
Ottawa St-Laurent Jeep & RAM
Ottawa, ON
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1,219 Reviews of Ottawa St-Laurent Jeep & RAM

A great experience It was a pleasure dealing with the people working at Ottawa Dodge, starting with the Sales Consultant Geoff who followed up on my online request via a It was a pleasure dealing with the people working at Ottawa Dodge, starting with the Sales Consultant Geoff who followed up on my online request via a chat session and managed to match a very competitive deal on a Grand Caravan for me. He then had the Sales Manager Decio take care of all the details and get him to approve the deal despite the fact that the price was lower than ideal and no other Dodge dealer in Ottawa or Gatineau was able to match it. It was especially a great experience working with Jamie the Finance Manager. He is a true professional and a genuinely nice person. Despite being short staffed and having to manage a higher work load than normal, he maintained his composure and even tried to help out anybody around him, including clients waiting for help from other staff. he carefully and patiently worked with me to explain all the paperwork and ensured everything was done properly. I was really impressed with him. Ottawa Dodge was the only dealer that agreed to make that aggressive deal and did not want to turn my business away and I am thankful to them and highly recommend them. It was a no pressure environment and everybody was friendly and helpful. Regards, Ahmad More

Awesome customer service Positive, low pressure environment. Good inventory of used vehicles. Sales associate was very patient, You will definitely see my friends and I back Positive, low pressure environment. Good inventory of used vehicles. Sales associate was very patient, You will definitely see my friends and I back at your dealership! More

2015 patriot purchase Went in for a repair on one patriot... Walked out with two. Why? The deal was to good to pass up. Super happy with our second patriot from this dealer Went in for a repair on one patriot... Walked out with two. Why? The deal was to good to pass up. Super happy with our second patriot from this dealership. Excellent sales staff who are eager to please ?? keep up the good work. More

Lubna a good person to see Loved dealing with lubna. Just had to wait over 2 hours to get car. It wasnt ready att the time it was suppose to. Disappointed with that. To compensa Loved dealing with lubna. Just had to wait over 2 hours to get car. It wasnt ready att the time it was suppose to. Disappointed with that. To compensate lubna gave me a gas card. And lubna managed to get a good deal when another fail thrue. Thanks lubna. Joe was also really nice. A simple phone call and i would of come later. More

Very happy with how friendly and how hard they worked for us Mike T worked very hard to get us the truck and the deal we wanted. Very friendly staff. We were pleased with how quickly we could come to a deal and Mike T worked very hard to get us the truck and the deal we wanted. Very friendly staff. We were pleased with how quickly we could come to a deal and how Mike, Decio and Nicky stayed late to accommodate us since we were unable to make it there earlier. It took a little longer than expected for delivery of the truck and there were a few mix ups involving the service department and the extra options that we chose on our vehicle. However in the end all was rectified and we are very pleased with our new truck. More

Friendly Staff The sales experience was good. Mike T worked hard to get us the vehicles we wanted at the price we wanted. The delivery of the vehicles was another The sales experience was good. Mike T worked hard to get us the vehicles we wanted at the price we wanted. The delivery of the vehicles was another experience. Only one vehicle was ready but the remote start that we had bought was not installed. The truck was not ready and still in the wash bay. The LineX was not done and the tonneau cover not installed. They did provide a rental car when we had to bring the vehicles in to have them looked at (glue, very small dents, application of LineX and installation of tonneau cover). More
Excellent service!!!!! we called to get our vechile looked at for our leak. There was no wait! Got it in basically right away. They were very helpful and friendly. Had it f we called to get our vechile looked at for our leak. There was no wait! Got it in basically right away. They were very helpful and friendly. Had it fix and they even brought our vechile to our hotel when it was done! Amazing service!! More

Nice and Friendly Staff My husband and I just bought a new Fiat 500 from this dealership. Our sales man Mike T was absolutely amazing. He offered us free pick-up and tried to My husband and I just bought a new Fiat 500 from this dealership. Our sales man Mike T was absolutely amazing. He offered us free pick-up and tried to provide us "crazy" discount. He was also very responsible and helpful for handling our special requests on our vehicle. Our overall purchasing experience was quite pleasant. More
Good deal, friendly staff! The staff at Ottawa dodge was very friendly and helpful in helping me buy the (used) vehicle that I wanted. From the test drive to the final bill of s The staff at Ottawa dodge was very friendly and helpful in helping me buy the (used) vehicle that I wanted. From the test drive to the final bill of sale, the team was transparent in every interaction and took care of all my needs. More