Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Precision Hyundai
Calgary, AB
700 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 700 reviews
January 17, 2017
Thank you Robert! Robert Koonin was the sales associate we dealt with when purchasing our new vehicle from Precision. this was our third purchase from Precision and the Robert Koonin was the sales associate we dealt with when purchasing our new vehicle from Precision. this was our third purchase from Precision and the best experience yet. Robert was friendly and knowledgable of the vehicle and various features/options. He was very professional and went the extra mile taking (listened to our needs, found us the vehicle we wanted, provided a thorough walk through of the vehicle and its feature upon delivery, assisted us in syncing our phones through bluetooth, and followed up once we got home to make sure we were safe and loved the car). i would highly recommend Robert and Precision Hyundai to friends and family. More
by just me
Employees Worked With
Matt Campbell, Jack Ng, Tymon Hudkins, Robert Koonin, Terrilyn Anderson, Tinh Thai
January 15, 2017
Purchase at Precision was actually a pleasant experience! We were not going to purchase a vehicle without test driving vehicles from more than one manufacturer, Precision seemed to accept/expect that (unlike We were not going to purchase a vehicle without test driving vehicles from more than one manufacturer, Precision seemed to accept/expect that (unlike a couple of other places we had visited). Robert was helpful without being aloof or overbearing, he took us out to test drive a Santa Fe and and Tucson, then let us leave the dealership in peace. He was in contact afterwards, to see if we had any questions but was not overbearing and when we did make our decision to come back and purchase, he, Matt and Terrilyn were able to help us out very nicely. When we came to pickup our vehicle, Terrilyn got us through our paperwork quickly and Robert made sure we gained some familiarity with our new vehicle before we drove away. Since then, Robert has been in touch to make sure we were happy with our new purchase and to remind us not to hesitate if we had any questions/concerns. Great team, thanks! More
by C. Wong
Employees Worked With
Matt Campbell, Robert Koonin, Terrilyn Anderson
January 15, 2017
Sly sales, speedy service, with a smile! This dealership was both willing and able to get us into a new car within 24 hours. There was a lot of haggling over the particulars but we drove awa This dealership was both willing and able to get us into a new car within 24 hours. There was a lot of haggling over the particulars but we drove away happy customers, hence this review. Mr. Dusty W. O'Neill is a smooth salesman and a pleasure to be around. He helped make this experience both memorable and pleasurable. Although we didn't get the factory direct vehicle we were looking for, we did get what we wanted, we just didn't know it at the time ;) Thank you Precision Hyundai, all the best Dusty! More
by Dan C.
Employees Worked With
Dusty W. O'Neill, Terrilyn Anderson
January 12, 2017
Best Dealership in Calgary I recently purchased a new vehicle from Precision Hyundai and had a fantastic experience. Aleksandr Jesenikov answered all my questions and ensured t I recently purchased a new vehicle from Precision Hyundai and had a fantastic experience. Aleksandr Jesenikov answered all my questions and ensured the purchase price was completely clear. The staff at Precision care about customer satisfaction and demonstrate that throughout the process - from the minute you walk into the dealership, to the finance process, to the guys in the service and detail area's - they really bend over backwards to make purchasing a new vehicle easy and enjoyable. If you're looking for a new car pop by Precision and ask for Aleksandr Jesenikov, you won't be disappointed More
by Eug
Employees Worked With
Sean Robinson, Terrilyn Anderson, Aleksandr Jesenikov
December 21, 2016
Warm and friendly welcome Very happy being assisted by Aleksandre Jesenikoj for his professionalism and experienced salesman .he is a great help for me to choose the car am loo Very happy being assisted by Aleksandre Jesenikoj for his professionalism and experienced salesman .he is a great help for me to choose the car am looking More
by Prav
Employees Worked With
Aleksandr Jesenikov, Katherine Chan
December 03, 2016
