Bob! We are so happy to hear that they made your car buying process smooth and enjoyable. Enjoy every mile, and we hope to work with you again soon!

Helpful
April 13, 2024

Good service and promptness, i had no issues with the techs, very informative and all went well. More

by mariagaffan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Apr 19, 2024 -

Rose City Ford Sales responded

Thank you for the 5 stars Maria! We're so glad to hear that our service team has been able to help you with all your service needs! We appreciate you taking the time to tell us about your experience, and feel free to reach out if there's anything additional, we can do for you! Cheers :)

Helpful
April 13, 2024

Excellent service. I felt very taken care of through the entire process! Will return in the future More

by Jgray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia, Nick Gloster
Report | Print
Apr 19, 2024 -

Rose City Ford Sales responded

Thank you very much! We strive for 100% satisfaction, and it is great to see you had such a positive experience working with Olivia here at Rose City Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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