Red Deer Mitsubishi

Empty Promises - Pawn off used ENTERPRISE RVR Purchased a vehicle based on empty promises. Once papers were signed I no longer qualified for the referral fee (found out later that "free" incentive Purchased a vehicle based on empty promises. Once papers were signed I no longer qualified for the referral fee (found out later that "free" incentives are built into the purchase price but were not built in mine). Texts, emails and phone calls, except for Chris Durant, were conveniently ignored. When the vehicle was delivered it was riddled with paint chips and a cracked windshield. I told this to a representative and my comments were ignored. It took 3 months to finally get a document faxed to the registry office so I could register my vehicle. It took 3 months and 2 of the employees there to get through to the RDM reps that it was my legal right to have the registration I could not register my vehicle without it. That is when I found out that it was not registered to Red Deer Mitsubishi but ENTERPRISE RENTALS!!! I went on the Red Deer Mitsubishi Site when I got home and saw TWO of the same make and model listed at the same price I bought mine for with 25,000 less kms. I have been told that I can not sell it for what I paid for it. They make you feel like you are getting a good deal and they are doing you a favor when they are definitely not. More

Great experience and we love our new RVR We went to several new dealerships looking at small SUV's and after driving the Mitsubishi RVR we were sold especially with the great warranty that it We went to several new dealerships looking at small SUV's and after driving the Mitsubishi RVR we were sold especially with the great warranty that it has, we were taken care of by Chad and our experience was great and we would definitely recommend Red Deer Mitsubishi!! More

I swear the car I was looking at was set around the 21k mark. After 2 days of dealing with them (barely getting a day to think it over) I went back to them and talked awhile longer. Eventually they asked mark. After 2 days of dealing with them (barely getting a day to think it over) I went back to them and talked awhile longer. Eventually they asked for 5k down, which I refused thank God. I get them down to a 100 dollar "deposit"..... If any of them gets you to do this and says it's not part of the payment towards your car.. It's just to show that your interested.. Don't listen... In the end after pretty much saying probably not over and over.. They would keep pushing, pushing, pushing until I flat out said no. This resulted in the guy fighting for his commission and saying "wow" in disappointment then walking to the back and grabbing his boss I believe. His boss comes out and tells me you have 2 choices. You can take the car or we can't refund you the deposit.. Argued for a bit then left with him trying to shake my hand and telling me I hope you come back... Definitely not going to happen. Don't sign anything or listen to the xxxxxxxxx they try to make up.. Unless your 100% cause I wasn't and made the mistake... Wouldn't even think about going to them ever again. More

Went to Red Deer mitsubishi for a used Ram Sport. Trevor Greeted me on the lot and walked me through the whole car buying experience. low pressure and better deal the the doge store in Red Deer.I hig Trevor Greeted me on the lot and walked me through the whole car buying experience. low pressure and better deal the the doge store in Red Deer.I highly recomend this dealership and have sent my mother down for her ford focus that she loves. Thank you for helping me and I will be back when I want to trade it in. More

This dealership credit checked me twice in one year! This dealership credit checked me twice in one year! They said it wouldn't effect my credit , it showed the two checks on it. Not only did they say This dealership credit checked me twice in one year! They said it wouldn't effect my credit , it showed the two checks on it. Not only did they say I got approved for a car, I go in and then get denied . Then they said I would get approved with a second co signer , which I said no to. They then asked my boy friend to sign , in front of other customers. So unprofessional. The dealership owner before was FANTASTIC! They never held a deposit on a vehicle before. The new owners Made me give 500$ to hold the vehicle when they had more then one in stock. Saying I got approved to find out the next day I didn't. I was so angry I didn't get a apology or anything. They let me walk out, and on to the next! Horrible place, I would recommend going to Edmonton or Calgary because Red Deer location, will waist your time. Service on the other hand at Mitsubishi is OUTSTANDING! If you need services done i would recommend going to Red Deer location, The people are so friendly there , not pressuring or anything, good job guys! More

