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Plaza Kia

Richmond Hill, ON

2.2
242 Reviews

9144 Yonge Street

Richmond Hill, ON

L4C 7A1

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Showing 242 reviews

May 13, 2017

Overcharge for parts Beware. The overcharge to change engine air filter $70 ( part and labour. Just to put it in ) i have invoice to prove it Get it at Canadian tire More

by Jimbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Kim, Chris Cooke
May 16, 2017 -

Plaza Kia responded

Hi Jimbo, Parts and labour charges are standard for all service work completed, when they involve the purchase of the part and professional installation (labour) of the part. Certainly you can find white-label (Non-OEM) parts for your vehicle and self-install them at a savings. When filters are replaced it is not simply exchanging the old for the new, there is also a cleaning that happens as the filter area may be quite dirty with accumulations of trapped particles. We hope this helps you to understand the charges for the service you had performed. If you do still have questions please give our service department a call at 905-763-3688.

More
Jun 06, 2017 -

Plaza Kia responded

Hi Jimbo, Parts and labour charges are standard for all service work completed, when they involve the purchase of the part and professional installation (labour) of the part. Certainly you can find white-label (Non-OEM) parts for your vehicle and self-install them at a savings. When filters are replaced it is not simply exchanging the old for the new, there is also a cleaning that happens as the filter area may be quite dirty with accumulations of trapped particles. We hope this helps you to understand the charges for the service you had performed. If you do still have questions please give our service department a call at 905-763-3688. Thank you for your understanding in this matter and we hope to be of service in the future.

More
May 11, 2017

A rush My last car I had bought from Paul King served me about a good six years until I was in a accident and I needed a car right away. I reached out to Pau More

by Tishyshy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul King
May 12, 2017 -

Plaza Kia responded

Hi Tishy Shy, Thank you for your 5-star review. At Plaza Kia of Thornhill we work hard to keep our customers satisfied and we are happy that your experience with Paul and Joe was a positive one. We look forward to serving you for many years to come.

May 04, 2017

Almost new Optima SX Just recently purchased about my 15th car, a KIA Optima SX. It is a beautiful, loaded car ... nicest of my life so far. Paul King at Plaza Kia was More

by mark
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul King
May 04, 2017 -

Plaza Kia responded

Thank you for your 5-star review. At Plaza Kia of Thornhill we work hard to keep our customers satisfied and we are happy that your experience with Paul was a positive one. Enjoy your Kia Optima and we hope to continue to serve you, and your family and friends, in the years to come.

May 02, 2017

ABSOLUTE NIGHTMARE! Worst dealership I have ever been too, looked cheap and low budget. For a company making all that money they are cheap on upgrading!! Isabell was ve More

by __NotBuyingxxxxtyKia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isabel Herreros
April 28, 2017

Thanks for your smile This young gentlemen made my stressful experience into a great and exciting time, I had to find a new vehicle due to complications on my old vehicle b More

by _Shereen11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Marshall
May 02, 2017 -

Plaza Kia responded

Thank you for your review. At Plaza Kia of Thornhill we work hard to keep our customers satisfied and we are happy that your experience with David was a positive one. We are very pleased that when you decided it was time for a new car you came to us for assistance and drove away happy.

April 26, 2017

Making Carol Buying Easy! The staff where polite, knowledgeable and very patient during the whole process. Discussion over trade - in values were honest and I feel that I was t More

by ANDY HALL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Cushing, David Marshall, Joe Fischetti, Derah Larson
May 02, 2017 -

Plaza Kia responded

Thank you for your 5-star review. At Plaza Kia of Thornhill we work hard to keep our customers satisfied and we are happy that your experience with Carl, David, Derah and Joe was a positive one.

April 20, 2017

New salesman! 5 star Experience ! I was very pleased with the performance of this young gentleman! I came in with my daughter to buy her a new car and he gave us all the information we More

by Dr.Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Marshall
May 02, 2017 -

Plaza Kia responded

Thank you for your review. At Plaza Kia of Thornhill we work hard to keep our customers satisfied and we are happy that your experience with David was a positive one.

April 17, 2017

Great experience!!! Just got home from picking up our daughter's first car. My wife and I wanted to surprise our youngest daughter with a car on the day of her final exa More

by Happy_Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul King, Paul King
May 02, 2017 -

Plaza Kia responded

Thank you for your 5-star review. At Plaza Kia of Thornhill we work hard to keep our customers satisfied and we are happy that your experience with Paul was a positive one.

April 17, 2017

An enjoyable experience. David Marshall was a very helpful sales member of this dealer ship. He knew exactly what he was selling, gave honest car descriptions, and was very ea More

by JackBallantyne9569
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Marshall
May 02, 2017 -

Plaza Kia responded

Thank you for your 5-star review. At Plaza Kia of Thornhill we work hard to keep our customers satisfied and we are happy that your experience with David was a positive one.

April 17, 2017

Great Experience! After being a little wrapped up and confused about getting a new car... I just bought my KIA Rio from this location and David has been a trustworthy p More

by Sarah773
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Marshall
May 02, 2017 -

Plaza Kia responded

Thank you for your 5-star review. At Plaza Kia of Thornhill we work hard to keep our customers satisfied and we are happy that your experience with David was a positive one.

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