Ottawa St-Laurent Jeep & RAM

Be aware of surprized fees Ok, I buy a car every 10 years-ish so maybe I should know better about saling technics used.... You to decide. The goods: Bought a used Caravan, 1 Ok, I buy a car every 10 years-ish so maybe I should know better about saling technics used.... You to decide. The goods: Bought a used Caravan, 1 month ago, which I still like today. No surprise so far. We had Jenna. She has been a very nice person. We leave on the Quebec side. They took care of fixing the safety check findings and licence registration for us. The bads: - Adding a $400 admin fee at contract signing time and expect us to accept it. Ok, you will tell me it is all dealer technics, or I should know better but it pissed me off when we just spent 2 hours together and ready to sign. Please, dealers... include this in your price or tell your customers upfront. - They forgot to tell us there was only 1 car key provided when it costs $500 to get a new one.... - They paid the licence registration on my behalf but did not volunteer to show us the bill. After I asked to see it, I found they gave themselve a $40 tip which they did not tell us upfront. I found this very dishonest. No big deal you will say, but for the principales, I gave them 2 stars and hope to find a dealer I can trust in the future. - Note: After complaints, they took $500ish off this extra $1000ish fee but neverless, I really did not like this situation. More

Love my Chrysler Fast friendly service, goes above and beyond to deliver good quality service and stands by their word, would highly recommend their service and will b Fast friendly service, goes above and beyond to deliver good quality service and stands by their word, would highly recommend their service and will be dealing with them in the future More

Jenna is the best! Jenna was so very helpful. She gave us exactly what we needed...exactly! We have never had such a wonderful experience purchasing a car. She was so sw Jenna was so very helpful. She gave us exactly what we needed...exactly! We have never had such a wonderful experience purchasing a car. She was so sweet with our kids and so accommodating. I highly recommend working with her! More

Seamless I was fortunate enough to have Jenna as my salesperson. She was a pleasure to work with from the time I first walked in the door, to when I left with I was fortunate enough to have Jenna as my salesperson. She was a pleasure to work with from the time I first walked in the door, to when I left with keys to a new car in hand. I would recommend her to anyone looking to purchase a vehicle. More

Great experience! Bought a used vehicle from Jenna and had an excellent experience. She wasn’t pushy and listened to what I was looking for and got me a break vehicle. Bought a used vehicle from Jenna and had an excellent experience. She wasn’t pushy and listened to what I was looking for and got me a break vehicle. Very happy customer! More

I love Jenna Jenna Notman was by far the best salesperson I have ever dealt with in all the years of purchasing vehicles. She was on point and truly cares about Jenna Notman was by far the best salesperson I have ever dealt with in all the years of purchasing vehicles. She was on point and truly cares about her customers and their happiness. Even her fellow salespeople were always ready to help when she was busy. Once again, great job Jenna! More

Great deal Just bought a used truck with Jenna. Had a great experience and service was very friendly. Mike Gervais was a great Sales Manager and very knowledgabl Just bought a used truck with Jenna. Had a great experience and service was very friendly. Mike Gervais was a great Sales Manager and very knowledgable. More

New Grand for PH Thank you all for your help in getting my Jeep. The help was good, they took time to help me get the right vehicle for me. Good work and looking for Thank you all for your help in getting my Jeep. The help was good, they took time to help me get the right vehicle for me. Good work and looking forward to my new vehicle. More

Will be back. I started my 1st new vehicle search and was referred to Ottawa Dodge by a friend. I was a little hesitant at first as it's a 3 1/2 hour drive for me. I started my 1st new vehicle search and was referred to Ottawa Dodge by a friend. I was a little hesitant at first as it's a 3 1/2 hour drive for me. Checked out their website. Spoke to Jenna on and off for the better part of a week or more. Swung a deal on a Ram and picked it up 2 days later. Ez peezy. She did a great job detailing the truck and knows how to handle a drill (She even installed plates) What's not to like. Definitely worth the drive! More

Murdered out Dodge 1500 express I had been chatting about vehicles with Jenna for just over a month befor I dediced to visit the dealership. It took Jenna & Mike a record breaking t I had been chatting about vehicles with Jenna for just over a month befor I dediced to visit the dealership. It took Jenna & Mike a record breaking time to sort through my needs and wants and find me the perefect truck that fit my budget. Just goes to show you don't always have to buy new to get what you want. The team at Ottawa dodge were great paying attention to the smallest details and making sure I left happy with a truck that was up to my standards. Love my new tuck. Thanks y'all. More