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Premier Chevrolet Buick GMC

Windsor, ON

4.4
192 Reviews

500 Division Rd

Windsor, ON

N8X 5C4

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192 Reviews of Premier Chevrolet Buick GMC

June 12, 2025

Called to get updated on car could not find me in the system and put me on hold then went into voice mail. More

by np_chella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
June 12, 2025

Very understanding of my issues of what needed to be resolved and they did that More

by mpetrilli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
Jun 13, 2025 -

Premier Chevrolet Buick GMC responded

Thank you for the kind words! We’re glad to hear our team was able to understand your concerns and get everything resolved to your satisfaction. That’s exactly the experience we strive to provide. We appreciate your business and look forward to helping you again in the future!

June 09, 2025

All services done as requested and on time. Pickup and delivery done with great courtesy. More

by malonesr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Driver and pickup person., Jordan Smith
June 07, 2025

Expected loaner car so had asked my salesperson by message. No one told me he had retired. No loaner provided. Always had one in the past. Then upon return service was rude in his comment “I called yo More

by Disappointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t take names unknown to me
Jun 13, 2025 -

Premier Chevrolet Buick GMC responded

Thank you for your feedback. We're sorry to hear about the miscommunication regarding the loaner vehicle and the lack of follow-up about your salesperson's retirement. We also regret the tone of the comment you received—our team should always be courteous and respectful. This isn’t the experience we aim to provide, especially to a long-time customer. We'd appreciate the chance to speak with you and make things right. Please feel free to reach out at 519-969-6000

May 31, 2025

Great people to deal with without being pressured . Wood definitely return to purchase another vehicle in the future. More

by tinmaned
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Romanko and Katie Reid
Jun 13, 2025 -

Premier Chevrolet Buick GMC responded

Thank you for the great review about your recent experience at Premier Cadillac. We look forward to welcoming you back in the future!

May 30, 2025

First I recieved a nice reminder about my time slot, that they were very happy to arrange, then I was recieved on time, the repair was done promptly, paperwork ready, keys nicely bagged !!? A thank you, and More

by bamarcuz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meighen, Rohan,, Jordan Smith
Jun 13, 2025 -

Premier Chevrolet Buick GMC responded

Hi bamarcuz, Thank you so much for your kind words! We're thrilled to hear that everything went smoothly - It's great to know you felt well taken care of throughout your visit. We truly appreciate you taking the time to share your experience, and we look forward to welcoming you back next time!

May 29, 2025

Our experience at Premier with Michelle and Katie and staff was very welcoming and very helpful. We will be doing business again. More

by Jim Arthurton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle
May 29, 2025

My purchase experience was excellent! Mitchell, the sales person was very knowledgeable and polite. Also when I picked up my vehicle, the check out person, was very thorough ensuring to More

by Len Bosgoed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell Taylor
May 27, 2025

It was time for my car service, so I brought it to the company. They told me there were several issues. I told them: “Don’t do anything until you give me the final price.” But they went ahead and did t More

by Anas alo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I think the name it's( Johan )
May 26, 2025

Negative service experience. Service advisor assigned to my vehicle unprofessional. 100 km put on my vehicle during a service call. No mention of service drive on service report More

by Grammie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
1
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