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Ottawa St-Laurent Jeep & RAM

Ottawa, ON

4.7
1,172 Reviews

900 St-Laurent Blvd

Ottawa, ON

K1K 3B3

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1,172 Reviews of Ottawa St-Laurent Jeep & RAM

December 15, 2017

Honda Civic Had a wonderful experience at the delaerahup. bought a nice Honda Civic. Dilshan, Mike and Joe made my first car buying experience a wonderful one. th More

by jamal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gervais, Joe Conte, Dilshan Kumarasinghe
December 09, 2017

sold an accident free Jeep with an accident Bought a 2014 Jeep Srt that I had been very clear that I wanted a car with no accidents and/or collisions. Once the Jeep arrived I took it to a garage More

by Jeep 2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Gervais
Dec 11, 2017 -

Ottawa St-Laurent Jeep & RAM responded

Hello SRT8 customer, I must start by apologizing as we both spent some time putting this deal together and having it shipped in from Thunder Bay Ontario. When you asked to have the SRT8 inspected by your personal mechanic, I had no issues what so ever as we are a full disclosure dealership. When you contacted me by phone to explain that the front end had been out of adjustments we still had no idea of the Carproof insurance claim on this unit, I told you to come in and I would investigate this. I pulled the Carproof and YES we had a claim that the dealership was unaware of. Without a question I refunded your deposit as soon as you came back from your inspection. Yes this vehicle had a claim and it was priced accordingly and has since been sold. Thanks again for the opportunity, please don't hesitate to contact me if you see something else you like in our inventory again. Mike Gervais Sales Manager Ottawa Dodge

Dec 14, 2017 -

Jeep 2014 responded

Had you checked the carproof in advance like I had asked I would not have wasted time lost another purchase and wasted money on an inspection when I was clear that the car had to have no accidents or claims. 30 second check would have solved the problem. Sloppy work.

December 08, 2017

Positive experience I was personally impressed with the treatment I received at Ottawa Chrysler Dodge. I generally don’t darken the door of new car dealers because I rare More

by Greg_H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Zobl, Michael Neville
December 05, 2017

Experience with Ottawa dodge We are satisfied with the purchase of our new truck and the staff was helpful and understanding. The only thing that was not inconvenient was the long More

by Marcgolfer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Zobl, Joe Conte, Michael Neville
December 05, 2017

Experience of Purchasing a new vehicle. Courteous and friendly people. They listened to our needs in a vehicle and found what we wanted. Absolutely no pressure. Thank you for your prompt del More

by red
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brea, Allan Garner
December 04, 2017

Great service ! I was looking for a 2018 Grand Cherokee Altitiude black on black. Many dealers gave me a hard time and I didn’t feel like they were interested for my More

by Altamash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Neville
December 01, 2017

Best truck buying experience yet! Very honest, no BS back and forth on price. Jeff and Mike were excellent to deal with. Price was best in town. Very professional service all aroun More

by New Laramie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff Zobl, Joe Conte, Michael Neville
December 01, 2017

Another friendly & supportive purchase! Giroff and Mike add professional and personable customer service back to the profession. Excellent care! Geoff and Mike are now helping us make a More

by ereT3355
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff Zobl, Michael Neville
November 30, 2017

Great experience! I purchased a 2014 Ram 1500 SLT Quad Cab from Ottawa Chrysler Jeep Dodge Ram Fiat. Dilshan was great! I was in and out of the dealership from the mome More

by shayner21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Breana LaRue, Mike Gervais, Dilshan Kumarasinghe
November 30, 2017

Dilshan was great Great service, great guy, and would come back to buy anytime. I will tell all my friends how great Ottawa Dodge is and Dilshan. GREAT More

by Grummpyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dilshan Kumarasinghe
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