Palladino Honda | Page 2

Avoidance, lies, denial, sell vehicles and ask for them back because they made a mistake, fish guts stashed in car! 3 cars later and was the worst 16 months of my life! Avoid this place at all costs! back because they made a mistake, fish guts stashed in car! 3 cars later and was the worst 16 months of my life! Avoid this place at all costs! More

Jan, 11/23 I called Honda Canada about my seat belts retracting slowly. They sent me an email saying that I needed to get a diagnosis done. So I booked and appointment with Palladino Honda se retracting slowly. They sent me an email saying that I needed to get a diagnosis done. So I booked and appointment with Palladino Honda service department for Jan16/23 at 1:00 P.M. was a 1 hour appointment at no charge and came with a free multi point inspection. I did get my car back in about 1 hr. and 10 mins. There report on the seat belt issue was that they uses a silicone spray on the belts and that seem to make them retract a bit faster but because the age of the vehicle if it happened again they recommend replacing them. There were 15 other issues with the car according to service tech. No point in me listing them except for one. The tech notes said that one left front wheel nut was damaged but did go back on and recommends replacing it. He did not mark which wheel nut that would have been to easy. I went to Maslack and purchased a new wheel nut and returned home to try to find which wheel nut was damaged. I tried removing the wheel nuts but there were just to tight and I had to get a breaker bar out to do it. Now the wheel torque on my 2006 honda crv is 80 FT LBS as per the manual. The tech had torque the wheel nuts ( in my opinion) to 120 FT BLS on all four wheels. He cross threaded one wheel nut and forced it on with the impact driver damaging the wheel stud. Now I had to replace a wheel stud as well. Not a small job. I repaired the stud and wheel nut and retorqued to the proper 80 FT LBS my self. I WILL NEVER BRING MY CAR BACK TO PALLADINO HONDA SERVICE EVER AGAIN. BEWARE. Thanks for nothing Palladino Bryan More

I wanted to give 0 stars! Horrible to deal with! 6 months of fighting and had piece of crap 6 months. Refuse to acknowledge issues! Ignore you and ate only in it off the mone Horrible to deal with! 6 months of fighting and had piece of crap 6 months. Refuse to acknowledge issues! Ignore you and ate only in it off the money! They have a bad reputation I was not aware of! Stay clear of this place! More

Fantastic, was very happy with my service . Knowledge about the product did not try to over sell ! about the product did not try to over sell ! More

I had appointment for test drive and when I reached there they cancelled it on my face saying I’m not financially strong enough without checking my paystubs and credit score..without knowing anything about m they cancelled it on my face saying I’m not financially strong enough without checking my paystubs and credit score..without knowing anything about my financial condition… Josh is very mean and rude employee… More

Purchased vehicle there and it went terrible from day one. Every single time I bring the vehicle in for an oil change they find problems with it. It’s like they want to squeeze every penny possible fro one. Every single time I bring the vehicle in for an oil change they find problems with it. It’s like they want to squeeze every penny possible from their customer. This is a Brand new Honda Oddessey that has problems that need fixing every 6 months, even though it runs smoothly to me. More

I when in the to do a trade , the quality of service I received was above expectations. I was treated like royalty . A big thank you for out to Anthony Scola and Guy Robideau for the outstanding customer received was above expectations. I was treated like royalty . A big thank you for out to Anthony Scola and Guy Robideau for the outstanding customer service More

Terrible customer service Impossible to reach anyone by phone, workmanship standards pathetically low. If you're considering buying from, or dealing with, Palladino Honda... do Impossible to reach anyone by phone, workmanship standards pathetically low. If you're considering buying from, or dealing with, Palladino Honda... don't. It will be a headache the entire time and you'll be given unsafe advice/suggestions from the service dept if you're in a bind. More