Ottawa St-Laurent Jeep & RAM

50/50 Stephanie was absolutely amazing. I came in because my 2015 jeep was totalled in an accident. She took the time to hear my situation and wanted to do Stephanie was absolutely amazing. I came in because my 2015 jeep was totalled in an accident. She took the time to hear my situation and wanted to do everything she could to find me another jeep that I was happy with. The colour that I wanted was difficult to find but she managed to locate my exact model with the colour I wanted. She went, herself, to pick up the vehicle and ensure that nothing happened to it. Literally. She put herself in between objects to ensure its safety. When they were cleaning it up, I drove by and even saw her wiping the jeep! It was absolutely adorable and displayed the amount of effort and caring she holds. Unfortunately, the finance manager Joe turned the experience sour. He waited until the very last minute to tell me that there was a price change with my vehicle and argued about it. The vehicle was paid by the insurance and he was upset that they were "losing money" on this deal because they were not quick enough to give a quote to my insurance so my insurance asked another dealership who priced it cheaper than them. When I asked him about my tank being 1/4 full and how I'm suppose to have a full tank, he said no. I've purchased a new car before and knew he was full of himself. So we explained how we will just call the company and even ran into the owner and explained the situation. When I left the dealership, Stephanie called and told me to come back to fill up my tank. I have no idea how that was sorted but I'm happy it was. Overall, the experience was way more stressful than it should have been. However, if you decide to purchase your vehicle at this location then ask for Stephanie! You will be in the best hands. More

Great sales service Dilshan was great. He is Very nice, keeps his word and is most agreeable. Finance officer was grumpy and pushy. Did not like that part. Dilshan was great. He is Very nice, keeps his word and is most agreeable. Finance officer was grumpy and pushy. Did not like that part. More

New car Whent in to the dealer told them what I was looking for and the price I was looking for they where able to find me exactly what I wanted great service Whent in to the dealer told them what I was looking for and the price I was looking for they where able to find me exactly what I wanted great service More

Good sales men Dilshan was very kind and he really helped with the price. i would recommend this dealership for anyone who is trying to buy a new car. T Dilshan was very kind and he really helped with the price. i would recommend this dealership for anyone who is trying to buy a new car. T More

great it was great service and very knowledgeable and the helpers were great I had a great experience that would make me glad to recommend this dealership it was great service and very knowledgeable and the helpers were great I had a great experience that would make me glad to recommend this dealership to family and friends More

Professional and on Time The Sales Agent Mr. Herby was so helpful and energetic. I was so happy dealing with dodge sales agent and managers. Everybody was so professional and The Sales Agent Mr. Herby was so helpful and energetic. I was so happy dealing with dodge sales agent and managers. Everybody was so professional and up to date. I will always recommend all my colleagues to visit dodge and purchase from them due to the nice welcome and professional experience. More

Excellent dealers My experience with this dealer was amazing because at all times were concerned satisfy my need for a safe vehicle for my family. They are professional My experience with this dealer was amazing because at all times were concerned satisfy my need for a safe vehicle for my family. They are professionals and they do their job very well. Highly recommended. More

Great service I give 5 stars to the sales Herby Pierre, Very good service and the manager Mike on use car department .. it's not my first buy at this dealership and I give 5 stars to the sales Herby Pierre, Very good service and the manager Mike on use car department .. it's not my first buy at this dealership and Mike always there to help you and find you the best car or truck for you at the right price. I'm a happy customers!! Thanks again guys. More

Friendly I recently purchased a RAM 1500 and was fortunate enough to have worked with Allan Garner. He gave me fast, friendly service, and was not to pushy. He I recently purchased a RAM 1500 and was fortunate enough to have worked with Allan Garner. He gave me fast, friendly service, and was not to pushy. He listened to what I was looking for and truly delivered. What impressed me the most was that the friendly answers questions. Thanks to Mike Gervais and Simon Brown for the amazing service. More

My visit Not bad I took my kids with me there and they were happy and you were good to them. Good job and thanx. Keep it up Not bad I took my kids with me there and they were happy and you were good to them. Good job and thanx. Keep it up More