Richmond Hill Hyundai

New Vehicle Purchase I put down a deposit for a new car and make arragements to pick it up on a Monday @ 10am. Greg Sipprell stated he could rush it and have it on Friday, I put down a deposit for a new car and make arragements to pick it up on a Monday @ 10am. Greg Sipprell stated he could rush it and have it on Friday, No Monday would be good so I could get the insurance and other paperwork done. Arrived Monday at 10 am could I come back on Wednesdayto pick it up. No. Was told to come back at noon. I had taken the bus for 10 yrs-this was my first vehicle.I took the bus home and back again to be told again at noon my vehicle was still not ready. This time I waited not ready till 2 pm. This salesman can move product but has no customer sales experience or follow up with the purchaser or leaser of vehicles. More

Repair cost Despite a significant and costly repair - Kan from the service department was really great at explaining everything and I believe provided a fair fe Despite a significant and costly repair - Kan from the service department was really great at explaining everything and I believe provided a fair fee for the service. More

Overall amazing experience everything was smooth Brek bailey was an awesome sales guy quick to respond to questions very attentive would definitely recommend dealing with him thank you for the new pa Brek bailey was an awesome sales guy quick to respond to questions very attentive would definitely recommend dealing with him thank you for the new palisade couldn't be happier!! More

Prompt and courteous service My vehicle was serviced in a timely manner, and the staff were friendly and professional. They outlined maintenance going forward, and did not put pre My vehicle was serviced in a timely manner, and the staff were friendly and professional. They outlined maintenance going forward, and did not put pressure to get it done immediately. More

Fast and efficient service! With a smile! Thank-you Great experience, very efficient and fast! Very impressed! The service staff were very friendly and quick to respond to my concerns and needs. Than Great experience, very efficient and fast! Very impressed! The service staff were very friendly and quick to respond to my concerns and needs. Thank-you More

In and out fast Very fast service. In and out in just over an hour. Mark was very helpful in explaining everything. The car wash was a nice touch. Very fast service. In and out in just over an hour. Mark was very helpful in explaining everything. The car wash was a nice touch. More

Very welcome and friendly dealership My wife and I both drive Hyundai cars (Tucson and Accent). We both have been Richmond Hill Hyundai clients since 2014. We receive all spectrum of serv My wife and I both drive Hyundai cars (Tucson and Accent). We both have been Richmond Hill Hyundai clients since 2014. We receive all spectrum of services from this dealership including regular car maintenance, seasonal services, and trade in purchase of a new car. We find excellent advisors, caring administration and great professionals in which step of our relationship with the dealership. Thank you Hyundai Richmond Hill. More

Excellent Service The Sales Associates were friendly, not pushy, and answered all of our questions. They worked with us to ensure we got what we wanted. We are happy The Sales Associates were friendly, not pushy, and answered all of our questions. They worked with us to ensure we got what we wanted. We are happy with our new car purchase and with the experience we had at this dealership. More

Problem free Friendly and courteous staff. This is the dealership where we have bought our last few cars and the experience has been nothing but positive. Thanks. Friendly and courteous staff. This is the dealership where we have bought our last few cars and the experience has been nothing but positive. Thanks. More

Bumper retainer had separated and needed to be reglued again O'Neil was pleasant and helpful. This issue had arisen in the winter and in April, he had attempted to have it resolved but it reoccurred. When I call O'Neil was pleasant and helpful. This issue had arisen in the winter and in April, he had attempted to have it resolved but it reoccurred. When I called to notify him that the glue had not held, he said another adhesive was being used now and he arranged for it to be used this time. I hope it works now. More