River City Ford

Outstanding Customer Service. Couldn't be more satisfied! I have just purchased a Ford Focus 2012 at River City Ford from Jev & Sayed Dost (Sales Reps) & Elliot Olin (Finance Manager) . They were all very pro I have just purchased a Ford Focus 2012 at River City Ford from Jev & Sayed Dost (Sales Reps) & Elliot Olin (Finance Manager) . They were all very professional, knowledgeable, courteous and did not use pressure tactics to sell me, just a very sincere approach with a superb customer service . They were very friendly and patient, listened to all my concerns and answered all my questions. Jev & Sayed made sure I got the most suitable car for all my wants and needs, Elliot did a fantastic job helping me to make it fit my budget. They truly went above and beyond to make the process so smooth, efficient and without hassles. Thank you River City Ford for the fantastic experience in buying my new car! More

Helpful and friendly service! Everyone at River City Ford was very helpful and friendly, made my expirence of buying a new ford great and I would recommend everyone to this dealers Everyone at River City Ford was very helpful and friendly, made my expirence of buying a new ford great and I would recommend everyone to this dealership! They helped me find a car that suited my needs as a driver for an adorable price. More

Great deals at River City Ford We found a great car for a great price at River City Ford. The salespeople were great, friendly and professional. The experience was stress-free! We found a great car for a great price at River City Ford. The salespeople were great, friendly and professional. The experience was stress-free! More

Easy Breezy but not cheesey! Professional at every level & very eager to answer questions accurately and honestly. My situation was I thought I knew what I wanted, but after a te Professional at every level & very eager to answer questions accurately and honestly. My situation was I thought I knew what I wanted, but after a test drive ,found that unit to be unsuitable. after a total of 3 test drives found the right one. The salesmen were GREAT at explaining options and availability of my wish list. This was my 2nd purchase there and it just keeps getting better ! More

Just another leasing experience The process of leasing a new vehicle was satisfactory. There was not enough information given up front, The sales team were cordial. I do not want t The process of leasing a new vehicle was satisfactory. There was not enough information given up front, The sales team were cordial. I do not want to use the review process to vent any frustrations I may have had in my past dealings with Ford dealerships. More

Smooth easy process Everyone we dealt with made the purchase of our new Ford easy fun and exciting. They had all the answers to our questions and really went above and be Everyone we dealt with made the purchase of our new Ford easy fun and exciting. They had all the answers to our questions and really went above and beyond. The customer service was excellent. More

Customer Satisfaction. The whole process was very time consuming, however the reason for this was that I had zero intention of selling my vehicle or purchasing a new one. I The whole process was very time consuming, however the reason for this was that I had zero intention of selling my vehicle or purchasing a new one. I was contacted by Nazier who said they were looking for my model, so I figured I would check out what was available but the only car I was even interested was totally out of my price range. When I arrived at the dealership I was greeted by Bob who had been part of my 2012 F-150 purchase from River City a couple years previous.This is simple friendliness that goes a long way in sales! From the get go I pushed for price and features and ended up leaving a few days later with a new car they brought down from another of their dealerships. I'm not only in a new car that I absolutely love, but I'm also saving money on payments! The staff spent a considerable amount of time educating me on what was available and searching for the features and colour that I requested. When it came to purchasing the vehicle Jennifer worked my payments out to be considerably lower then what I had been paying previously which was amazing, and though I requested it I hadn't honestly expected it. Overall I would definitely recommend this dealership, in a direct comparison with MidTown (where I purchased my previous 2013 Fiesta SE ) I would say they are both great but River City just has the perfect combination of people to make the process and experience! More

Excellent experience Great customer service, friendly and suggestive love my car and so happy with my purchase. Darren was awesome and patient as this was my first car pur Great customer service, friendly and suggestive love my car and so happy with my purchase. Darren was awesome and patient as this was my first car purchase. In love with my new car and wouldn't want anything else, highly recommended dealership. More

Excellent customer service The salesman work hard to get the best deal on a used truck. After we bought the truck we had a issue with the remote and he came through for us and g The salesman work hard to get the best deal on a used truck. After we bought the truck we had a issue with the remote and he came through for us and got it fixed at no charge. More

Love the '15 Mustang My experience with this dealership was very positive. The only negative aspect at all was the a mix up with the bill of sale. Tyler was awesome. S My experience with this dealership was very positive. The only negative aspect at all was the a mix up with the bill of sale. Tyler was awesome. Super good to work with. All the people that were in on the sale were great. More