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Pathway Hyundai

Ottawa, ON

3.1
563 Reviews

1375 Youville Dr

Ottawa, ON

K1C 4R1

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563 Reviews of Pathway Hyundai

August 19, 2025

First visited Pathway 6 months before purchasing a vehicle. Ahead of vehicle coming in that met our needs we were contacted to let us know and provided us with photos. Once we made the purchase and la More

by Ric
Recommend Dealer
Yes
Employees Worked With
Kevin Spears, Jordan MacIsaac, Stephanie McCracken
August 16, 2025

Many Thanks to Pathway Hyundai Service Department. Away from home (900 kms away) and with an issue, called on a Friday morning, not expecting much of a chance of getting in for service. Advised me to More

by traceyandtom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Green
June 20, 2025

Horrible customer service experience after leasing. Incompetent service agents/mechanics who suggested I change my brakes - at an exorbitant price - when they just couldn’t find the real issue. My brak More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Almeida
May 15, 2025

Absolutely the Worst Experience – Do NOT Trust Pathway Hyundai I purchased a used vehicle from Pathway Hyundai for $15,000 after being explicitly told the car was in excellent condition with no issues More

by muelleramy82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jordan T, Guy, Eric
May 13, 2025

Sales personnel Jordan Tourangeau at Pathway Hyundai was friendly, knowledgeable and trustworthy. He promptly answered all my messages, explained the purchasing details and answered all my questions. Repair More

by Ivy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Tourangeau
May 02, 2025

You decide if you want to do business with Pathway. Bought Elantra in 2022 when used cars were very scarce. Elantra' s engine has been diagnosed as " needs to be replaced". Warranty was extended to t More

by Scammed Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department and Used car sales manager . Trustworthy ?
March 20, 2025

We just purchased a 2025 Tucson Hybrid (our fourth Hyundai). From the moment we entered the showroom we were greeted by Irina Zaborovska, a Sales Representative, Irina was very helpful and knowledgeab More

by Gary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irina Zaborovska
January 11, 2025

I picked my new Tuscon Hybride 2025 on Jan 2nd . The car was ready and look spectacular.The sale person was Jordan Tourangeau he was very professionnal and took the time to review the car with me an More

by MPNLACHANCE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Tourangeau and James Haddad
December 11, 2024

Very dishonest finance manager and the general manager uses the new cars to commute to work from half an hour away. This dealership seems to be very dishonest and has not reached out to me in a week af More

by Adam
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Crystal Tompa
December 05, 2024

I wanted to take a moment to share my exceptional experience at Pathway Hyundai in Orleans. Recently, I had the pleasure of working with your new sales representative, Stephanie Pushman, and I must s More

by jberube
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
new sales representative, Stephanie Pushman / new Finance Representative, James Haddad
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