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Precision Hyundai
Calgary, AB
652 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 652 reviews
November 15, 2016
Just wonderful to deal with Dusty is such a wonderful guy and I would recommend him to anyone. This is one of many Hyundai's I have bought over the years and I will keep coming b Dusty is such a wonderful guy and I would recommend him to anyone. This is one of many Hyundai's I have bought over the years and I will keep coming back. They were all so kind to me and I thank all of them including the Scot😀 More
by JayandLynne
Employees Worked With
Dusty W. O'Neill, Terrilyn Anderson
Helpful November 05, 2016
Unethical, non-committal and not followed up with promises We found Precision Hyundai has very poor communication, lack of leadership, no commitments and NOT followed up on promises. We have two issues with th We found Precision Hyundai has very poor communication, lack of leadership, no commitments and NOT followed up on promises. We have two issues with them on a less than 1 year-old Tucson LTD we bought in 2011. The issues were not resolved to our satisfactory. First issue is regarding to the Extended Warranty where we were told by email it is valid till 3/30/2019 or 160,000 km's. Our vehicle only is well under 100K, but later told by Precision Hyundai that it was cancelled. How Second issue is we bought "lifetime warranty on paint protection" but when we call, numerous times, for application appointments we were told the warranty was invalid. Precision Hyundai will look into it and get back to us. They never did call back. At one point, a person named Caroline who worked in the Finance department promised me to look into the warranty issue and get back to me. She never did get back to me. Recently on July 25, we brought it back for a recall as well as getting the paint protection done, the recall was done but no paint protection done. We now told the warranty that was supposed to be life time, but was given a certificate of limited 5 year, expired on Sept 6, 2016. We basically paid fully price for it and never used it once. We demanded refund but Precision Hyundai refused to accept responsibility and did not act professionally to resolve the issue. I had to provide evidence in emails and text messages to prove my points. I (we) are extremely disappointed. I sure HOPE no other customers run into the same issues and please spread the words that stay away from Precision Hyundai 130 Glendeer Cir SE in Calgary. Please don't even think about dealing with this unethical dealership. Just to add a last note. They did not disclose that the vehicle only come with one set of key-fob at the time we negotiate. We found it out on the day we pick up the vehicle, that to me, was very concerning on their ethnic. They hide stuffs from customers. Thank you for reading this, p.s. I have all supported documents with me. More
by td
Employees Worked With
Caroline was in Finance, who appears no longer there, Trevor Staseson, Sean Robinson
November 01, 2016
Purchase of my preowned 2016 Genesis Thank you to the team at Precision Hyundai for making another car buying experience a great one! In particular thanks to my salesman Billy, he explain Thank you to the team at Precision Hyundai for making another car buying experience a great one! In particular thanks to my salesman Billy, he explained the Genesis to me thoroughly inside and out and why compared to others that this would be a great vehicle for me. And I do say 'I love the car'. More
by tymckay
Employees Worked With
Omar Taha, Billy Sakkalis
October 29, 2016
2017 Sonata Plug in Hybrid Dusty and the Sales Team took the time and extra effort to search and find the vehicle I wanted when other Dealers couldn't or wouldn't at a competiti Dusty and the Sales Team took the time and extra effort to search and find the vehicle I wanted when other Dealers couldn't or wouldn't at a competitive price. This has been the best experience I've ever had in my 40+ years of purchasing vehicles. I highly recommend Dusty and the Sales Team at Precision Hyundai. More
by Bm1056
Employees Worked With
Andrew Robinson, Matt Campbell, Dusty W. O'Neill, Terrilyn Anderson
October 29, 2016
