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Palm Coast Ford - Service Center

Palm Coast, FL

4.5
3,336 Reviews
Call Service Center (386) 447-3380

3,336 Reviews of Palm Coast Ford - Service Center

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May 20, 2024

Palm Coast Ford service department is friendly and provides great service in a fast efficient manner. More

by CHASTITY.HARDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Polo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Palm Coast Ford responded

Thank you for the kind words! We're thrilled to hear about your positive experience with our service department. Looking forward to serving you again in the future!

Helpful
May 20, 2024

The mobile service technician did everything correctly, was punctual, correctly diagnosed the car and repaired it without my having to leave it at the shop. More

by AFMARTONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Ash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi
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May 20, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're delighted to hear about your positive experience with our mobile service technician. Providing convenient and efficient service is always our priority. We appreciate your trust in our team!

Helpful
May 20, 2024

Great customer service! From the time I arrived, updated on the progress of my vehicle. Staff was amazing More

by MVELEZ5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Helpful
May 20, 2024

The Technician was prompt and professional. Despite threatening rain and light rain showers he pressed on with the service. It was nice to sit in my living room drinking my coffee while receivi More

by Suzanne
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Ash
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 20, 2024

Customer service has improved tenfold since we started using this dealership back in the 2000s More

by KULWICKI4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Clymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 20, 2024

The people in the service center were very friendly, however - I did make an appointment and even arrived early and I still had to wait quite a while for a simple oil change. Just odd considering I di More

by 7barksdales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noelle Wahad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Epperson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2024

They tried to sell me a cabin filter that had just been changed. That upset me More

by kevingessner704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Cooper
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Palm Coast Ford responded

We apologize for any inconvenience caused. Our aim is always to ensure your satisfaction. Please contact Mike Mavar, our Service Director at 386-447-3380 so we can address your concerns.

Helpful
May 19, 2024

Thank goodness for a hometown dealership that takes care of it's customers! I highly recommend their service. More

by sallayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Ash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We strive to provide excellent service to all our customers. We appreciate your recommendation and look forward to serving you again in the future.

Helpful
May 19, 2024

Service department seems to be efficient , competent and a pleasant place to get a oil change More

by gaoakley58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noelle Wahad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our service department. We look forward to serving you again in the future!

Helpful
May 19, 2024

Every time I used your services I get very satisfied and always come back again. More

by FCHERRERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen St. Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Polo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niko Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Epperson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry I don't know any one...
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May 20, 2024 -

Palm Coast Ford responded

Thank you for your loyalty! We're thrilled to hear that you're consistently satisfied with our services. Looking forward to welcoming you back again soon!

Helpful
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