River City Ford

Honest, Friendly, second to none It was my first time at River City Ford and I couldn't be happier with my experience. It all started when I walked onto the parking lot and was met by It was my first time at River City Ford and I couldn't be happier with my experience. It all started when I walked onto the parking lot and was met by Brett Hirst. A straight forward, honest and friendly sales person. I immediately felt welcomed by a friend, not someone trying to push a sale. Throughout my time, Brett would consistently go out of his way to make sure I knew everything there was to know about what I wanted. If it want there, he would find it. If I was thirsty, there was a drink in my hand. After chatting for a while we parted ways. But that didn't mean that's where Brett stopped. Searching and searching for a couple days, he found the perfect truck for me, called me personally, and said he found what we were looking for. Sure enough, it was a beauty! I was overly impressed by the time and dedication spent on finding what fit for me. Everyone from the sales team to the financing department and beyond. I was treated with honesty and respect from the first step. I couldn't be more proud and happier having purchased a brand new F150 from River City Ford. I would not only recommend River City to everyone, but would insist that they go there. It takes the stress out of car buying and make you feel part of the family! More

a friendly courteous auto search We were met by a friendly sales person, who wasn't pushy, but looked for what we wanted. And she listened well. She pulled a vehicle around that was We were met by a friendly sales person, who wasn't pushy, but looked for what we wanted. And she listened well. She pulled a vehicle around that was just to our liking. More

Great customer service Justin Craine of the sales team did a great job and helping us find exactly the right truck for my family. Everyone treated us really well from Bob th Justin Craine of the sales team did a great job and helping us find exactly the right truck for my family. Everyone treated us really well from Bob the floor manager to Cristele in the finance department. We ended up with a great truck and had a great experience. Would definitely recommend River City Ford to anybody interested in buying a vehicle. More

Patrick was great to work with! I was the first sale for Patrick and he was great to deal with; he enjoyed my witty banter on the test drive with my sister which I really appreciate I was the first sale for Patrick and he was great to deal with; he enjoyed my witty banter on the test drive with my sister which I really appreciated - it made it fun! I appreciated his honesty, when he didn't know an answer, he said so and eagerly said he'd find out. He anticipated my questions and was attentive and yet not afraid of quiet moments when I was thinking. Now Nazir made a point of shaking my hand a million times and several high fives (about 3 too many so he gets a 4 instead of 5 in the rating below) and over promising on delivery time - lucky for him he's friendly and let me pick out my colour of balloons for the show room for the pick-up day! Also fun! The most disappointing thing was not getting the email asking for my comments so I looked up this site on my own. Jennifer was very friendly although the financing time did take quite a while even though my credit rating is excellent (just ask Jennifer). More

Great Service River City Ford was as good a vehicle buying experience as possible. They were courteous, prompt, paid attention to detail and found me a vehicle with River City Ford was as good a vehicle buying experience as possible. They were courteous, prompt, paid attention to detail and found me a vehicle within my budget. John Forbes was excellent to deal with. He made me feel like he was working for me. The experience I had with the service department was equally excellent. More

We recommend this dealership. Justin Goldstone was great to deal with , as was Jennifer Gorchynski. They were both friendly and knowledgeable. I would recommend this dealership Justin Goldstone was great to deal with , as was Jennifer Gorchynski. They were both friendly and knowledgeable. I would recommend this dealership and the two persons we dealt with. More

amazing service Chelsea is amazing to deal with! Very friendly and knowledgeable takes the time to listen to what you are looking for and aims to get you exactly wha Chelsea is amazing to deal with! Very friendly and knowledgeable takes the time to listen to what you are looking for and aims to get you exactly what you are looking for. I came in looking to trade in my 2011 Edge into a new 2015 F150 and ended up leaving in a 2016 with a much better deal. Would recommend her to anyone looking to buy a vehicle new or used. Cristele in financing was great to work with as well always keeping me informed step by step on how things were progressing with financing. More

Escape SE AWD Helpful service from all staff. Overcame a previous problem with a lien on the trade-in that had been paid off. Problem found with the bank not me. Helpful service from all staff. Overcame a previous problem with a lien on the trade-in that had been paid off. Problem found with the bank not me. More

Awesome staff...Great pricing! Chelsea was great to deal with....very helpful and explained everything with great detail...explained to her what i wanted and she was able to follow Chelsea was great to deal with....very helpful and explained everything with great detail...explained to her what i wanted and she was able to follow through with that...thanks Chelsea! More

very friendly efficient The staff treated me extremely well with knowledge and courtesy. Very thorough. The people working at River City Ford seemed happy with their enviro The staff treated me extremely well with knowledge and courtesy. Very thorough. The people working at River City Ford seemed happy with their environment and really worked as a team. More