Performance Mazda
Ottawa, ON
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I was really satisfied with the service at Performance Mazda. It was fast and the employees were really friendly. I have already recommended the dealer to my friends. For sure, I will call them again if I Mazda. It was fast and the employees were really friendly. I have already recommended the dealer to my friends. For sure, I will call them again if I need recommendation for my vehicle or to purchase new tires. Thanks to all the staff ! More
I thought Kevin Graham was excellent, very friendly and professional, He was also very quick to reply to his e-mails....I was Really happy to have him as my sales person :))) Great job !!! Although I wa professional, He was also very quick to reply to his e-mails....I was Really happy to have him as my sales person :))) Great job !!! Although I was not offered a deal , gift, discount , I had a great experience at performance Mazda! Everyone wants to feel like that made a great deal. I forget his name but the accountant guy I dealt with at the end was also amazing, Nice, friendly and Knowledgeable. Thanks to him I TOOK the extended warranty I didnt want. My car needed 800$ worth of repair the week after I got it :)))) More
My experience with Performance Mazda has been wonderful. I was shopping for my first car and Juan was more than happy to help me. I had previously visited other dealerships and did not find the same warm he I was shopping for my first car and Juan was more than happy to help me. I had previously visited other dealerships and did not find the same warm help from the staff. I appreciated that even though I am young, I was still treated with respect. I also appreciated that Juan was not pushy, as I had previously experienced very pushy salesmen at other dealerships. Juan was very helpful and provided me with a reasonable deal on the Mazda 2. He kept me informed through text message as I told him it was the best way to reach me. I really appreciated that. I was a bit disappointed that he couldn't deliver the car to me himself, but his colleague Sully was absolutely wonderful in providing explanations for everything. Overall, I am so happy with my experience and I am so excited to be driving my new Mazda 2! More
This is the second time I have dealt with Kevin Graham for the purchase of a Mazda 3. Kevin is extremely polite, helpful, answers all my questions, a real gentleman. Oh, and also, he is not pushy, which for the purchase of a Mazda 3. Kevin is extremely polite, helpful, answers all my questions, a real gentleman. Oh, and also, he is not pushy, which I appreciate very much, just really friendly, a really cool guy. More
We have recently had our best car buying experience of the last twenty years, during which we have bought five vehicles. There was no pressure to buy, no repeat phone calls, no calling in the sales manage the last twenty years, during which we have bought five vehicles. There was no pressure to buy, no repeat phone calls, no calling in the sales manager to see 'what he could do to get us into a car today' -- just honest answers to our questions and straight dealing when it came to discuss figures. I would certainly recommend Dimitri and Performance Mazda. More
Dealing with Kevin over a period of a year and a half was a pleasure as he was never "pushy" and at no time did I feel pressured in any way. He kept me in mind over this period and phoned me when he thoug a pleasure as he was never "pushy" and at no time did I feel pressured in any way. He kept me in mind over this period and phoned me when he thought he had a vehicle which might interest me. I'd certainly recommend him to anyone interested in buying a Mazda. This is my third Mazda and hope it proves half the car my GLC and Mazda 626 hatchback was. Thanks for your support Kevin. More
I shopped around to nine different dealers and the Mazda 3 was the car I liked best and it also was the best price. Kevin Graham was a pleasure to work with..I found him to be extremely knowledgable and 3 was the car I liked best and it also was the best price. Kevin Graham was a pleasure to work with..I found him to be extremely knowledgable and friendly. One negative point.. if I may... this is not to be reflected on Kevin Graham at all.. but I was directed to another young gentlemen in a back office .. now this gentlelmen was very pleasant but he did try to sell me other options ie.. rustproofing, xtra warranty etc.. Kevin had already went over these options available and I was clear indicating I was not interested... Over all a very pleasant experience and I would highly recopmmend Performance Mazda..especially Kevin! More
I have dealt with Performance Mazda for 4 years. Their customer service is unbeatable. I have had many makes of vehicles (Audi, Chev. Acura, Honda), but the service received at Performance has been outsta customer service is unbeatable. I have had many makes of vehicles (Audi, Chev. Acura, Honda), but the service received at Performance has been outstanding. Although the vehicle I purchased has required regular maintenance (RX-8), the team at Mazda has been extremely responsive and helpful. I don't hesitate to recommend this dealership. Thank you! More
I would refer this dealership to anyone I know because the service is impecable. Also, the service advisor is always very organized and competent. Very often when I pick-up my car, it has been washed, whi the service is impecable. Also, the service advisor is always very organized and competent. Very often when I pick-up my car, it has been washed, which I appreciate a lot. There is never any pressure to have extra repairs done that were not scheduled. More
Experienced great friendly and expiditious service. Replacement of front pads and rotors was done at a much lower cost than cost estimate that was provided by my Nissan dealership. I will recommend car Replacement of front pads and rotors was done at a much lower cost than cost estimate that was provided by my Nissan dealership. I will recommend car servicing at this dealership to all my friends and family. More

