Park Avenue BMW
Brossard, QC
Is this your dealership?
Filter Reviews by Keyword
By Type
81 Reviews of Park Avenue BMW
Great service and courteos "counselor" Was here for BMW recall for defective Takata air bags. The appointment was given very quickly. I went to this dealership because of very poor experien Was here for BMW recall for defective Takata air bags. The appointment was given very quickly. I went to this dealership because of very poor experience at the closest BMW dealership in downtown Montreal, on several occasions where I met with haughty unhelpful "counselors" so full of themselves At Park Avenue, we were treated with great courtesy by Olivieri and the passenger and driver airbags under warranty were replaced within two hours.obviously, therr was no payment. They provide Nespresso coffee and water from a special system and many types of cereal bars and apples. I found the place to be tranquilizing. More
Worst bmw dealership in Québec Warning! staff is not experienced, staff is not honest. My personal experience was a disaster because repairs have not been done the way they should h Warning! staff is not experienced, staff is not honest. My personal experience was a disaster because repairs have not been done the way they should have. Very scary experience considering the amount of people working there. You might be next....be careful and go elsewhere. Cheers. P. More
lada dealership :) I think dealerships like this one (park avenue bmw brossard) should have new management with honesty at heart. Customer is definitely not important f I think dealerships like this one (park avenue bmw brossard) should have new management with honesty at heart. Customer is definitely not important for them. More
Lack of integrity/avoid this dealership I spent $1500 for nothing. Problem not solved. Before and after the appointment only one thing changed : not the repairs/car but the money I spent fo I spent $1500 for nothing. Problem not solved. Before and after the appointment only one thing changed : not the repairs/car but the money I spent for nothing $1500. stay away! Lack of care and accountability! More
5 étoiles Merci David Bélanger et toute l'équipe de Park Avenue BMW, pour votre service 5 étoiles, votre rapidité et votre efficacité, le tout avec un excellent Merci David Bélanger et toute l'équipe de Park Avenue BMW, pour votre service 5 étoiles, votre rapidité et votre efficacité, le tout avec un excellent service a la clientèle et un bon café :) More
Best Experience I've Had Nikolas Schefold has given me the best experience I can ask for, best in dept reviews of the cars im interested in with the best test drives too. Also Nikolas Schefold has given me the best experience I can ask for, best in dept reviews of the cars im interested in with the best test drives too. Also main thing that a lot if salesmans lack is patience and he has a lot of it. In conclusion go see Nik! You will have a great time! 5/5! More
Incredible experience! My experience with Nikolas Schefold was by far the best experience with a salesperson I have ever had. Polite, thorough, and enthusiastic he believes My experience with Nikolas Schefold was by far the best experience with a salesperson I have ever had. Polite, thorough, and enthusiastic he believes so much in the BMW brand and wants to share his passion and the BMW experience with customers. Several weeks ago, I had never even driven a BMW before. I had completed a "build and price your own car" on the website and provided my name and phone number. Later, that exact same day, Nikolas called me and spoke so passionately about the BMW experience, he had convinced me to come test drive the 440 I was potentially interested in. While the car is exceptional in many ways, Nikolas is as well. At no point during the process did I feel I was being "sold" a car; rather, it felt very much like I was being welcomed into a family of people who care and want happy customers (and certainly repeat customers). Nikolas even has called me after I took possession of the car to ensure that I was completely satisfied and has offered his time in helping me get acquainted with my BMW. Top notch service and professionalism at its best!!! More
Sloppy & Unreliable - Errors in total amounts and contracts Make sure to double check everything before you sign! Sloppy Work! Contract was under the wrong name, total amount was wrong before payment and after Make sure to double check everything before you sign! Sloppy Work! Contract was under the wrong name, total amount was wrong before payment and after payment (the shop called us once the lease was signed. We were credited an extra $515), date of birth was 50 years off. No apologies from Financial Adviser or Shop Manager but a lot of condescending tones. For a high end brand, BMW Park Avenue is disrespectful, sloppy and unreliable. More
I went for a defective air bag warning and they basically said nothing we can do. Choices were to change seat or fix sensor and re-upholster the seat at a cost of $2,000.00. Never have left there satisied said nothing we can do. Choices were to change seat or fix sensor and re-upholster the seat at a cost of $2,000.00. Never have left there satisied! More