Plaza Nissan

We went to Plaza Nissan to purchase a new vehicle. Our sales rep was Marc. He was amazing! He helped us narrow down the right vehicle for all our needs and he answered all our questions through the proce sales rep was Marc. He was amazing! He helped us narrow down the right vehicle for all our needs and he answered all our questions through the process. We’ve been to the dealership a couple times now and everyone there is so friendly and has great service. We would definitely recommend purchasing a car from Marc at Plaza Nissan More

Love my new kicks My salesperson Holden was not just a great salesperson. He was also a genuinely nice guy who wanted to see us happy with our new kicks than to actual My salesperson Holden was not just a great salesperson. He was also a genuinely nice guy who wanted to see us happy with our new kicks than to actually sell the car.. Holden was extremely helpful and friendly and made it less stressful throughout the process of buying our new kicks . Thank you Holden for going above and beyond in customer service . More

Brought my car in to get my winters swapped and Tim and the rest of the service guys got it done in under an hour! Great service!! the rest of the service guys got it done in under an hour! Great service!! More

Don’t buy here...they don’t deliver on what’s agreed upon n when called on it they’d prefer to lose a customer then make it right...bought 3 cars from here but no more...all over car mats none the less...tha n when called on it they’d prefer to lose a customer then make it right...bought 3 cars from here but no more...all over car mats none the less...that’s ok bc there’s plenty of car dealerships...even had my sister walk away from a car she was gonna buy here recently just on principal alone. More

time management poor , in at 9:30 promised 12:30 not ready till 2 , neglected to inform driver for pick up brake flush at 6047 km Not necessary ready till 2 , neglected to inform driver for pick up brake flush at 6047 km Not necessary More

Thank you Ron Hoyt for your great service. I really appreciate it. I was in a hurry to get my winter tires and Ron personally checked to see how service was progressing. Ron is a pleasure to deal with. appreciate it. I was in a hurry to get my winter tires and Ron personally checked to see how service was progressing. Ron is a pleasure to deal with. Very professional and answers all my questions!!! I was on the road earlier than I thought I would be. More

great experience Andy was our salesman He was the most knowledgeable person we met after we had been to 4 other dealerships We can highly recommend him. Andy was our salesman He was the most knowledgeable person we met after we had been to 4 other dealerships We can highly recommend him. More

Amazing experience Had the most amazing experience! Love my new car. Andy our salesman was the best I’ve ever had he was so knowledgeable, friendly, funny and genuine. Had the most amazing experience! Love my new car. Andy our salesman was the best I’ve ever had he was so knowledgeable, friendly, funny and genuine. I felt as if I knew him for years. He responded very quickly to any of text messages and emails and made it his priority to make us happy customers! He even went the extra mile to get us drinks. He was awesome with my son as well who was so excited to be a part of the process! More

Try another location Car shopping can be an intimidating experience and at first, I was pleasantly surprised by the customer service and professionalism I encountered at P Car shopping can be an intimidating experience and at first, I was pleasantly surprised by the customer service and professionalism I encountered at Plaza Nissan. I had 2 months remaining on my previous lease and as part of my deal, Nissan offered to pay out my lease and return my vehicle to KIA. This being my first car shopping experience, I really relied on the experts to give me the proper advice and guidance. Unfortunately, with Nissan returning my car on my behalf, I was not able to have to proper lease-end inspection done and my old car sat on the KIA dealership property for over 2 weeks until it was able to be assessed by auto-VIN. During negotiations I asked my Nissan sales associate in the time between them returning my old car and the assessment was complete who was liable for any damage, to which he replied Nissan. Unfortunately, while sitting on the lot, my car received a windshield crack costing me a devastating and unexpected $700+. When I tried to discuss my situation with Plaza Nissan I received a complete lack of empathy, assistance or ownership. The manager ignored my calls before sending back an email reply blindly defending the actions of the sales associate. I was seeking financial assistance however at the very least I would have expected some acknowledgement of the misinformation they provided and an apology. My experience at Plaza Nissan has led me to believe that customer service only matters until the sale is closed and that if you want a response from a Plaza Nissan employee, you better be spending money or you're going to have to be persistent. I feel very uncomfortable that I am locked into a 5-year lease with a company that made me feel so unheard and dismissed. More

Great and friendly staff Fast service and great place to wait for results. Great coffee newspaper TV AND MAGS to peruse while waiting for car to be checked ant tested and mak Fast service and great place to wait for results. Great coffee newspaper TV AND MAGS to peruse while waiting for car to be checked ant tested and making sure all is well. They also have a great shuttle service for driving one home and pick one up when vehicle is available and ready for pick up.👌👍👏 Frank Laberto More