Parkway Nissan

Worst Customer Service / Customer Care Have you ever purchased a brand new car for over $40,000 just to repair it two years later with new parts because you're told the parts are old and yo Have you ever purchased a brand new car for over $40,000 just to repair it two years later with new parts because you're told the parts are old and your $5000 that you spent on extended warranty doesn't cover any of it. If you can avoid this place DO IT. All they care about is their SALES and not SERVICE. Shawn (Manger of Operations) is VERY rude and does not know how to provide excellent customer service. Definitely will never recommend this dealership to anyone! More

Terrible service . They incorrectly reinstalled backing plates after transmission replacement, causing damage to rotors. Backing plates were grinding against rotors. . They incorrectly reinstalled backing plates after transmission replacement, causing damage to rotors. Backing plates were grinding against rotors. They gave me a quote for $1000 to replace rotors/brakes. Service manager Shawn Warren was condescending and sarcastic. More