Ottawa St-Laurent Jeep & RAM

Went for an oil change. Appointment was respected. All was done on time and there was no surprises at the end. The service advisor was kind and knowledgeable. Overall great experience. was done on time and there was no surprises at the end. The service advisor was kind and knowledgeable. Overall great experience. More

I did my purchase by the phone and i was really well taken care of he even took the time to find the truck that I was looking for the only thing that was not okay was that i tough it was coming with the taken care of he even took the time to find the truck that I was looking for the only thing that was not okay was that i tough it was coming with the sun roof but it didn’t so I was desapointed with that otherwise I like my purchase More

Very professional and courteous, fair deal including a trade. Arranged the purchase from 130 kilometres away, everything went very smoothly when we arrived to pick up our vehicle. We especially appreciat trade. Arranged the purchase from 130 kilometres away, everything went very smoothly when we arrived to pick up our vehicle. We especially appreciated the personal attention and commitment extended to us by Abdul. More

Finance guy which is no longer there made some mistakes along the way. However the team as a hole made up for his short comings. along the way. However the team as a hole made up for his short comings. More

I've had a very good experience while shopping for my 2021 Jeep Wrangler a couple of weeks ago. The sales department was wonderful! Abdul went the extra mile helping me set up my jeep and answer my numer 2021 Jeep Wrangler a couple of weeks ago. The sales department was wonderful! Abdul went the extra mile helping me set up my jeep and answer my numerous questions. He had great suggestions and advise for a first time Jeep Wrangler owner. Thank you Abdul! The impersonal experience with the financial department is what clouded by overall rating of this dealership. I've been at other dealerships before and I've always received excellent service from all departments. At Ottawa Saint Laurent Jeep and Ram the financial department was impersonal, did not pass along my numerous requests for contact and additional information to the sales/support department and I had to follow up several times about pick up day and time... so that caused disappointment and frustration, specially when I was making a deal for a brand new car and commiting to a big bill! Other than that, I would recommend this dealership because of the sales department along. Over the next few months I will be able to experience the service and maintenance department so I will have a more updated opinion to offer. More

Charles was great to work with. Very thorough, patient and worked to make things as easy for me as possible. The dealership had lots of selection and was quick to prepare my truck. Not much wiggle room and worked to make things as easy for me as possible. The dealership had lots of selection and was quick to prepare my truck. Not much wiggle room for price but it’s the times. I would definitely recommend! More

Excellent service the best so far, ask if they could do it so l could pick up my daughter at 3:00 they said it wouldn't be done. Then they called and said they were on their way. Thankfully she didn't have it so l could pick up my daughter at 3:00 they said it wouldn't be done. Then they called and said they were on their way. Thankfully she didn't have to take the bus. Thanks to everyone who had anything to do with my car today l really appreciate the great service. Thanks Peter , valet driver and shuttle driver. More

Got an appointment within minutes to have an oil change. Ottawa St. Laurent Jeep and Ram delivers on time and as expect always! Cheers! TBG Ottawa St. Laurent Jeep and Ram delivers on time and as expect always! Cheers! TBG More

Dealing with Chuck is a blessing. This guy is awesome. He knows his stuff and he is extremely pleasant to talk to. I only deal with him. Plus he's perfectly bilingual. knows his stuff and he is extremely pleasant to talk to. I only deal with him. Plus he's perfectly bilingual. More

Charles took great care of us from the moment we drove in until we drove back out with our oil changed, our summer tires mounted and our winter tires stored for the summer. Our Renagde also was thoroughly ch until we drove back out with our oil changed, our summer tires mounted and our winter tires stored for the summer. Our Renagde also was thoroughly checked out so we can be sure it will serve us trouble free until our next service check. Thank you! More