Penticton Honda

I am a 70 year old senior. I recently traded my car in for a 2008 Honda CRV. The advertisement said this vehicle had a trailer hitch and a roof rack. I made a deal on this vehicle only to find it did not for a 2008 Honda CRV. The advertisement said this vehicle had a trailer hitch and a roof rack. I made a deal on this vehicle only to find it did not have these items on it. They had removed these items even though the internet advertisement clearly showed a picture of my CRV with these items on it. I addressed this and they said it didn't have these items but if I wanted them they would sell them to me at cost. After going home and thinking about this I returned to this dealership and asked that they give me these options they advertised. I advised them that his was clearly false advertising as their internet ad clearly showed the photo with the roof rack and the trailer hitch. They said they would not do this but would install a hitch. They said they would call me with a service appointment to install the hitch. I have not been called and I have made several calls to the dealership and the sales person I dealt with but have not received a return call. To add insult to injury I have learned that this vehicle is from Quebec and has rust throughout the undercarriage and engine compartment. They have painted up the engine components to hide the rust and even painted the alternator, exhaust manifold, and numerous other engine components to hide the rust. This was never brought to my attention . There are plenty of rust free BC vehicles I could have purchased had I not been deceived by this dealership. More