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Peter Smith Chevrolet Buick Cadillac GMC - Service Centre

Belleville, ON

4.5
75 Reviews

75 Reviews of Peter Smith Chevrolet Buick Cadillac GMC - Service Centre

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April 14, 2023

Your team always provide excellent service. They are courteous & professional Best place for service. More

by DIANE_GUY@HOTMAIL.CA
Recommend Dealer
Yes
Employees Worked With
Peter
April 14, 2023

Good experience helpful I found Megan to be very personable and when I was having trouble with getting the discount off my phone she was patient with me. More

by BOOT1156@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Megan Flint
April 13, 2023

Thorough service, great customer service skills. Comfortable, clean place to wait. Questions were answered. Megan is a very pleasant and responsive person to deal with. 🙂 More

by JENSAWKINS@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Megan
February 26, 2023

It is very hard to write a fair review as it is two different situations. We recently bought a used 2019 Equinox with extremely low mileage and had our first service interval come up. I have always had More

by tommy1966
Recommend Dealer
No
Employees Worked With
unknown who served me
Mar 09, 2023 -

Peter Smith Chevrolet Buick Cadillac GMC responded

Thank you for leaving a detailed review of your experience; I am sorry to hear of your misfortune; I can assure you that our mechanics only have you, and your vehicles, best interests at heart when they are working on your vehicle. If your issue has not been resolved please reach out to our new service manager Krish at kkumar@petersmithgm.com and he will take great care of you. If it has been resolved I would love to offer you a complimentary oil change to help gain your trust back. Best wishes, Cole Dealer

April 28, 2022

I had an appointment to remove my snow tires and install my summer tires. I had a leak in one of my tires and had been told previously that I would need a new one. The technician inspected the damaged tire More

by WMGMCCALLUM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Jones
Jun 10, 2022 -

Peter Smith Chevrolet Buick Cadillac GMC responded

Thank you for the review - We are glad we were able to solve the problem and save a few bucks! Cole Dealer

April 28, 2022

I bought my car at Peter Smiths dealership eight years ago and have taken it back for service all the time and have always had good and courteous service. More

by JFORD20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Jones, Meghan (?)
Jun 10, 2022 -

Peter Smith Chevrolet Buick Cadillac GMC responded

Thank you for the nice words as well as your business over the years. Cole Dealer

April 27, 2022

Staff is friendly and knowledgeable, the customer is made to feel comfortable and service provided is excellent. More

by JOHN.NEIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Covell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg jones , Steve Clark, Cheyna Cornish
Jun 10, 2022 -

Peter Smith Chevrolet Buick Cadillac GMC responded

Thank you for the review John - we hope to see you again in the future. Cole Dealer

April 26, 2022

Was told needed brakes got second opinion not needed anytime soon . We now have a trust issue. More

by MARYANDJAMES
Recommend Dealer
No
Employees Worked With
Steve Clark
Jun 10, 2022 -

Peter Smith Chevrolet Buick Cadillac GMC responded

Hey Mary and James - I apologize for the lateness in this reply; thank you for leaving your feedback and I apologize for your experience in that matter. Trust is extremely important on both sides of the desk and I would like to help make up for it and dig into where the communication broke down. Feel free to reach out at callinger@petersmithgm.com Thanks so much, Cole Dealer

April 24, 2022

As always the service at the Peter Smith dealership was very good. All work done to our satisfaction. More

by ROSE.DORAN071
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Clark, Cheyna Cornish
Aug 30, 2022 -

Peter Smith Chevrolet Buick Cadillac GMC responded

Thanks for the feedback Rose - if there is anything that would help make it a 5 star experience next time please let me know! callinger@petersmithgm.com Cole Dealer

April 23, 2022

Greg Jones is a great service person to deal with. Always a smile ,Always listens to my concerns. Thanks Greg More

by CTSIMBA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Jones
Aug 30, 2022 -

Peter Smith Chevrolet Buick Cadillac GMC responded

Thanks for the kind review. Greg is a valued member of our team and I am glad you think the same. Hope to see you again in the future. Cole Dealer

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