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River City Ford

Winnipeg, MB

4.5
745 Reviews

3636 Portage Ave

Winnipeg, MB

R3K 0Z8

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745 Reviews of River City Ford

June 17, 2022

We appreciate good service. Gord Went above and beyond to arrange two service appt for us. Extremely grateful and will always bring our Ford 150 there More

by Kim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gord
May 30, 2022

Nice excellent quick so on much more. Excellent job team!!! So much more to say dont know in english. More

by Nico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Haggarty, Victoria McGrath, Graig Longmuir, Debbie Marshall, Chris Young
May 24, 2022

I’m not even sure if they have a receptionist as nobody ever answers the phone. When I do go in, the girl that sits at the reception desk is completely unpleasant and won’t aknowledge you. I thought they a More

by H
Recommend Dealer
No
Employees Worked With
Reception
May 27, 2022 -

River City Ford responded

Thanks for the review! We strive to give our customers a great experience every time they walk through our doors, and we can assure you this is not how we usually operate. If you would like to discuss this with management , please send an email to loyalty@dcag.ca with the best phone number to reach you at today. Thanks!

May 07, 2022

Friendly excellent service Staff are friendly, shuttle is an excellent service. Would us River city ford More

by Lindy Mceachern
Recommend Dealer
Yes
Employees Worked With
Chris Young
May 13, 2022 -

River City Ford responded

Thank you for the 5 star review Lindy! Have a great day!

April 29, 2022

Brought my car for mpi work and warranty work received it back with a cut flex pipe possible vandalism now have to go back with mpi. Lot should be secured but apparently I was told they have had alot of vand More

by Bobbi.vuignier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Grant Haggarty
May 13, 2022 -

River City Ford responded

Hey Bobbi, we're sorry you didn't enjoy your experience with us. Could you please send us an email to loyalty@dcag.ca with a brief description of the issue and the best number to reach you at? Thank you!

April 22, 2022

Don't treat past customers with extra care and respect. Asked them to look at one thing and proceeded to get a quote for a crazy amount. More

by tintork
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
They are not listed. Think name Taylor and sam
Apr 22, 2022 -

River City Ford responded

Hey there. Thank you for bringing this to our attention. We can assure you that this is not how we typically do business. Could you please email us at loyalty@dcag.ca with the best number to reach you at today? Thanks again.

April 01, 2022

My vehicle was picked up and dropped off earlier than what I expected. I didn’t have to wait for so long. More

by ryandj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Walker, Elizabeth Strozek, Garett Pettigrew, Calder Klassen
Apr 01, 2022 -

River City Ford responded

Thanks for your review Ryan! We appreciate it. Have a fantastic day!

March 28, 2022

Great and upfront service. Quick response, accurate, on time service. Will go back again when the need arises More

by rolland.fischer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Walker, Elizabeth Strozek, Garett Pettigrew, Calder Klassen
Apr 01, 2022 -

River City Ford responded

Thanks for your review Rolland! We appreciate it. Have a fantastic day!

March 25, 2022

Service personnel were very good and listened to my concerns regarding my vehicle. The work that was completed on my vehicle met all my concerns. Good work . More

by EXPLORER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor
Mar 25, 2022 -

EXPLORER responded

Keep up the good work

March 20, 2022

Service and quick lane are fantastic. Follow up and updates were timely and polite and professional. More

by KT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giselle
Mar 25, 2022 -

River City Ford responded

Thanks for the review KT, we really appreciate it!

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