Ottawa St-Laurent Jeep & RAM
Ottawa, ON
Filter Reviews by Keyword
By Type
1,171 Reviews of Ottawa St-Laurent Jeep & RAM
Ottawa St-Laurent Jeep & RAM made me feel like a return customer even though this was my first visit. Charles McNestry, the individual who took care of me, was 100% of the reason I bought my new car. Charl customer even though this was my first visit. Charles McNestry, the individual who took care of me, was 100% of the reason I bought my new car. Charles' transparent communication and easy going nature gave me the peace of mind of knowing I was in good hands. From there, the rest was easy. More
I actually saw the Pacifica Hybrid van I bought over a month ago but I walked away because they wont even budge even though they priced it too high using carguru.ca to compare prices. Anyways, a month lat month ago but I walked away because they wont even budge even though they priced it too high using carguru.ca to compare prices. Anyways, a month later I saw on their website that they lowered the price close to the price I want. Luckily also, I got Charles as my sales person the second time and he was great. He got it down to exactly the price I wanted. Even post sales, he is still responsive to my questions. If you are buying from this dealership, definitely look for Charles. I also want to thank Mike Gervais. I took the van to my mechanic who told me that everything is good except the rear brakes but the dealership did not think it needed to be replaced. So I wasn't happy but long story short, MIke took the time to show me that the brakes were indeed still good and my mechanic was just totally wrong that day. More
Friendly, fast service. Charles helped us work towards getting the best vehicle for our family needs at an awesome price! Thank you so much! getting the best vehicle for our family needs at an awesome price! Thank you so much! More
We purchased a used SUV from this location and the service was great! Charles made the entire purchase process as smooth as possible! service was great! Charles made the entire purchase process as smooth as possible! More
Way overpriced! Went for a safety check, and the guy wanted to charge me almost 4K of repairs. I got the safety check elsewhere for 1100$. When I would ask questions about what was “needed”, he kept on wanted to charge me almost 4K of repairs. I got the safety check elsewhere for 1100$. When I would ask questions about what was “needed”, he kept on interrupting me to say “it’s necessary for the car to pass”. He would have charged me for unnecessary work if I wouldn’t have checked. The other employee that I spoke to at the end was very nice and understanding. He couldn’t do anything about it. More
Good service friendly staff Abdul & Carl were quick to reply to any of my questions Highly recommend this dealership to anyone who’s looking for used car reply to any of my questions Highly recommend this dealership to anyone who’s looking for used car More
I was very satisfied with the patience Charles had for my needs and financial situation to search and calculate all options. You could tell he wanted to help from the minute he sat down with me , and truly needs and financial situation to search and calculate all options. You could tell he wanted to help from the minute he sat down with me , and truly wanted to find me the best deal and vehicle for myself and family. All the other staff I spoke with as well were fantastic. Looking for good service, good people and a great selection…go here !! More
Great team! They called me to have my jeep appraised and it ended up being a very good deal to get me in a new vehicle Love the sales and service deportment it ended up being a very good deal to get me in a new vehicle Love the sales and service deportment More
I went to Jeep Doge and Ram to purchase a vehicle from their used lot. Abdul was very responsive and informative. He helped me right away, answered all questions and was very transparent about the vehicle their used lot. Abdul was very responsive and informative. He helped me right away, answered all questions and was very transparent about the vehicle. I was able to purchase, and take the vehicle home within a few days. Thank you Abdul and Jamie for the friendly and professional service!! More
Been using this dealership for over a year now. Happy with their honesty, integrity, and service. Appreciate the attention to detail and the valet service. with their honesty, integrity, and service. Appreciate the attention to detail and the valet service. More