Parkway Honda

Legendary customer care service Benjamin provided an excellent service to review, select and to lead the final deal to change our Honda Aacord 4dr Sport 2017 to Honda CRV-EX 2019. H Benjamin provided an excellent service to review, select and to lead the final deal to change our Honda Aacord 4dr Sport 2017 to Honda CRV-EX 2019. He has great vehicles' knowledge which he applied to compare different trims, he is very caring and pleasing to finalize deal and afterwards. We strongly recommend Benjamin to anyone looking for a vehicle ?????????? More

Overwhelmed with Chris I had a unbelievable experience at Parkway Honda. Chris was truly a gentlemen and he was with us through out the process of getting finance for my f I had a unbelievable experience at Parkway Honda. Chris was truly a gentlemen and he was with us through out the process of getting finance for my friend I referred and kept all respect given explaining all the features in the car and all the option I had regarding purchasing and financing the vehicle. My buddy never thought of buying a car in this quick time but with Chris presence my friend dream come true and however he is an asset for parkway Honda . More

Exceptional service from Benjamin We're the first time car buyer, and Benjamin has been very professional and asking the right questions in order to help us find my perfect car and pac We're the first time car buyer, and Benjamin has been very professional and asking the right questions in order to help us find my perfect car and package. Based on his experience with customers, he has provided some useful insights regarding which package, or which adds-on will be beneficial for us. Once we get our car, Benjamin has spent a good amount of time to make sure we understand every little detail. 10/10 would recommend More

Great Experience Brandon Keen is very professional and personable. He went out of his way to answer all of our questions about our new Honda Passport. On the day of Brandon Keen is very professional and personable. He went out of his way to answer all of our questions about our new Honda Passport. On the day of our purchase we were at the dealership much of the day, but did not feel rushed at all. Brandon is very honest, easy to speak with and ready to get you the best deal he possibly can. On the day of delivery of our new Passport, Brandon explained all functions top to bottom. More

No time respect As my first experience, I was told to wait 1 or 1:30 for only A1 service that is only oil change. Unfortunately, they kept me waiting for more than 2 As my first experience, I was told to wait 1 or 1:30 for only A1 service that is only oil change. Unfortunately, they kept me waiting for more than 2 hours in a day that I suffered from really bad headache. I let them know about my situation, but they just apologized and made me wait more. As you wait here, yoy can easily see and feel how 'time wasters' they are in general! More

Awesome hasslefree experience! We were super lucky to get someone like Brandon Keen to help us buy our first car. You typically hear such scary dealership experiences. But Brandon w We were super lucky to get someone like Brandon Keen to help us buy our first car. You typically hear such scary dealership experiences. But Brandon was so amazing! He was a thorough professional and never pushed us into any kind of additional sale. We discussed and finalized the price very quickly and it was exactly the number I had in mind. Even during the delivery process, he had all the documentation ready - so we didn't have to wait for any of those formalities. He recommended the right products without trying to sell anything. We have bought the car and the sales process is now complete, but I know I can reach out to Brandon for any help and he'll help us out. Highly recommend Brandon Keen (and Parkway Honda). More

New car delivery I found the staff pleasant, professional and knowledgeable, making my new car delivery experience very enjoyable. All new features on my 2019 CRV we I found the staff pleasant, professional and knowledgeable, making my new car delivery experience very enjoyable. All new features on my 2019 CRV were thoroughly explained and demonstrated and any questions I had were quickly answered. More

Professional, Honest and Prompt Service from Bruno! Bruno made my new Ridgeline purchase a painless and swift process. He is always easy to get a hold of, responds quickly, has an eye for detail and kno Bruno made my new Ridgeline purchase a painless and swift process. He is always easy to get a hold of, responds quickly, has an eye for detail and knows his product. I would definitely recommend and come back to Bruno! More

Good Customer Experience We had a really great experience leasing a new car with Brandon. He is very knowledgeable, patient and, friendly. Our recommendation and best regards We had a really great experience leasing a new car with Brandon. He is very knowledgeable, patient and, friendly. Our recommendation and best regards to both Brandon Keen & Parkway Honda. More

Ridiculous charge for tire switch I was in your dealership yesterday April 6th for an oil change and tire switch over on rims. The tire pressure light was left on from my last tire swi I was in your dealership yesterday April 6th for an oil change and tire switch over on rims. The tire pressure light was left on from my last tire switch and I asked the service rep to have them remove it and explained to him that this was the 4th time this tire pressure light was left on after a tire switch and had to have it reset each time. They normally reset this tire pressure light each time I brought it to their attention. To my surprise this time they charged me $49.99 to reset this light. I argued with the sales manager to let him know that this happened several times before after driving away from a tire switch over and was never charged to have them reset it. He told me it was part of the tire switch over and didn't understand why I wasn't charged before. He actually confirmed to me that some cars require it and that my tire switch over which normally cost me $43.00 (including tax) should really be $43.00 + $49.99 + tax totalling up to over a hundred dollars for a tire switch over which is totally insane. I had him repeated more than once thinking I had misunderstood and he kept confirming the same thing. My car is 6 years old and I have been going to your dealership every 6 months for oil changes and tire switches and was never told such a ridiculous thing. Being charged an extra $50 for a light reset on a tire switch makess no sense whatsoever. It's part of the tire switch over. I had them remove the charge after arguing with the sales manager but have to say this experience has me re-evaluate going back to your dealership again for any services. It was a very frustrating and disappointed experience. Rachel Minto More