Richmond Hill Hyundai

Excellent customer service The staff at RHH really know their stuff. They were able to solve my problem very quickly! The service technicians are all very friendly and pleasant The staff at RHH really know their stuff. They were able to solve my problem very quickly! The service technicians are all very friendly and pleasant to deal with. More

Excellent service. Staff is friendly and knowledgeable. My problem was solved even though I didn't have an appointment. Renato kept me informed as to length of time I Staff is friendly and knowledgeable. My problem was solved even though I didn't have an appointment. Renato kept me informed as to length of time I would have to wait. More

Winter tires Very quick, professional service to have my winter tires put on for the season. They were able to store my spring/ summer tires for a reasonable pric Very quick, professional service to have my winter tires put on for the season. They were able to store my spring/ summer tires for a reasonable price as well. More

Could not praise them more I am writing to praise two staff members of your sales team who went above and beyond the call of duty to assist my wife and I with the purchase of a I am writing to praise two staff members of your sales team who went above and beyond the call of duty to assist my wife and I with the purchase of a Hyundai Genesis. Hafiz Shariff, Sales Consultant, is a professional all the way and a true gentleman. He has a tremendous amount of expertise in the auto business and works extremely hard to understand the customer's needs and address any concerns. He is extremely polite and has an infectious laugh. Hafiz is young but very mature and knowledgeable. I am confident that customers of any age would feel comfortable working with him. Nash Brijmongal, Sales Manager, also assisted us. Nash is a pleasant young man with an engaging smile and a desire to assist the customer any way he can. He went out of his way to make the car the way that we wanted it. Extra expense was incurred by the dealership but Nash did it with great aplomb to satisfy our concerns. Both gentlemen show a real passion for what they do. I would recommend anyone to look for Hafiz or Nash and feel confident that they will be treated extremely well with the purchase of their new vehicle. Many thanks to Hafiz and Nash. After writing this I answered the questions below and found the question about being left alone for more than 5 minutes to be interesting. Hafiz understood that this was a big purchase for us (Genesis Ultimate) and gave us "space" to talk together. Most of this time was when Hafiz was trying to solve a concern for us. I believe that "alone time" is good for buyers especially when they are seniors like us. Everything about our experience with Hafiz was pleasant and professional. More

Great & friendly service The staff were very knowledgeable and accommodating, the work was completed sooner than expected on the same day, and they went out of their way to he The staff were very knowledgeable and accommodating, the work was completed sooner than expected on the same day, and they went out of their way to help me claim some repairs under warranty. Would definitely recommend coming here! More

Friendly staff I went in early (1.5 hours before my appointment). the staff were very accommodating and serviced my car even it wasn't my time. I went in early (1.5 hours before my appointment). the staff were very accommodating and serviced my car even it wasn't my time. More

Great Service I was half hour late for my appointment and thought I would have to reschedule, but when I called in, thye were more than happy to slip me in and serv I was half hour late for my appointment and thought I would have to reschedule, but when I called in, thye were more than happy to slip me in and service my car! Really glad they did that because the snow was coming soon! More

Fast and good customer service Excellent customer service during the car purchase process (Josef) and later while servicing the car (Reem). This is my second car from RH Hyundai! Fo Excellent customer service during the car purchase process (Josef) and later while servicing the car (Reem). This is my second car from RH Hyundai! For sure I would recommend RH Hyundai to my friends. More

inconvenient Service dep If you are employee with regular hours this location is not proper for you. their service department is always overload and 2 to 4 people are waiting If you are employee with regular hours this location is not proper for you. their service department is always overload and 2 to 4 people are waiting even with appointment , then they can not take care of customers properly because they are very busy. When I bought my car 2 years ago their service department was working till 8:30 pm, and to be honestly one of the main reason that I bought my Santafe from them was their working hours. And in that time I bought extra protection care with oil change free, but right now hardly I can use that. Their shuttle service is funny, first pick up is 8:15 am , it means I can not be at work sooner than 8:45 to 9:00 and it's completely inconvenient. Also I had some issues with this service dep one of them was when I got detailing service from them, and I still can not get proper appointment to solve the issue after several months,it's really frustrating. As a result if you have regular working hour, or you are a little bit busy avoid this branch service dep. More

Wonderful Experience The service representative was extremely helpful, insightful, pleasant and attentive. He tended to all parts of the car that i inquired about and offe The service representative was extremely helpful, insightful, pleasant and attentive. He tended to all parts of the car that i inquired about and offered great advice for current and future service. He was prompt and all service was done in a timely manner. Friendly and honest, i couldnt have asked for a better servicr appointment. I would definitely recommend this dealership as well as the service attendant that i dealt with. More