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Pfaff BMW

Mississauga, ON

4.5
219 Reviews

4505 Dixie Rd

Mississauga, ON

L4W 5K3

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Showing 219 reviews

October 17, 2026

Mark who serviced my car was amazing did it fast and efficient was also kind More

by Ritu bassan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Oct 19, 2026 -

Pfaff BMW responded

Ritu, thank you for your five-star review! We're happy to hear Mark provided kind, fast, and efficient service while taking great care of your vehicle at Pfaff BMW. We look forward to welcoming you back for your future service needs.

October 16, 2026

Always have a great experience with the service department at Pfaff BMW. They keep me informed throughout the entire process of servicing my car. And they do in the timeframe they say it will happe More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Oct 19, 2026 -

Pfaff BMW responded

Kevin, we're glad to hear you've consistently had great experiences with the service department at Pfaff BMW. Keeping our customers informed and delivering on our commitments are incredibly important to our team. We appreciate your recommendation and look forward to assisting you again. Until then, safe travels!

October 16, 2026

Love the new look of the building. The associates in parts department was very courteous. More

by Wayne Wells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Oct 19, 2026 -

Pfaff BMW responded

We love seeing feedback like this! We're glad you're enjoying the new look of the dealership, and it's wonderful to hear our parts department team provided such courteous service. Thank you for the kind words and for choosing Pfaff BMW!

October 16, 2026

happy with service, technician explained the condition through a short video.Timely service. Overall Iam happy with the service team. More

by sumishra2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark.V
Oct 19, 2026 -

Pfaff BMW responded

Thank you for sharing your feedback about our team! We appreciate your support and hope to see you back at Pfaff BMW Service Center in the future. Safe travels!

Oct 19, 2026 -

Pfaff BMW responded

Thank you for sharing your feedback about our team! We appreciate your support and hope to see you back at Pfaff BMW Service Center in the future. Safe travels!

October 15, 2026

Service technician is very helpful and knowledgeable. We were provided a video of our car’s service to understand what was done. More

by Colleen Soh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin
Oct 16, 2026 -

Pfaff BMW responded

Being able to see what’s happening with your vehicle can make a big difference during a service visit. Colleen, we’re happy the video provided that extra clarity and that our technician was there to answer your questions. Thank you for trusting Pfaff BMW!

August 14, 2026

Pffaff bmw Mississauga team thanks for the the Toyota Rav 4 thanks to Neil great salesman professionalim in him top notch. Highly recommend him very open and flexible.Also thanks to Pffaff bmw teams for the More

by mosigisi anthony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niel
Aug 17, 2026 -

Pfaff BMW responded

Congratulations on your new Toyota RAV4, Mosigisi! We’ll pass along your kind words to Neil and the rest of our team. Thanks for choosing Pfaff BMW, and we hope to welcome you back in the future!

May 22, 2026

I purchased a used vehicle from BMW Pfaff Mississauga that was sold as “certified.” Within three days, an independent inspection revealed the vehicle required a full transmission replacement, had a crack More

by Jules*
Recommend Dealer
No
Employees Worked With
Ali
May 25, 2026 -

Pfaff BMW responded

Jules, We understand how concerning it would be to encounter multiple mechanical issues so shortly after purchasing a certified vehicle. We also recognize how difficult the situation must have been while coordinating inspections, warranty repairs, and transportation arrangements on your own. Your feedback regarding communication, support, and the overall handling of the situation has been noted and taken seriously. Please reach out to me through the contact information below so we can discuss your experience further. Best, Serg Curovic - Sales Manager - 905-625-7533

September 11, 2025

Nael Adas has been very helpful when I purchased a 2019 BMW 430i Gran Coup. It has been a very pleasing buying experience. I would recommend him to anyone interested in acquiring a BMW vehicle More

by luguea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nael Adas
Sep 11, 2025 -

Pfaff BMW responded

Luguea, thank you for your kind words! We’re delighted to hear that Nael Adas made your 2019 BMW 430i Gran Coup purchase a smooth and enjoyable experience. We look forward to seeing you again down the road!

August 08, 2025

Neal Adas a great guy. Like the dealership and service has really improved over last 5 years. More

by csimone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nael Adas
Aug 08, 2025 -

Pfaff BMW responded

Simone, it’s wonderful to hear Neal made such a positive impression and that you’ve noticed the improvements at Pfaff BMW over the years. Thank you for sharing your experience—we look forward to helping you again!

July 31, 2025

Long repair time and no replacement vehicle, hard to reach service department for answers and resolution. More

by A.M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M.V
Aug 04, 2025 -

Pfaff BMW responded

Hello, I apologize for the inconvenience you experienced with our service department. We strive to provide timely repairs and better communication, so it's disappointing to hear this feedback. Please reach out if you'd like further assistance or have any questions. Thank you, Yasir Al-Sheraidah - Service Manager - 905-366-3340

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