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Ottawa St-Laurent Jeep & RAM

Ottawa, ON

4.7
1,172 Reviews

900 St-Laurent Blvd

Ottawa, ON

K1K 3B3

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1,172 Reviews of Ottawa St-Laurent Jeep & RAM

June 29, 2015

Best last minute Deal I would like to say that even with a short amount of time to make business with Jordan, he was ver helpful I needed help o look for the best possible More

by Danneboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 25, 2015

It was pleasant We tested around 5 cars before we chose the 200 Jamie was very knowledgeable and helpful for credit issues. Bonnie was very patient and helpful. More

by Guiges
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 25, 2015

Above and beyond expectations! Thank you so much for such a great experience. What I expected to be a tedious and frustrating experience ended up being so easy, and fun! From the More

by mamav
Customer Service
Friendliness
Price
Recommend Dealer
Yes
June 25, 2015

Excellent!! Great customer service from start to finish!! Contact Bonnie for the best service out there . Car buying can be stressful but everyone allowed me t More

by Gooner1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wonderful receptionist
June 23, 2015

Very Positive Experience Lubna was very friendly, approachable and professional. She was more than happy to take the time we needed to view different vehicles and discuss our More

by Journey2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 23, 2015

Very unprofessional crew Very bad attitude and very unprofessional staff. Where do I even begin... -They made fun at my name , really. Is this 2015 or 1015? -They did no More

by BENJAMIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
MORE THAN 1. DON'T KNOW THEY NAMES.
Jun 25, 2015 -

Ottawa St-Laurent Jeep & RAM responded

Hi Benjamin - thanks for the feedback. I'm sorry to hear about your experience and would like to discuss this with you. A lot of your comments are hard to imagine and I would like to get some clarity from you. All of our keys are kept in a central location so finding them is never a problem; I have never witnessed any of my employees making fun of a customer's name and cannot comprehend why this would happen. I have asked my staff for details of a "Benjamin" coming into the dealership recently and came up with nothing. I also performed queries in our data management system and see no record of a "Benjamin" either visiting the dealership or sending us an internet inquiry. I am concerned that perhaps your experience was at another dealership and you have mistaken us for that dealership. I can be reached by telephone at 613-745-7051. Thank you in advance. Sean Gibson General Manager

June 23, 2015

A nice "Journey" I came in knowing what I wanted and what I wanted to pay. Jordan was easy to deal with from the get go and didn't waste any time working with me to ge More

by Peter438
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 21, 2015

Exceeded my Expectations Lubna made buying a new vehicle worry free. She ensured that all our requests were met. She took the time to show us some of the neat features of our More

by SandraB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 19, 2015

Great customer service!!! This was the easiest Buy ever. Thank you Ottawa Dodge! Lubna Anis is a real people person. Thank you Lubna. Michael Pearson was the guy to close the d More

by judy/mike2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Pearson
June 19, 2015

New Ram Very friendly workers. knowledgeable and quick turn around on my purchase. Was never left wondering the dealership lot. Mike provided the informatio More

by Jay Pepin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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