Back

Performance Hyundai

St. Catharines, ON

4.3
61 Reviews

342 Ontario St

St. Catharines, ON

L2R 5L8

Directions

By Type

61 Reviews of Performance Hyundai

February 27, 2023

Amazing service from Mary Lou. Dealership clean and modern. All staff were super friendly and helpful. Free beverages while you wait. This is the second brand new car I bought in t More

by William the elantra guy
Recommend Dealer
Yes
Employees Worked With
Mary Lou and Dexter
February 04, 2023

Erick was a wonderful salesperson and very considerate. Would recommend this dealership and so far love my new Hyundai. More

by lydjim
Recommend Dealer
Yes
Employees Worked With
Erick Sagastume, Dexter Lee
December 20, 2022

This was my third new purchase in 9 years and I am always treated with respect. All the staff that I have interacted with are great. Both sales and service are very professional. More

by Packfan
Recommend Dealer
Yes
Employees Worked With
Mary Lou Slobodian, Hannah Peixoto
December 15, 2022

Probably the worst experience I've ever had in dealing with a car dealership. I wouldn't buy a car from here if it was the last car in Ontario. They have zero concept of putting the customer first. Sta More

by Brutal Experience - RUN
Recommend Dealer
No
Employees Worked With
Sales Manager
Dec 16, 2022 -

Performance Hyundai responded

We appreciate your candid feedback and are very sorry to hear about your experience. A member of our management team would be happy to reach out to better understand where we fell short and see if there is anything we can still do to help, if you could kindly respond to us privately at customercare@performance.ca indicating your first name, last name, and the best way to contact you. Our General Sales Manager, Anthony Aceti, can also be reached directly at anthony.aceti@performance.ca or by calling (905) 937-7000.

November 14, 2022

The staff were very kind and friendly. All very knowledgeable about the product. Would definitely recommend this Hyundai dealership. More

by Brens_J
Recommend Dealer
Yes
Employees Worked With
Jason. Erick.
November 12, 2022

I recently bought a 2023 Hyundai N-Line, and it's my third purchase within the last 5 years at this dealership. The staff have always been professional, and helpful. Thanks to general sales manager Anth More

by Rob Spykers
Recommend Dealer
Yes
Employees Worked With
Anthony Aceti Ayo Muhammed
October 14, 2022

Good people to do business with! I will recommend them In future. Jason at Performance did an excellent job!! More

by Lainey.rozema
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Whittaker, Ryan Pesto and Tony Scap…
October 05, 2022

Anthony and MaryLou were amazing, they helped us from start to finish. I am extremely happy with their service, kindness and expertise. They made us feel like we were family. What a great experience. Hig More

by Nino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony and MaryLou
August 25, 2022

Love Hyundai cars! I had a few issues when purchasing my new car in January. Was told by Sales Manager Anthony that the service I received was unacceptable and that he More

by Babygirlchapman
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony
Aug 29, 2022 -

Performance Hyundai responded

Thank you for your honest feedback, we’re very sorry to hear about your experience. Customer satisfaction is very important to us, and we hope we will have the opportunity to regain your trust. A member of our management team would be happy to reach out to discuss this further. If you could kindly respond to us privately at customercare@performance.ca indicating your first name, last name, and the best way to reach you.

Aug 29, 2022 -

Babygirlchapman responded

Thank you for the response. It was clear when no one returned my call and I was told my issue was not going to be addressed further that I got discouraged. All I wanted was a phone call back. When I showed up for my appointment when someone should have cancelled it all I got was “sorry I was off yesterday” I will not be dealing with this dealership location in the future unfortunately.

August 06, 2022

My son Scott and myself,purchased a Sonata, with the excellent and professional customer service, provided by Cameron Hecimovich. He provided us with answers to all our questions, and made the process, More

by brianfhealey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hecimovich
2
...