Ottawa St-Laurent Jeep & RAM

Fantastic service My experience at this dealership was fantastic. Upon entering dealership for first time, I was greeted with friendly service by Cam and Lubna. Through My experience at this dealership was fantastic. Upon entering dealership for first time, I was greeted with friendly service by Cam and Lubna. Throughout test drives, discussing options and negotiating price Lubna was very helpful, patient and open. I felt at any point I could look at another model, buy later or walk away without buying at all. Which is to say, there wasn't the extreme pressure to buy now that can be so frustrating at other dealerships. Much appreciated. Thanks for great service! Have a great day and keep up the good work! More

It was a quick and very special great experience I called on saturday for some information on a car I saw online, got a great reception over the phone. the Sales Professional Mike Tshilombo was willi I called on saturday for some information on a car I saw online, got a great reception over the phone. the Sales Professional Mike Tshilombo was willing to receive me the same day if I wanted, I got approved so quickly thanks to the financial team (Joe conte...). Then everything went smooth for me getting my car fresh and clean and ready to start that new adventure with me. Thanks to all the nice people I met and talked to over the phone.Great customer service experience. More

The best dealership Geoff and Joe from ottawa dodge were amazing . They really helped us finding a vehicle that would fit best for are growing family, super amazing custo Geoff and Joe from ottawa dodge were amazing . They really helped us finding a vehicle that would fit best for are growing family, super amazing customer service very friendly people. Best dealership and car salemans and finance person i have doubt with so far. I recommend them to anyone looking for a vehicle go see these guys they are the best. Thank you guys we love are dodge caravan and we are very happy. More

Happy customer As a customer, I felt very welcome the minute that my husband and I walked into the showroom. I was very pleased with the excellent service provided b As a customer, I felt very welcome the minute that my husband and I walked into the showroom. I was very pleased with the excellent service provided by Lubna, Cam and Jesse. Buying a car can be stressful but not at Ottawa Dodge. This was not our first time dealing with Ottawa Dodge, as we purchased a brand new 2013 Dodge Ram pick-up truck two years ago.for my husband. This time it was my turn to get something newer than my 1998 Jimmy. I love my Ford Edge and was especially pleased with the detailing of the vehicle both inside and out. If you want a great experience whether you buy a new or used car/truck make sure to go to Ottawa Dodge. You too will leave there a very happy customer. Kudos to all the wonderful staff that my husband and I dealt with. More

Disappointing experience. After a long search for a specific and unique vehicle, I finally found one at Ottawa dodge. I was prepared to travel from Windsor Ontario for this veh After a long search for a specific and unique vehicle, I finally found one at Ottawa dodge. I was prepared to travel from Windsor Ontario for this vehicle. Mike T. was the salesman I dealt with and I can't say enough great things about him. He was always on the ball and made purchasing a vehicle from 10 hours away a cinch. He went above and beyond over and over again. He even went so far as purchasing my son a ball cap and helping me plan some tourist attractions. 5 stars plus for Mike T! The dealership though was very disappointing. I got sick from the flight so when my son and I arrived I quickly took care of the purchase, did a quick once-over of the vehicle, and rushed out to get to the hotel to rest. Since the vehicle was just 1.5 years old and was purchased from a dealership I made the assumption it would be clean, so to realize how dirty it was on further inspection was disappointing. Even worse was the mouse droppings I found all over it! Also, I assumed there would be an owners manual and all the floor caps (for when the seats are out) would be accounted for. It was also missing all of the valve stem caps (which protect the stem sensors). I called the vehicle after returning to Windsor to inform them of these things and was told i could have paid them to clean the van? What? I have never heard of a dealership selling a dirty van, or charging hundreds to have it cleaned. If I lived in Ottawa I would never a filthy van full of mouse poop from them again! I feel like they didn't feel the need to rectify the situation because I live so far away. Anyway, great salesman, lousy dealership. More

good experience 4 out of five is considered an excellent rating in my books. A 5 is considered perfect and no one is perfect. Although everyone I dealt with while the 4 out of five is considered an excellent rating in my books. A 5 is considered perfect and no one is perfect. Although everyone I dealt with while there was amazing. More

Nice people, sweet deal! Sometimes you have to drive a bit to get a great deal. Ottawa Dodge is just an hour away from our hometown of Cornwall. Our sales rep, Bonnie worked Sometimes you have to drive a bit to get a great deal. Ottawa Dodge is just an hour away from our hometown of Cornwall. Our sales rep, Bonnie worked diligently at finding what my wife and I were looking for... right on site! (great inventory). She listened to our wants and needs and as a result, we found the perfect match. Thanks Bonnie for your patience and professionalism. Nicky took care of all the paperwork and legalese in a prompt and painless manner. Overall, a great experience! More

Accommodating - above and beyond We are extremely pleased with the vehicle we purchased from this dealership and Blake was wonderful to deal with. He went out of his way to work aroun We are extremely pleased with the vehicle we purchased from this dealership and Blake was wonderful to deal with. He went out of his way to work around our restrictive scheduling and was extremely accommodating with regards to our family needs by providing a private area for breastfeeding while we were at the dealership. We were able to bring the vehicle to our own mechanic before finalizing the purchase and when there was a miscommunication regarding the time the vehicle would be ready for pick up Blake went above and beyond by arranging to have the vehicle brought to us later the same day. We felt that Blake made a significant effort to help make car shopping with a newborn go as smoothly as possible. What excellent customer service. More

Trading in our old jalopy Joe and Geoff from Ottawa Dodge were amazing with our trade-in for our new vehicle. They bent over backwards to help us out and poor hubby had his sl Joe and Geoff from Ottawa Dodge were amazing with our trade-in for our new vehicle. They bent over backwards to help us out and poor hubby had his sleep interrupted to sign papers. As my husband is a truck driver and on the road alot, we only had a day to find and purchase a vehicle. Everyone was awesome and put us in an awesome new jeep, thank you to all of Ottawa Dodge, I am telling all my friends and family of the great job you did and would for sure recommend them to anyone looking for a new or used vehicle. Thanks guys, we are so happy :) More

Service Experience with the dealer was very good, the seller was very nice and very affordable and compelling too. So by his will, Mr mike can convince us to Experience with the dealer was very good, the seller was very nice and very affordable and compelling too. So by his will, Mr mike can convince us to buy the car. Only one thing the car wash was not a good job, because the car wash was very dirty we put the car inside. More