Amazing experiance, ive sent Trevor 2 customers since! ill continue to talk highly of this Dealership to all my friends & family. I was approached by Clayton? before going on to sit at the desk, he offere ill continue to talk highly of this Dealership to all my friends & family. I was approached by Clayton? before going on to sit at the desk, he offered coffee&water and pointed out the bathrooms as i had my neice with me at the time. Trevor knew all my questions, and answered them in a well mannor, im sister is planning on getting married & than looking for a new vehicle, if i hear anyone looking for a new vehicle, i know where i will send them!!! NON the Less great overall experiance, loved the atmosphere & people! More

Worst experience buying a used car ever! The salesman and manager are full of empty promises. We bought a used car that was just received. They told us we would get the car in 3-4 days max. We had to wait ov manager are full of empty promises. We bought a used car that was just received. They told us we would get the car in 3-4 days max. We had to wait over 2 weeks before getting it. We actually made a payment on the car before having it and had to fight to get a rental one for the time being. Once we got the vehicule, it hadn't been detailed or even just cleaned properly. It still stunk like smoke from the previous owner. Had to pay 300$ and get it detailed by another dealership. We had to fight over some things that they promised to us even though they were written on our bill of sale. Wow. I would suggest to everyone to not buy a car there. Especially a used car. More

I choose the Mitsubishi Outlander 2012 then I asked him if the Bluetooth and back-up camera is included and he said yes it should be packages because the model is LS but when i took the SUV the Bluetooth i if the Bluetooth and back-up camera is included and he said yes it should be packages because the model is LS but when i took the SUV the Bluetooth is disable and he promised that when i come back on other week their technician will installed however they asked to pay $800CND just to installed it. this people lie to make money. So AVOID AVOID AVOID....... I never come back to red deer mitsubishi dealership. I advice to the buyer before sign an contract even if that a packaged or not write down all of your need in the contract because red deer mitsubishi dealership are CROOCK's "they hate this words" they lie to make money. by the way Jonhy blackwood, Amanda Sinn and Bree Protasiewich thanks a lot for being LIAR. More

I am very happy with my car and service from reddeer mitsu the whole experience was great,i bought many cars in the last twenty years and this was the best.i made the deal with the sales guy chris and t mitsu the whole experience was great,i bought many cars in the last twenty years and this was the best.i made the deal with the sales guy chris and the manager chad they were very low pressure and put up with all my flip flopping of what car i wanted to buy they made it fun at one point the sales manger asked me to work there.when i went to finance the finance manager instead of like usual trying to sell everything she good actually was very straight forward and actually told me some of the stuff was a waste of money for my particular situation and breee explained all my paperwork i was signing i have been rushed in the finance office to sign sign sign.the kicker of the whole deal is this, the day after i agreed to the deal with chad that i was for happy with a person named les who was i found out after was the general manager said he found some one in in northern Alberta that was willing to pay the store 1500 more dollars for my truck trade in and wanted to past that extra money on to me instead of the dealership keeping.i can tell u this that was the best 1500 they ever spent i have told everyone about my experience and two people have already bought lancers there and the store has paid me 500 for every one i sent twice since i bought my rvr there i have stopped in to visit the salesmanager runs from me cause he thinks i want his job lol!i highly recommend checking out this dealership!!!! candace riley More

Recently purchased a new used truck from RDM. Was blown away by the quality on service that we received from the staff and the new owner. Before bringing home our new vehicle RDM helped us out tremendously away by the quality on service that we received from the staff and the new owner. Before bringing home our new vehicle RDM helped us out tremendously with all the extras and after market options we added to out vehicle. The owner personally took time out of his day to make sure that we were satisfied with the customization on our vehicle. Will most definitely be buying all our vehicles from RDM. As well as recommending them to our family and friends. GREAT JOB RDM!!!! More