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Rallye Motors Hyundai

Moncton, NB

3.7
173 Reviews
Call Dealership (506) 852-8200

199 Carson Dr

Moncton, NB

E1C 0K4

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173 Reviews of Rallye Motors Hyundai

December 14, 2012

I bought my used 2006 Elantra 2 years ago and have had all my service work done at Rallye Motors. This is my second vehicle from them and I love it. I feel very comfortable walking in there the service st More

by karencarty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Earl and Andrew
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Helpful
December 10, 2012

Excellent Experience - Sterling really know his stuff. The dealership is beautiful and all the staff was very friendly. I am sure that when I go to purchase another vehicle, that I will be going back to More

by Colelee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sterling Tozer
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Helpful 1
November 13, 2012

Once you have bought the vehicle you will get some of the worst customer service you have ever seen. I ask several time to make sure the car had everything i wanted and when i got it it did not they basicall More

by megan.comeau.9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad
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Dec 10, 2012 -

Rallye Motors Hyundai responded

Whereas it was almost 2 weeks after you purchased the vehicle from us, you contacted us to tell us that there was no cruise control on the 2008 Hyundai Accent GLS you purchased from us. There is no doubt we made the mistake of advertising it on our website as no 2008 Accents were built for Canada in 2008 with cruise control. We have a disclaimer on all vehicles in the hopes of identifying any incorrect information, should a mistake occur. When we did speak we offered to return the vehicle for a full refund or exchange or we would pay ½ the cost of installing cruise, an $800 option. One month after you originally purchased the vehicle, you called at which point, we offered to install the cruise control for only $200, in the interest of customer satisfaction. We want all of our cutomers to be 100% satisfied. Since you are clearly not, we will install the cruise control for you at no charge. I am calling you now. Talk to you soon. At Rallye Motors Hyundai we are working around the clock taking care of 30,000 customers at our 3 stores representing 6 brands with a focus on taking care of our valued customers.

Helpful 122
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