Plaza Kia

The best customer service in town! Don't let this small dealership fool you on the outside, they are just as top notch in service inside. Great customer service, and the service departm Don't let this small dealership fool you on the outside, they are just as top notch in service inside. Great customer service, and the service departments manager makes sure you walk away happy! More

GOOD SERVICE EXPERIENCE Welcomed immediately and was provided with options and timeline to complete. Actually completed all tasks ahead of the estimate. I was not barraged Welcomed immediately and was provided with options and timeline to complete. Actually completed all tasks ahead of the estimate. I was not barraged with a multitude of unnecessary services that other dealerships' service advisors would request. Very positive experience. More

Excellent service!!! Just had some small warranty work done on my car, needed to have my window fixed because it stopped working. I thought like most dealerships this was Just had some small warranty work done on my car, needed to have my window fixed because it stopped working. I thought like most dealerships this was going to be a battle but to my surprise they treated me like gold and fixed my vehicle in two days. Both times there i welcomed with open arms like I was family. I would highly recommend this place to have all work done because of how family oriented it is. It was great because I had a chance to deal with the manager and he answered all my question that I had. Said that I will now start bring my other vehicles (non-kia) here. Thanks you James and the great staff in the service deparment!! More

Great dealership Took my car in for service last week staff was super friendly unlike a few other dealers I have been to in the past. Car was done on time as promised Took my car in for service last week staff was super friendly unlike a few other dealers I have been to in the past. Car was done on time as promised overall a very enjoyable experience . More

Overall good experien First time visiting this dealer. Parking lot is very small but staff is very welcoming and friendly only had an oil change done but would go back agai First time visiting this dealer. Parking lot is very small but staff is very welcoming and friendly only had an oil change done but would go back again because of how smooth everything went. Would recommend. More

purchasing New Forte EX staff all tried hard to answer Qs and made the beginning middle and end of purchase clear fair and enjoyable Felt I recd the value in price and an staff all tried hard to answer Qs and made the beginning middle and end of purchase clear fair and enjoyable Felt I recd the value in price and and their service Sold extra warranty but not pushed on me THX More

Old sale tactics - waste of our time We wanted at quote and our rep. starts asking our name address and phone number. Right off the bat we were hesitant and only gave our name and number. We wanted at quote and our rep. starts asking our name address and phone number. Right off the bat we were hesitant and only gave our name and number. The rep said that she could not give us numbers because that was up to the manager. She didn't even have a computer at her desk. She kept asking "how much do you want it for?" "What's your offer?" yet all we asked for is a quote, a breakdown of the financing with basic levies, fees and tax. The rep goes on saying "well we need your offer. Just like when you buy a house you submit an offer and then the seller decides". She also said that they have to protect their sales because costumers can take quotes and go to another dealer. Unbelievable! After this back and forth she finally agrees to get a quote but when she returns it just shows in handwriting what we would be paying monthly. No breakdown of anything. At this point we were fed up and left angry. A day later we got a phone call from her (we were afraid of this) apologizing for the bad experience... BUT she takes it a step further and asks if we bought a car. If not she would give us a great deal of we came in that day. So pushy and inflexible. More

Great work and kept their word! Recently purchased a Kia Forte at Plaza Kia. Some hiccups but we were able to rectify these issues I'm a timely manner. At the end for the day everyo Recently purchased a Kia Forte at Plaza Kia. Some hiccups but we were able to rectify these issues I'm a timely manner. At the end for the day everyone came together and made my experience at plaza kia worth the while. I wish them the best with their future sales. They're doing great work! More

Excellent dealership experience This dealership is a nice place...friendly sales advisers and managers. Not too crowded or overwhelming like some other dealerships. They helped me se This dealership is a nice place...friendly sales advisers and managers. Not too crowded or overwhelming like some other dealerships. They helped me select a 2015 Kia Optima SX Turbo, this is an excellent vehicle, and I am more than happy with my purchase! Plaza Kia has also helped me post-sale with advice and assistance. More

Great after Puchase Service I bought a Kia Optima SX from Plaza Kia this past January. Since then, I have been servicing my car at the dealership. I have to say that in all my I bought a Kia Optima SX from Plaza Kia this past January. Since then, I have been servicing my car at the dealership. I have to say that in all my years in purchasing cars and serving them at the dealers, I am very impressed with Plaza Kia's ways. From the date of purchase and until now (6 months later), their attention to customer service and follow up to make certain that I am completely satisfied, I am very impressed. Frank, the service attendant is the best I have ever seen. He goes out of his way, above and beyond his actual job description to accommodate my every whim (as I am very fussy about my car). His follow up and phone calls are much appreciated. As a matter of fact, everyone that I have dealt with at this dealership, from the salesman to the owner to the receptionist are all very attentive. They make sure that you are always happy. Kudos to this dealership. I rely heavily on my car for my work and I am always happy with their attention to detail and the results. I highly recommend this dealership to anyone buying a car or requiring top notch service. Thank You, Joe Chaim More