Ottawa St-Laurent Jeep & RAM

The service dept saved me right before the Labour Day weekend! I had a work trip where I was leaving town for 2 weeks, and I noticed smoke coming out from under my hood. Turned out the transmission coole weekend! I had a work trip where I was leaving town for 2 weeks, and I noticed smoke coming out from under my hood. Turned out the transmission cooler line failed . Not only did they get me in right away, they did all the legwork for the warranty claim, and made sure I was comfortable and kept up to date while waiting . If I could give them more than 5 stars - I would! Thank you!!! More

I received exceptional service from Mr. Charles Dinelle during my recent visit to your service department. Charles went above and beyond to ensure I was completely satisfied with the ser Charles Dinelle during my recent visit to your service department. Charles went above and beyond to ensure I was completely satisfied with the service provided for my vehicle. I have been a loyal customer of another Jeep dealership for the past six years and am currently on my third Jeep Grand Cherokee. Unfortunately, over the past two years, I noticed a significant decline in the quality of service I was receiving there, and I often felt that my concerns were not being taken seriously. That experience is what led me to bring my vehicle to your dealership. From the moment I arrived, Charles listened carefully to my concerns, took the time to thoroughly inspect my 2023 Jeep Grand Cherokee L Summit Reserve, and even identified additional issues that had previously gone unnoticed. His professionalism, attention to detail, and genuine commitment to customer satisfaction were truly outstanding. Charles made me feel valued as a customer and restored my confidence in the level of service I expect from a Jeep dealership. He kept me informed throughout the process, addressed every concern with care, and demonstrated a level of dedication that is becoming increasingly rare. I truly believe Charles is a tremendous asset to your organization. Because of the exceptional experience he provided, I will be returning to your dealership for all future maintenance and service on my Jeep, and I will not hesitate to recommend your service department to friends, family, and colleagues. Thank you, Charles, for your outstanding service—it was greatly appreciated. More

Excellent service and selection. Billy was a real professional. Highly recommended for your next used vehicle purchase. Billy was a real professional. Highly recommended for your next used vehicle purchase. More

Sales and financing communication should be a little more on the same page so misleading information is not provided. on the same page so misleading information is not provided. More

I just bought a 2026 Ram 2500 Tradesman. The staff are super helpful, professional, and I would recommend them to everyone looking for a Dodge or Jeep. The staff are super helpful, professional, and I would recommend them to everyone looking for a Dodge or Jeep. More

Bought a car with too many issues and tgey deny. Also, xx fees are ridiculous Also, xx fees are ridiculous More

Chris was great. Very helpful, knowledgeable, and patient in guiding us through our recent purchase of a new Jeep Wrangler. Very helpful, knowledgeable, and patient in guiding us through our recent purchase of a new Jeep Wrangler. More

Amazing experience at this dealership. Allan was very helpful and answered to all my questions Allan was very helpful and answered to all my questions More

I recently purchased a RAM 1500 at St Laurent Jeep & RAM. Christian and the other staff members I dealt with (Mike) were extremely helpful. All in all in was a good experience. So far I am truly enjoying my Christian and the other staff members I dealt with (Mike) were extremely helpful. All in all in was a good experience. So far I am truly enjoying my new ride. Thank you, Phil More

Great experience! Allan was wonderful and helped us with the purchase of our Wagoneer. Would definitely recommend. Allan was wonderful and helped us with the purchase of our Wagoneer. Would definitely recommend. More