Purchased my Dream Car from an Amazing Dealership! My experience with Precision Hyundai was terrific in every way and I am more than happy with my second hand Genesis (2015). Even though I live in Edmo My experience with Precision Hyundai was terrific in every way and I am more than happy with my second hand Genesis (2015). Even though I live in Edmonton, I drove to Calgary for my car because my dealings over the phone with Omar & Katherine were top notch. My last Genesis (2011) was purchased locally in Edmonton, at West end Hyundai, but I was much happier dealing with Omar Taha, Bill Sakkalis & Katherine Chan. Omar had exceptional communication skills, was trustworthy, and efficient in dealing with what I needed. Pleased with the price for all of the superior options. Billy was outstanding as well. His passion for the Genesis was clearly seen and he was able to familiarize me with the car & its operations in a 'no rush' manner. Truly genuine salesman who should be appreciated and rewarded. And Katherine was a total gem!!! Very professional and helpful in the financial process. A speedy worker too! Really appreciate her going the extra mile to achieve things. Thank You so very much for all you did!! It was a bonus to see the gas tank FULL so I could just hit the highway and drive back home. I totally LOVE my car and so do many others. Will be sure to pass along my wonderful experience with Precision Hyundai. Sincerely, Val Kosik (Silver 2015 Genesis) More
by Val Genesis
Employees Worked With
Omar Taha, Billy Sakkalis, Katherine Chan
October 29, 2016
Very Friendly and no pressure I have dealt with and purchased from a lot of dealerships and I have never seen the integrity and non pressure that I saw at this dealership. I went I have dealt with and purchased from a lot of dealerships and I have never seen the integrity and non pressure that I saw at this dealership. I went at lunchtime the first time and Robert didn't even take my name (my choice of course). I came back the next day with my husband and they called him in on his day off (integrity). Most dealerships would have had a different salesman handle the sale.This impressed me. In the meantime another saleperson (Andrew)answered all our questions and brought my husband up to speed on the vehicle. This salesperson ended up being the owner's son so was the my salesman's boss's boss. He was very personable and made us both feel very welcome. Once Robert came in he took us for a test drive and then we began negotiating. Matt was the one that said yes or no. He was reasonable and we both were happy with our sale. On Tuesday we picked up our vehicle and dealt with Katherine who was also very friendly. We both walked away happy with the purchase and trade in of our vehicle. We totally recommend the Santa Fe. More
by justj
Employees Worked With
Andrew Robinson, Robert Koonin
October 27, 2016
Best salesman I have dealt with in a long time The service was great, felt no pressure. Very friendly salesperson who was helpful and answered all questions I had, went above and beyond. Would cert The service was great, felt no pressure. Very friendly salesperson who was helpful and answered all questions I had, went above and beyond. Would certainly recommend him and Precision Hyundai to anyone thinking of buying a new vehicle More
by Kim
Employees Worked With
Robert Koonin, Terrilyn Anderson, Katherine Chan
October 24, 2016
Best Experience Precision Hyundai was wonderful. They treated my partner and I very well and we left feeling like we had made an informed decision. Mr. Koonin is Precision Hyundai was wonderful. They treated my partner and I very well and we left feeling like we had made an informed decision. Mr. Koonin is a true gentleman. Highly recommended. More
by M4ddieHatter
Employees Worked With
Robert Koonin
October 17, 2016
Looking at Santa Fes Came in here to look at Santa Fes after receiving no service at all at the Hyundai Gallery. Bill Sakkalis was outside within a few short minutes and Came in here to look at Santa Fes after receiving no service at all at the Hyundai Gallery. Bill Sakkalis was outside within a few short minutes and chatted with us about what we were looking for. We had test driven a Santa Fe at another dealership, but unfortunately it had a pretty bad accident on it and although we were very interested in the car, we didn't want one that had been previously badly damaged. We are still thinking about exactly what we want but wanted to write about our service here as it has been absolutely awful at several other dealerships. We are appreciative that Bill took the time to talk to us, despite not selling us a car that day. More
by krismk
Employees Worked With
Billy Sakkalis
October 11, 2016
Great service from the Sales team. I bought my first car from this dealership back in 2013. When it was time to upgrade my vehicle I went back. As always I had a great experience even t I bought my first car from this dealership back in 2013. When it was time to upgrade my vehicle I went back. As always I had a great experience even though they are in the middle of some construction. I was originally going to buy another Elantra, but Alex one of the sales gentlemen suggested otherwise. I could not thank him enough for showing me the Veloster. Ozzy was also great! He set up a loaner car for me while I was waiting to pick up my new car. He also recommended a better insurance company for me which saved me $600. Overall the customer service in the sales department is on point! LOVE my new car :) More
by Amy Sigouin
Employees Worked With
Ozzy, Aleksandr Jesenikov
