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Preston Chevrolet Buick GMC Cadillac LTD

Langley, BC

4.4
546 Reviews

19990 Langley Bypass

Langley, BC

V3A 4Y1

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546 Reviews of Preston Chevrolet Buick GMC Cadillac LTD

August 27, 2023

Staffs and technicians are polite, warm, well trained and efficient. Service shuttle is good too. They did nice work! More

by James F
Recommend Dealer
Yes
Employees Worked With
Jaret
Aug 28, 2023 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the kind words, James!

August 26, 2023

Preston Chev is great to deal with. My service writer is fantastic at making sure I'm looked after and getting me a shuttle. More

by Tony D’Amico
Recommend Dealer
Yes
Employees Worked With
Behrooz
Aug 26, 2023 -

Tony D’Amico responded

The people who collect info are the worst. Hard to get on the site. Hard to move around answering questions.

Aug 28, 2023 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the review, Tony!

August 17, 2023

After an unfortunate error with my recall appointment in June, this recall was handled efficiently and professionally. More

by Gailmartin47
Recommend Dealer
Yes
Employees Worked With
Steven and both courtesy drivers
Aug 18, 2023 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the review!

August 14, 2023

No communication from dralership management when I have an issue with my vehicle. Last time I was in for basic service I was kept waiting for 7 hours. Have been in 3 times since with same issue and still n More

by JJ
Recommend Dealer
No
Employees Worked With
Service manager, assistant manager
Aug 14, 2023 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Hi JJ, thank you for your patience. Please feel free to give us a call at 604-532-4574 so our Service Team can look into your inquiry!

Aug 14, 2023 -

JJ responded

I have been there several times now and have spoken to the assistant service manager and the service manager. I have also emailed the dealership manager. Tires of "contacting" the service team and getting nowhere.

August 11, 2023

Service was great! Car was washed as well! Happy with Preston’s service that day More

by lchalmers7
Recommend Dealer
Yes
Employees Worked With
Jarrett
Aug 12, 2023 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the positive review, greatly appreciated!

August 05, 2023

My XT6 was in for a health check and it was all done in under the 2 hours they said it would be. Very happy with the service and the Service Advisor, Graham Myers’s. More

by Frwilkinson
Recommend Dealer
Yes
Employees Worked With
Graham Myers
Aug 06, 2023 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Pleased to hear this, thank you for the review!

August 04, 2023

So far, the repair has worked, waiting to see long term if fault returns, and if extended Warranty which just expired will cover repair from goodwill. More

by pkandbjj
Recommend Dealer
Yes
Employees Worked With
Waylon
Aug 06, 2023 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the review!

August 03, 2023

My service advisor was very good. It took several times for my issue to be diagnosed and another 6 weeks or so for the part to arrive. The front desk office staff is very Green and in More

by Corybreure
Recommend Dealer
Yes
Employees Worked With
Graham (service advisor)
Aug 03, 2023 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the feedback and for your patience on the parts wait time!

July 30, 2023

Although Graham the new assistant service manager has trying to mend the terrible service that has been given to me in the past he has a long hill to climb but he is definitely trying good luck to him ma More

by brad
Recommend Dealer
No
Employees Worked With
Graham (assistant service manager)
Jul 30, 2023 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Hi Brad, thank you for the review and feedback, please let us know if there's any outstanding issues we can assist with.

July 29, 2023

The Service department representative was really nice and helpful, they arranged drop off and pick up services for me. More

by sunny.s.kaila
Recommend Dealer
Yes
Employees Worked With
Waylon
Jul 30, 2023 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you, Sunny!

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