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Plaza Nissan

Hamilton, ON

4.6
540 Reviews

1545 Upper James St

Hamilton, ON

L9B 1K2

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540 Reviews of Plaza Nissan

March 06, 2026

Pleasant and efficient service from Ron. He's very personable and answered all my questions. More

by bigmamabax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
March 05, 2026

Always cordial and helpful and willing to help. I like to deal with Ron for his experience. More

by Rlangdon14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brand Ambassador
March 04, 2026

I am a new customer to Nissan and your customer service is amazing. I love that you guys still do complimentary car washes. More

by vicky_best3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brand Ambassador
March 04, 2026

Excellent service and attention to detail by dealer staff. Service advisor Edward went out of his way to look after our needs. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward and Ron, Brand Ambassador
February 26, 2026

Great experience. Excellent customer service. On time performance. Roy was very polite, informative and kind. I would definitely recommend Plaza Nissan. More

by Haider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
February 22, 2026

I was handled with care and respect. The problem was diagnosed and fixed in a timely fashion. I'm satisfied given the circumstances. More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eike, Nancy and service technician , Brand Ambassador
February 21, 2026

Quick service & very trustworthy at Plaza Nissan.  I would trust them with any future repairs. Edward Gyan, my Service Advisor was very professional and great to work with. The whole process was very More

by isacoralegre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Gyan, Brand Ambassador
February 21, 2026

Not a good experience. After several made appointments and poor communication with mechanic I was informed what I already knew about my car. I paid $240 for nothing and no More

by mitchellk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brand Ambassador
Feb 21, 2026 -

mitchellk responded

They need to state that they are not yet ready to service EV as their infrastructure of lack of EV mechanics and Charging stations and general requirements to service customers with EV needs major updating. They should not accept servicing EV at this time

February 18, 2026

Umer Panhwar and Raj Soni went above and beyond. Its the small little extras that mean more. A car is a car, but when you have a team helping like your family. That's the extra special touch you can More

by Novaalbino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Umer Panhwar, Raj Soni, Brand Ambassador
February 18, 2026

It was a very nice stay. The guy was nice to me and very helpful. More

by analizadavid921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Gyan, Brand Ambassador