Rose City Ford Sales
Windsor, ON
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1,523 Reviews of Rose City Ford Sales
Matt was excellent. Very polite, helpful and effective in explaining the service performed, with some videos as well. I like these service reps. Also, Rose City backs Very polite, helpful and effective in explaining the service performed, with some videos as well. I like these service reps. Also, Rose City backs up the quality of their work. More
Ahmed has gone above and beyond to make sure that we have felt like family for years now. It was a very difficult time for me as my husband passed and trading in his truck and my car was very emotional. As a felt like family for years now. It was a very difficult time for me as my husband passed and trading in his truck and my car was very emotional. As always Ahmed and the staff, Danny and Moose were awesome. Thank you for your outstanding service. More
I recently leased my third vehicle from Rose City Ford. Salesman Mauro Chechi got me a great deal. The service department is excellent, and service supervisor Matt Willar is always available to answer any Salesman Mauro Chechi got me a great deal. The service department is excellent, and service supervisor Matt Willar is always available to answer any of my concerns. Customer relations staff Sharon and Stacy go out of their way to make sure I'm comfortable while waiting for service to be done. I highly recommend Rose City Ford. More
Olivia was outstanding she did everything to make sure I was happy. Cathy from finance was an absolute gem!! No hassle no gimmicks. Love my new ride and the process was painless!!! was happy. Cathy from finance was an absolute gem!! No hassle no gimmicks. Love my new ride and the process was painless!!! More
Mauro Chechi was extremely knowledgeable about the F-150 models and took the time to explain the differences between them. During our first visit, he spent over 1.5 hours with us, accompanied us on a test d models and took the time to explain the differences between them. During our first visit, he spent over 1.5 hours with us, accompanied us on a test drive, and thoroughly demonstrated the features of the STX model. We returned a couple of days later and leased a 2026 F-150 STX. Throughout the leasing process, Mauro answered all of our questions with patience and professionalism, making the experience enjoyable and stress-free. Mustafa Kachouri, the Financial Services Manager, clearly explained the warranty and protection options without any pressure, ensuring we understood everything before making our decisions. We also appreciated the friendly and welcoming front desk staff, who made us feel comfortable from the moment we arrived. Overall, we had an excellent experience from start to finish. We truly appreciated the professionalism, knowledge, and outstanding customer service provided by Mauro, Mustafa, and the entire team. We would highly recommend them to anyone looking for a new Ford vehicle. More
Recommend this dealership for their employees. Customer service and their service department are excellent to deal with, in spite of ongoing vehicle issues. Hoping my second new battery in less th Customer service and their service department are excellent to deal with, in spite of ongoing vehicle issues. Hoping my second new battery in less than 2 years will resolve the problem. More
There service is always courteous and pleasant. The work is done in a timely manner and if anything is needed different than scheduled they call you. The work is done in a timely manner and if anything is needed different than scheduled they call you. More
I was notified after my last visit for an oil change my tires needed to be replaced soon and I was given a quote on a new set of tires for my 2011 Ford Edge. I preferred to stay with the Michelin tire mo tires needed to be replaced soon and I was given a quote on a new set of tires for my 2011 Ford Edge. I preferred to stay with the Michelin tire model that were on the car and the service rep ordered them in the next day for me. Love the new tires and thank you for the great service. More