Good experience for getting my first car! We were met by Aleksandr Jesenikov right away as we entered the dealership. He proved himself to be very knowledgeable and professional. As very thoro We were met by Aleksandr Jesenikov right away as we entered the dealership. He proved himself to be very knowledgeable and professional. As very thorough customers we had tons of questions and never felt rushed about it, and got all our answers. As the deal was at about to happen what we really appreciated was that both sides (us and the dealership) were open upfront about price expectations, so they came up with their best offer almost right away! :) They didn't have my color of the car on the lot, so we had to wait for it to be delivered from a different province, however it took only 2 days for that! Overall very good experience for getting my first car! More
by Callipso
Employees Worked With
Aleksandr Jesenikov
November 28, 2016
Great to deal with! Dusty was so helpful and professional in helping me find a new vehicle. He took all the time I needed to explain special features in my new vehicle. Dusty was so helpful and professional in helping me find a new vehicle. He took all the time I needed to explain special features in my new vehicle. I highly recommend Dusty and the dealership! I have been to other Hyundai dealerships over the years, but this one is number one in my books. More
by jake
Employees Worked With
Dusty W. O'Neill
November 25, 2016
Great car shopping experience! Dusty found us a vehicle that had just the features we wanted when other dealerships could not. He explained and demonstrated everything really well . Dusty found us a vehicle that had just the features we wanted when other dealerships could not. He explained and demonstrated everything really well . He was knowledgeable, patient with all our questions. Well done Dusty O'Neil! More
by Granny78
Employees Worked With
Dusty W. O'Neill
November 15, 2016
Just wonderful to deal with Dusty is such a wonderful guy and I would recommend him to anyone. This is one of many Hyundai's I have bought over the years and I will keep coming b Dusty is such a wonderful guy and I would recommend him to anyone. This is one of many Hyundai's I have bought over the years and I will keep coming back. They were all so kind to me and I thank all of them including the Scot😀 More
by JayandLynne
Employees Worked With
Dusty W. O'Neill, Terrilyn Anderson
November 05, 2016
Unethical, non-committal and not followed up with promises We found Precision Hyundai has very poor communication, lack of leadership, no commitments and NOT followed up on promises. We have two issues with th We found Precision Hyundai has very poor communication, lack of leadership, no commitments and NOT followed up on promises. We have two issues with them on a less than 1 year-old Tucson LTD we bought in 2011. The issues were not resolved to our satisfactory. First issue is regarding to the Extended Warranty where we were told by email it is valid till 3/30/2019 or 160,000 km's. Our vehicle only is well under 100K, but later told by Precision Hyundai that it was cancelled. How Second issue is we bought "lifetime warranty on paint protection" but when we call, numerous times, for application appointments we were told the warranty was invalid. Precision Hyundai will look into it and get back to us. They never did call back. At one point, a person named Caroline who worked in the Finance department promised me to look into the warranty issue and get back to me. She never did get back to me. Recently on July 25, we brought it back for a recall as well as getting the paint protection done, the recall was done but no paint protection done. We now told the warranty that was supposed to be life time, but was given a certificate of limited 5 year, expired on Sept 6, 2016. We basically paid fully price for it and never used it once. We demanded refund but Precision Hyundai refused to accept responsibility and did not act professionally to resolve the issue. I had to provide evidence in emails and text messages to prove my points. I (we) are extremely disappointed. I sure HOPE no other customers run into the same issues and please spread the words that stay away from Precision Hyundai 130 Glendeer Cir SE in Calgary. Please don't even think about dealing with this unethical dealership. Just to add a last note. They did not disclose that the vehicle only come with one set of key-fob at the time we negotiate. We found it out on the day we pick up the vehicle, that to me, was very concerning on their ethnic. They hide stuffs from customers. Thank you for reading this, p.s. I have all supported documents with me. More
by td
Employees Worked With
Caroline was in Finance, who appears no longer there, Trevor Staseson, Sean Robinson
