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Pfaff BMW

Mississauga, ON

Overview
Reviews
4.7
162 Reviews
Call Dealership (888) 773-9293
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4505 Dixie Rd

Mississauga, ON

L4W 5K3

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Showing 162 reviews

February 01, 2024

Friendly staff and good on the follow-up process. Staff is knowledgable to explain all the details when closing the deal. Great overall experience :) More

by ic
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Kim, Adam De Souza
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Feb 01, 2024 -

Pfaff BMW responded

We're glad to know you had a great experience with our knowledgeable team at Pfaff BMW! We appreciate your kind words about the friendly service and thorough follow-up. Enjoy your new ride!

Helpful
January 30, 2024

The most courteous and friendly staffs I always visit for service or to buy parts and they always make me very pleased the service is top notch. More

by Dwight Weakley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denay Joseph-Ried
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Jan 31, 2024 -

Pfaff BMW responded

Hi Dwight, We truly appreciate your kind words about the courteous and friendly staff at Pfaff BMW. It's fantastic to hear that our team consistently provides you with top-notch service, whether you're visiting for maintenance or purchasing parts. Your satisfaction is our priority, and we're grateful for your ongoing support. If there's anything more we can do for you, please don't hesitate to let us know. Safe travels, and we look forward to serving you again!

Helpful
January 21, 2024

Friendly and always received like a true customer should. With respect and warm reception at the entrance More

by kevink0234
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Jan 22, 2024 -

Pfaff BMW responded

Hi Kevin, We're delighted to know you felt welcomed and respected at Pfaff BMW. Thanks for the positive feedback, we appreciate it and hope to see you again!

Helpful
January 13, 2024

This is the best BMW dealership that’s why i had coming here since last 10 years. More

by RanbirChauhan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Nael
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Jan 15, 2024 -

Pfaff BMW responded

Hi Ranbir, Thank you for being a valued customer for the past 10 years! We're honored to be your preferred BMW dealership, and we appreciate your trust and loyalty. If there's anything specific you'd like to share about your experiences with us, or if you have any questions or needs, please feel free to reach out. We look forward to continuing to serve you in the years to come.

Helpful
January 09, 2024

The service was very good and fast and I advise everyone to try it out More

by AMER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MOHAMAD
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Jan 09, 2024 -

Pfaff BMW responded

Hi Amer, we appreciate your positive feedback about the service at Pfaff BMW! It's wonderful to hear that you found the service to be very good and fast. Your recommendation is valued, and we encourage everyone to give us a try. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. Thank you for choosing us, and we look forward to serving you again in the future!

Helpful
January 01, 2024

Excellent service and very good guidance for the purchase of vehicle. Definitely recommend to others More

by robin.rocky13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis
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Jan 02, 2024 -

Pfaff BMW responded

Hi Robin, We're absolutely thrilled by your 5-star review! It truly warms our hearts to hear about your excellent experience with Trent. Thanks for choosing BMW of Anchorage, and we're here for any future automotive needs.

Helpful
December 26, 2023

Great service and always on time. The staff are always very helpful communicate everything to you in a useful fashion More

by Patbertoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Dec 27, 2023 -

Pfaff BMW responded

Hi Patbertoli, We're glad to know you had a great experience with our team at Pfaff BMW. We always aim for timely service and clear communication! Thanks for your feedback, we hope to see you again soon.

Helpful
December 21, 2023

I have already written my review and gave it top rating at the very beginning of this response to your email More

by marilyn h.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Azurin - top rating
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Dec 21, 2023 -

Pfaff BMW responded

Hi Marilyn, thank you for taking the time to leave a top rating and review! We appreciate your support at Pfaff BMW and hope to see you again soon.

Helpful
December 21, 2023

I am coustmer since 2013 until now. Last 10 years experience is very good never had a problem with me. Because of excellent customer service and very friendly with client thanks. More

by riponhoq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris battaglia.
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Dec 21, 2023 -

Pfaff BMW responded

Hello! Your decade-long commitment as a customer since 2013 at Pfaff BMW is truly appreciated! We're thrilled to hear that your experience over the last 10 years has been consistently excellent, with no problems encountered. The praise for our excellent customer service and the friendly interactions with our clients warms our hearts. If there are particular aspects of your experience that you'd like to highlight or if you have additional feedback, we'd love to hear more. Thank you for your loyalty, and here's to many more years of providing exceptional service at Pfaff BMW!

Helpful
December 07, 2023

Fantastic team. Nael Adas my salesman is excellent and this is my 3rd BMW from him. More

by rkbannayan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nael Adas
Report | Print
Dec 07, 2023 -

Pfaff BMW responded

Thank you for your loyalty, rkbannayan! We're thrilled to hear about your fantastic experience with the team at Pfaff BMW and, especially, with Nael Adas. It's an honor to have earned your trust for the third time, and we appreciate your continued support. If there's anything else we can assist you with or if you have any feedback to share, please don't hesitate to reach out. Safe and enjoyable driving in your new BMW!

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