Pellegrino Chrysler Jeep - Service Center

Great Dealership from parts, service and sales. They are like family. Trust them to maintain my vehicles and keep me safe on the road! They are like family. Trust them to maintain my vehicles and keep me safe on the road! More

Great job as always. Thanks to Jim,Julie and Brenda for a great job, see ya real soon Thanks to Jim,Julie and Brenda for a great job, see ya real soon More

Very good service and prompt care. I was in and out quickly. Staff was pleasant and efficient. I was in and out quickly. Staff was pleasant and efficient. More

World class service with world class speed! I was there for an oil change (they added a software update I was unaware of) and they beat my quoted wait time by at least 30 minutes. Thanks again I was there for an oil change (they added a software update I was unaware of) and they beat my quoted wait time by at least 30 minutes. Thanks again Pellegrino Team. More

It is always a quick and great service. Everyone is professional and friendly. Wait time is short. No issues with scheduling and my vehicle is always done as promised. Everyone is professional and friendly. Wait time is short. No issues with scheduling and my vehicle is always done as promised. More

Service department had an extremely difficult time diagnosing an electrical issue with my Jeep, but remained diligent and thorough to ensure a proper repair and honor an extended warranty. diagnosing an electrical issue with my Jeep, but remained diligent and thorough to ensure a proper repair and honor an extended warranty. More

In for a routine oil change/ tire rotation. Fast , efficient service. Always friendly and helpful staff. Fast , efficient service. Always friendly and helpful staff. More

The his does not apply to sales they get 5 stars, service on the other hand is one of the worst departments I have ever delt with. 1st they made me wait almost 3 weeks for an oil change so I scheduled 3 week on the other hand is one of the worst departments I have ever delt with. 1st they made me wait almost 3 weeks for an oil change so I scheduled 3 weeks out and when I did I said I was going to wait for the vehicle. So I arrived 10 min prior to my appointment and they tell me it will be done sometime after n the day the last time they told me that for a previous service they didn’t finish until the following day. It’s just an oil change and I was told that a car that wasn’t even at the dealer yet was in front of me does that make sense. On top of that they are rude, not very knowledgeable for example my wife’s Jeep was in here 4 times for the same problem and was told her vehicle isn’t designed to drive over 55 mph it’s a 2021 gladiator it’s not limited to 55 mph that’s not even highway speed. There were many other things but if you use the service dept. which you shouldn’t you will soon learn good luck. More

The service was awesome. The customer service was welcoming and knowledgeable. Obtained update once my car was ready by a call and a text message. The customer service was welcoming and knowledgeable. Obtained update once my car was ready by a call and a text message. More

Job was done in a timely manner and the interior was vacuumed and wiped down when it was done. vacuumed and wiped down when it was done. More